Tried to charge me an extra $74 for services not required/provided
Dmitry K.
Customer Reviews for Postnet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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There was an error on my file indicating behavior issues? I just rented from youhaul in 7/2020 with ZERO trouble. I used the mobile app & had to submit extra documents that one doesnt usually keep on there person in another city 1 hour away. The process should have been easy and smooth and it was NOT. the reservation info was wrong. 2 thumbs down.
AISHA M.They should include UHaul listed on there drop box. We didn't know if there was a separate box.
Louis A.Thx-
CHRISTINE M.Owner is incompetent. A man that can not even properly check a customer out. Had to wait for an hourly employee to punch in and complete transaction. I am done with Uhaul. Doing all the work checking in and out with smart phone. Pathetic crappy business operation where custome service does not exist. I will rent from Penske or Budget from now on. Goodbye and goodluck.
Greg T.Chris was very helpful in getting things situated, but there was a lot of miscommunication despite all the follow ups and clarifications I made in the last week.
Desiree M.Very friendly and helpful owners here at Postnet Mukilteo. Easy check in and out.
GREG T.The place we returned our truck to was not really set up to take trucks the size of ours, but they tried to help us the best they could. We parked it at the grocery store that the building was located at.
Lorie S.Whoever decided to transition to an app/phone based checkout service should be demoted.
Andrew M.Really appreciated the online booking and check in process. The location is ideal! The van is new and easy to drive.
Raymond F.Slow line Charged CDW when i declined. Uhaul is trying to ripp me off intentionally
Sung L.Great location since I live nearby.
FRANK M.The app is horrible. I was not able to check the equipment back in. It required a photo of the odometer and fuel gauge but no matter what I did, with the odometer clearly visible in the photo, the app would not allow me to submit the photo saying the odometer wasn't clearly shown in the image.
Joel D.Nothing very friendly location took care all of my rental needs will use them again
DONALD A.Great experience!
ALAN MICHAEL S.Best
EUN K.I still have not received my final receipt so I can't really eate you better than average... how about it?
Albert R.On the website I reserved a furniture dolly and pick up of van at a different location, when I actually went to pick up it directed me to a different place an authorized uhaul place and there was no furniture dolly. so I had to go to the closet uhaul dealership for dolly and was told no dollies to be had anywhere. Why let me reserve this if you guys don't have them to use. Disappointing.
Richard F.This location had very little knowledge on renting to me. In fact, from the time they began helping me it took them 30 minutes to complete paperwork that had been pre-approved with my drivers license before I arrived. I had to clean the inside of the van before I could use it, yet there wasn't anyone I could share this with.
Terry B.Great staff, fast service and was able to move my belongings quickly
yong P.