Évaluations des clients Powerline

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Powerline

Cote générale :

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Shelley W.
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Too hard to locate and no signs. Was charged more then I was quoted and paid.

Andrew R.
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Le client n'a pas laissé de commentaire.

Jerry H.
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Truck was ok but had to clean back out, loose nails and material ok eft in back of truck. Passenger floorboard was muddy but truck was ok other than these items.

ACCURATE M.
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Le client n'a pas laissé de commentaire.

David T.
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I ordered moving pads and a Dolley. None of which I received and I still paid for it. When I tried calling people it was very hard to get ahold of someone.

Riley M.
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I tried the virtual pickup and it didn't work so I had to go inside And redo everything

THOMAS F.
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Powerline Rental is great, equipment is well maintained and confident to get. Thanks!

harris F.
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The staff was good. They had me sweep out the back of the truck which didn't need it at all otherwise it gonna charge me 25 bucks

Eric K.
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Le client n'a pas laissé de commentaire.

THOMAS F.
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Great place to rent from, very helpful & knowledgable! Thank you!

Madison P.
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I was charged for a dollie and pads and never received them

Kenneth B.
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Have location personnel review time required to return equipment to avoid extra day charges, especially when they offer earlier pick-up than original reservation date and time Also, make sure location personnel record return date and time on the same day when equipment is returned during open location hours, not the next business day to avoid extra day charges for customers.

Victoria N.
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Update trucks where they aren't shaking the entire drive

Jeffrey Z.
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went above and beyond for my move

NANCY B.
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Very friendly and efficient staff

Gregory H.
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Your rates and fees are extremely misleading! After using your very small vehicle, I wound up paying over $100. I would never rent another U_Haul ever again! I'll use Home Depot or another truck rental service. Never again!

Darrell R.
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Le client n'a pas laissé de commentaire.

Kelly M.
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The business looks like it's run by a group of guys. Needs cleaned up and organized. No warning posted about the step into the office. I almost face planted.no clearly marked place to park the trucks. A lot of vehicles sitting will-nill all over the place.

BRANDIE D.
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Le client n'a pas laissé de commentaire.

DOUG B.
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Matt Bell was super at drop off!

mark M.
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Location was great, however my experience with U-Haul corporate was ridiculous. I got bounced around a week in advance of trying to get a simple truck with a tow hitch that could support a load we needed for the weekend and ultimately I received the truck they could tow anything over 3500 pound

JEFFERY H.
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Rental was clean and ready to go!!

BRIAN G.
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Le client n'a pas laissé de commentaire.

MICHAEL K.
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No one was there when I dropped off the Truck or the key in the drop bo.

MATTHEW F.
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Le client n'a pas laissé de commentaire.

Linda P.
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You should really have someone on site to help. The online check in was bullshit. I ordered a 20' ft rental and ended up with a 15'ft. Very dissatisfied and very upset with the whole process. Will never use U-haul again

Bill H.
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Le client n'a pas laissé de commentaire.

Dale K.
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Le client n'a pas laissé de commentaire.

jim S.
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Never been treated better.

George B.
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Le client n'a pas laissé de commentaire.

ALAN M.
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just make sure everything is in good mechanical condition start again on my closet

Johncastleman C.
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Truck had one headlight that was out when I picked it up. It was changed quickly and I was on my way.

Justin D.
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When dropping off my rental I waited in the lobby for 5-6mins when I called the office the attendant was short will me when I informed him that I was trying to return the truck his response was. "Well you could have just dropped the keys in the box" I've never rented a uhaul before, I assumed it was like renting a car and the attendant would check the vehicle over and give them the key especially since they were still open I will not rent another truck from Uhaul again

Lucille S.
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The part of clean and inviting where this location is located is under a bridge right next to the railroad tracks so no way to keep this place clean and inviting. Actually, I thought it was kind of sketchy at first but the employees were quite helpful and put me at ease.

Robert S.
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Good place to get a Uhaul

John L.
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The yard was a muddy mess so impossible not to get inside of rental muddy just from getting in. Office also filthy. Truck ran poorly and shifted gears late. In addition the ride was quite bumpy as every crack or bump in the road was a big jolt. Gas mileage was awful at 11 gal for 78 miles especially when charging $0.99 per mile.

John K.
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Le client n'a pas laissé de commentaire.

Tyler B.
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Le client n'a pas laissé de commentaire.

Thomas G.
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Staff was excellent.

Brandon L.
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Do NOT use the mobile check in. My rental started at 9:00am. I pulled in the parking lot at 9:15 and immediately started checking in. It was 9:55 when I pulled out of the lot. It took almost 30 minutes to get approved and then had a hard time getting the lock off the truck and then having to take pictures and all of that. Not to mention the night before my rental I got a phone call kicking my rental from 26' down to 15' because the 26' truck wasnt going to be back in time. The woman was rude as hell too. I would never use uhaul again!

John C.
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It was a cold snowy day and they had the truck warmed up waiting on me when I got there.

Jon K.
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Le client n'a pas laissé de commentaire.

Vincent T.
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Le client n'a pas laissé de commentaire.

susan M.
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When I picked up our uhaul they couldn't find my reservation even me telling him I had it in my phone and offered to show him. Eventually he found it in my previous last name and when I asked him to update my last name he said he wasn't able to and just use my old last name if I need to reserve in the future. Really, he couldn't update my name, I found that hard to believe

Phillip S.
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Over charged on cleaning fee

Breanna W.
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First of all they required $100 when I was only going 50 miles for my trip with a $20 I haul rental, so I already had to come back to get the remainder of my money. I had to be called and rescheduled over and over to get a truck after I was already guaranteed a rental. The equipment I needed was never available after it was already reserved. There was a problem with the trucks gas components which made it less efficient for fuel mileage, so I had to over pay. The cab was filthy when we picked it up, and the haul compartment was not to regular I haul standards. I cleaned the truck top to bottom and filled the tank when returned, and I was not given my excess it from the deposit, totaling $27. I have had to call three days in a row just to speak to someone, and they are now denying me my overpayment stating the truck was not clean. I have photos of the vehicle and I cleaning the cab and haul area TOP TO BOTTOM. The people at the company are extremely rude and difficult to deal with and this has been the worst experience I have ever had, and I have rented 6 uhauls over the years. Never have I dealt with such unprofessional people. I want my $27 refund, and I will NEVER be using this facility again. I have two people asking me where I rented from, and they are going somewhere else.

Justin K.
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Office is a mess

rick H.
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Absolute professionals, Matt and Scott are top notch U-Haul employees. Definitely not nit-wits!

moving A.
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powerline great service!!!! uhaul mobile check in not so good take forever uhaul should have left it the way it was don't fix something if it's not broken

Deborah L.
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It was fast and easy, and I was able to get on with my day!

Richard B.
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Trying to use the 24/7 pick up was a nightmare. I requested and was charge for a dolly that was not there. This was refunded however. The vehicle's check engine light was on but a note scrawled on a piece of paper on the steering wheel ensured me "it's okay".... They changed my check in time and I had to rush, which was hard since I had no dolly.

Erika Z.
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I had just under half a tank when. I left a little over half when I dropped it off and I got a charger, because the halfwit in mentor said it was higher than half a tank. Teach the nitwits how to check what's in the gas tank. Fucking asshole

RICHARD J.
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Le client n'a pas laissé de commentaire.

Alexander D.
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Le client n'a pas laissé de commentaire.

Jeff T.
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Le client n'a pas laissé de commentaire.

susan M.
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Le client n'a pas laissé de commentaire.

John S.
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Le client n'a pas laissé de commentaire.

tom F.
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Easy to work with, hope to do more rentals in the future. Thank you!

Jonny L.
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Le client n'a pas laissé de commentaire.

PRUDENCE S.
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Le client n'a pas laissé de commentaire.

Alan B.
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Le client n'a pas laissé de commentaire.

Anthony W.
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They were very knowledgeable and helpful.

steve S.
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The truck was damaged when I picked it up. I was not made aware of the damage. The side of truck had a dent and the metal trim above wheel well was ripped and sticking out.

Erin B.
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Le client n'a pas laissé de commentaire.

Adam Y.
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Terrible. Recieved 3 phone calls saying I was to be charged a late fee knowing I turned the rental in a day early and never took care of the paperwork. Worst place ever. I will never recommend this place to anyone ever.

Jeremiah G.
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Le client n'a pas laissé de commentaire.

BRAD G.
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Only downside to it was that you can smell that someone had gotten sick in the driver cab. The smell of vomit was still inside. Overall truck was clean. Very powerful truck. Had no issue getting up hill.

Michael S.
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Le client n'a pas laissé de commentaire.

Glenn P.
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Le client n'a pas laissé de commentaire.

STEPHEN W.
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Le client n'a pas laissé de commentaire.

russ Y.
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all good

Ryan B.
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Wouldn't change anything

Denise H.
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Very unfriendly and not helpful.

Jake B.
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Fast service, trucks were clean, just good service overall.

ELIZABETH T.
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If possible ,make sure you have a few extra smaller trucks. I saw a lot of bigger ones but not many smalls.

Roy A.
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Le client n'a pas laissé de commentaire.

Gail G.
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Staff offered suggestions and assured the size truck was appropriate and it was! Great service.

David S.
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The person who checked me in, was busy on the phone and I was required to unhook and drop the trailer. Their service is lacking customer service.

mike F.
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Always great

Jonathan R.
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Le client n'a pas laissé de commentaire.

Curtis J.
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Le client n'a pas laissé de commentaire.

Kate S.
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Le client n'a pas laissé de commentaire.

Aaron H.
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Le client n'a pas laissé de commentaire.

rachelle K.
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Absolutely horrible in every way. The location was hard to get to and in bad shape making hauling a trailer into there rather difficult. The staff was rude and unhelpful. I would never use this location again.

Ronald H.
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Clean truck , make minor repairs wipers were bad ,cab of truck was dirty, passenger mirror kept moving and had to be adjusted often,A/C did not work well sometimes would not come on at all! Need to maintain and clean truck better before renting out again!

Vicki S.
Évaluation :

The mobile check in is great in theory. I had issues with my location services not working which prevented me from using the service when picking up the truck. I had to call in for assistance with the check in. The rep was great, but it was an inconvenience and delayed the whole process by about 15 minutes. Additionally the app continued to kick me out when we were trying to return the truck. I had to take the pictures multiple times to upload and eventually just abandoned the whole process. Again, great in theory but for someone who is fairly tech savvy it was frustrating.

Kyle B.
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Staff super friendly. Made process easy and simple.

kim S.
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Le client n'a pas laissé de commentaire.

Bruce S.
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Friendly & easy to deal with.

RAMON P.
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Le client n'a pas laissé de commentaire.

Jacob F.
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The gentlemen inside were very polite, pulled the truck up and loaded the dolly's and blankets I got. The truck was clean and ran well. This is my second time reserving a truck from this location and would rent again. FYI - dolly's aren't heavily stocked here but I was able to get 2 that I needed.

David P.
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Le client n'a pas laissé de commentaire.

Dylan R.
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Trailer was full of mud and I decided not to use it and took it back at 8:00 am (picked up trailer the night before) no credit or refund was issued Even though I brought it back

shelly N.
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Employees were not very friendly.

Peter R.
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Although it all worked out, the location noted above was not aware of my reservation prior to picking up the vehicle. They did not have the blankets on hand and we had to go and pick those up from another location. They also did not have the dolly we reserved but supplied a higher level one. Seems that improved communication with the online booking system and various locations is needed.

Jennifer D.
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I reserved a truck online expecting to complete the rental process all online. When I arrived the Uhaul site said my truck was not available. I went into the business to inquire about it. They did have the truck but they are very rude about finishing up the process. I was very unhappy with the man who completed the rental.

Wayne S.
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Le client n'a pas laissé de commentaire.

Justin L.
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Le client n'a pas laissé de commentaire.

JOHN R.
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Le client n'a pas laissé de commentaire.

Tiffany S.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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