Customer Reviews for Precision Motors
(Concessionnaire U-Haul dans le voisinage)

755 évaluations

303 S Hamilton St   Painted Post, NY 14870

(607) 936-3036

Heures

  • Lun - ven : 8h am à 12h pm
  • Sam : 9h am à 12h pm
  • Dim : 7h am à 10h am

Services dans cet établissement :

Pour nous contacter

(607) 936-3036

303 S Hamilton St
Painted Post, NY 14870

Services dans cet établissement :

Heures

  • Lun - ven : 8h am à 12h pm
  • Sam : 9h am à 12h pm
  • Dim : 7h am à 10h am
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Wes W. 
Évaluation :
3

Great service and no issues working with them.

Christopher H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob J. 
Évaluation :
3

The truck I rented reeked of garbage and there was even garbage on the walls, floor, and the cubby. I didn't really want to put my stuff in it but had to get it moved so really had no choice. When I called uhaul to tell them the only thing the lady said was oh sorry I will let them know. How about a little discount on the cost? No happy at all!

Dawn S. 
Évaluation :
5

Only problem was...price wasn't what I was quoted....

Rita B. 
Évaluation :
4

He did not make clear that I'd be paying for the extra insurance that online I had declined

Daniel C. 
Évaluation :
3

Make sure the keys are for the right truck. And that the paperwork goes with the truck you end up taking out. Took us longer to look for the truck that went to keys, then it did to move our stuff. We will never use uhaul again.

JOAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

They were very helpful and informative. Very pleasant to deal with.

Richard H. 
Évaluation :
5

Friendly quick and easy service. Very easy to set up and close out.

Elizabeth L. 
Évaluation :
3

The pickup location was fine. The issues I had were the reservation process itself as well as the self return process through our mobile devices( tried 2 different ones) which did not work at all and uhaul staff at 800 number were not friendly or helpful with that issue. This is the 3rd time in a row we have had issues with uhaul equipment and/or reservation processes, thus it will be the last time and we will not be referring our friends to uhaul. We have had much better service and non issues

Douglas C. 
Évaluation :
2

The truck was dirty. There was blood around the driver side door and in the trailer. The trailer smelled as if animals had been hauled. The ramp was covered in bits of wood and branches. The cabin smelled like cigarettes. Worst part - we were told to simply drop the keys off - no mention of the online procedures. We had already locked the truck and dropped the keys off by the time we noticed that we needed to take photos and answer questions. Then, based on our answers, we were going to be charged a cleaning fee despite the fact that the lack of cleanliness was pre-existing and everything we moved was neatly bagged or boxed. Overall, not a good experience.

Koen L. 
Évaluation :
5

very happy with how they run this particular location. will be using them for all my moving needs. very friendly and courteous!!!

David N. 
Évaluation :
4

Nice people but truck was really old and shaky. Did the job and mileage was good.

Colleen G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bridget B. 
Évaluation :
3

Carrier was clean but tires not inspected. Had to call road service asone tire had several flat spots and tread coming off.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James F. 
Évaluation :
5

The truck was clean and ran well. We had no problems and would gladly do it again.

Dennis P. 
Évaluation :
4

Rework your off hours pick up procedure.

Walter R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter S. 
Évaluation :
5

They were informative and always ready when I arrive to pickup the vehicle. Thank you for making a stressful moving day much easier!

Alexander O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

emily A. 
Évaluation :
3

Cart dollies and blankets should be included in the price of the rental

Jonathan P. 
Évaluation :
2

Very helpful

MARK M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter M. 
Évaluation :
5

Our apartment move in schedule changed last minute and the location was extremely understanding and helpful to switch my reservation details as needed. I will definitely be returning in the future and recommending to others!

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stephanie H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher H. 
Évaluation :
5

When someone reserves a truck online, the truck they reserve should be guarenteed to them at the location they chose or not allow the truck to be chosen. Should not get a call a couple days after reserving it and told now you have to take a smaller truck or go 30 miles out of my way each way for pickup and drop off... Went should I have to pay the extra mileage when it's not my fault uhaul allowed me to reserve the larger truck online.

Joshua J. 
Évaluation :
3

Don't suggest mobile pick up is more efficient. Longer than normal process and NO response to request for assistance during process. I won't use it again and will advise anyone not to use.

Sharon M. 
Évaluation :
5

I highly recommend the location. However, I will never suggest uhaul. I've rented 3 times in the past 6 months. Each and every time the mobile pickup option has not worked at all. I had to call uhaul customer support the first time, got into the truck after a 35 minute hold and 15 minute phone call. Serving and third times, thankful the location was open and Tom c could cancel my online reservation and create a new reservation in house. Penske will be my next truck rental. The cost per mile is also astronomical.... the federal government doesn't even charge per mile the outlandish cost uhaul does.

Jocelyn S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick G. 
Évaluation :
3

Truck was old and a little loose but was clean and worked for what I needed

Bryan W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mitch M. 
Évaluation :
5

Everything was ok except there's no AC (air condition). When we first got the truck from the rental place the AC was working then next thing you know it's just quit working and couldn't figure it out why. So we're just kind of disappointed that there's no AC on it. I was trying to call the place but it's closed already that day. driv

Marylou B. 
Évaluation :
5

Not having the truck on Friday 08/07/20 as planned really messed up our plans as we hired people for coming to load the truck and also to unload the truck in MD. You have to promise when the truck is scheduled ... it was very stressful! And we were very disappointed again with -UHaul

Garrett Hoover H. 
Évaluation :
5

I thought I had everything all set and just needed to pick up keys but seems we had to gonover Information I had already put in the online system

Martin C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Keith A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary F. 
Évaluation :
2

The U-Haul vehicle was clean and seemed to have been working well, I was very careful with it while driving and on my way back after unloading the check engine light came on and the engine started rubbing very loud and was acting really funny. Then when I was putting gas in it I put 15 $in at first and then checked to see if I put enough in and the gas gauge did not go up at all so I put another 10 $in and then it shot up way past the amount that I had to put in it. Overall the experience was not terrible, I got done what I needed to get done, but I was just nervous that the thing was going to break down on the way back. The people that work at this U-Haul location were very nice though.

Ian K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

fred F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol B. 
Évaluation :
3

Contract was emailed to me but not fully explained at pick up. Service fee and 50 % mark up on gas at return would have been nice to know from pick up location in person and verbally explained. It cost me 75 $more to have return location fill up tank.

vicki V. 
Évaluation :
5

The ac in the truck didn't work. Just a heads up

Megan T. 
Évaluation :
4

Gentleman very nice and accommodating

Debra C. 
Évaluation :
5

The owner, Tom (?) was very friendly and helpful.

Tim P. 
Évaluation :
5

Everything went wel

JAYT B. 
Évaluation :
5

Great customer service, smooth transaction. Clean truck. The staff was very nice and helpful. Would definitely recommend and will do business in the future at uhal precision motors.

lucky S. 
Évaluation :
4

Nothing that I can think off

Ziauddin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie B. 
Évaluation :
2

Broke my steering wheel. Told me it needed to be tied off because it didn't lock. Went to Uhaul in Ohio and was told that was incorrect.

Toni U. 
Évaluation :
2

Horrible experience! Staff was rude and unprofessional. The after hours return did not work because UHAUL's GPS system was down and I had a miscellaneous extra charge on my account that had to be disputed. Staff couldn't find my rental agreement and did not want to investigate my question.

Suzette M. 
Évaluation :
5

The experience was great. Very simple and quick to pick up the truck. Friendly staff and helpful. Truck was clean and sanitized.

Martin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erica A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron G. 
Évaluation :
5

The owner of the store ... was helping & understanding .... customer service was awesome.. Experience of renting uhaul was excellent ... clean ...less time consuming .....simple & easy. I had to extend for couple days more and it was done without any hassle. Thank you I will come back here when ever i need the uhaul again.

zareena Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn N. 
Évaluation :
3

I was quoted $.49 a mile for a local use van but upon receipt of ending balance I was charged $.59 a mile. Not sure how it went up $.10 a mile without me knowing or having been told. I also opted out of the extra insurance but was also charged for that. Making my bill almost an extra 20 $does not make me very happy

NICHOLAS R. 
Évaluation :
1

Rude when went to pick up the vehicle and unprofessional

Jon Luke B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Peter R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keron D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher M. 
Évaluation :
3

Rental contract said fuel was at 7/8. Fuel was actually at 5/8 at start of rental.

Wes W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billy R. 
Évaluation :
5

Dropped off after hours.

Patrick M. 
Évaluation :
3

location for return of vehicle was very muddy

Michelle A. 
Évaluation :
5

Nothing, everything went very smoothly. Great experience!

Rob J. 
Évaluation :
5

Ce n'est rien

JOHN C. 
Évaluation :
5

Ride share thing is weird and not user friendly, if it wasn't for the people working I wouldn't have known what to do. Also no real contingency for getting pictures if someone already dropped off the keys and contract.

Craig S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EUGENE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

don W. 
Évaluation :
5

Thank you for everything!

Kimberly W. 
Évaluation :
1

Fire the workers at that location, very rude. The trailer I got had snow in it (which I cleaned out) then when I arrived in FL and unloaded my belongings they were all moist, and road dirt and water had gotten into and around the door onto my stuff.. basically a very bad experience with the uhaul product and the place I got it from.

Brianna B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Adam W. 
Évaluation :
5

Friendly staff, Easy pickup and return process ! THANK YOU !!!!!! MERRY CHRISTMAS

REGGIE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve D. 
Évaluation :
5

Keep it up. Great customer service at BBC this location.

Gilbert C. 
Évaluation :
5

Gentleman at the desk was very kind,exceptional service.

Nacole H. 
Évaluation :
3

The staff was friendly.

Joseph C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin M. 
Évaluation :
3

This is not the location I had picked for pick up. In fact this location is an hour from my preferred pick up location. I was renting an auto trailer for a car that does not run and the preferred pick location was the same city in which my car was. So instead had to have a family member drive an hour away to get the trailer and an hour back to the car. U-Haul refuses to help get the trailer closer even though they let me reserve it at the location I preferred with no notice of it not being available. Very disappointed, especially for the price just to rent an auto trailer for a day.

Kaitlin W. 
Évaluation :
3

Beware...hours are not as posted. The last 2 days they have closed well before 4. Very inconvenient!!

Babette S. 
Évaluation :
3

I will not recommend U-Haul to anyone. This location is fine and the staff was great. But U-Haul in general is expansive and tries to get money from you left and right. I used a U-Haul for about 8 hours and was charged 150 $. I am not pleased. When I rented a U-Haul in the past and took it hours away, it did not cost me nearly that much. What a rip off. Next time I'll make a few trips with my pickup and save money. Ridiculous.

Silver H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ann B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rob L. 
Évaluation :
2

1. The waiting area could use some updating or even a good cleaning. 2. Take the smoking outside. 3. Be more attentive to customers coming in, the bells aren't enough. 4. Explain the policies, procedures, and charges to the customer. Positive- Securing a truck was quick and convenient. Establishment is across from a gas station.

Stefanie B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Craig M. 
Évaluation :
1

The employee at this location on 9/28/19 was very rude and unprofessional. I made a reservation over the phone 2 weeks prior to the date. When I arrived to pick up my truck he told me that I didn't have a reservation, which I knew was untrue. After speaking with Amy from the reservation/traffic department she confirmed that I did indeed have a reservation but the renters prior to me never returned the truck and there were no trucks available for me to rent. It was frustrating because no one called me prior to my arrival to let me know. After I told the man at the store what Amy said, he continued to tell me that I didn't have a reservation even though it was clear that he was not telling the truth. He offered no resolution to the problem. Not even an apology. Instead, he apologized to the white woman behind me for her delay. I felt that he was very rude and dismissive towards me because I am black. Thank God, Amy was able to book a different truck at another location that was 15 miles away, which was inconvenient because i lived less than a mile from the Painted Post location. I had a deadline to move and had friends travel 2 hours to help me so I had no choice but to travel 15 miles to get another truck. I understand that it was not U-hauls fault that the customer prior to me didn't return the truck but the situation should have been handled differently. To blatantly lie to a customer is unprofessional. After he was confronted with the truth he continued to lie and be dismissive instead of apologizing for the inconvenience and offering any type of resolution. If it wasn't for Amy and Michael at the new location I would never do business with this company again! I hope that something is done about the horrible customer service at the Painted Post u-haul location.

sheyvon S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Siddhartha S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas C. 
Non reviews have been submitted for this location.

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