Have a better system to take care of the customer when your trucks leak and damage the cargo in the cargo box.RANDAL F.
Customer Reviews for Premier Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Zephyrhills, FL 33542
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/30/2021 - 7/31/2021: 8h00 am - 4h30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Eveerything went very well. The customer service reps were very accommodating.Robert S.
My experience was not that great two girls behind the counter couldn't be bothered to even walk out to the truck to do a walk-around handed my keys to me and said I would get an email on charges I brought the truck back with 21 miles on it and it was charged 18 $for gas I brought it back at 3/4 of a tank and 3/4 of snake is what I was told to put in it I didn't check it and send it to get any paperwork just received an NES bill for 82 $and was supposed to be a Simple Thing way too much money the truck was bad it was dirty that was water bottles left in it the driver side door handle was broken not a very good expensive way to start myDEENA J.
Premier Storage is in East Zephyrhills. Near the the Winn Dixie east of 301. Reviews are personal and I must say this location is a 5 out of 5. Very helpful over the phone and accommodating. My recommendation is give them a call and you will see for yourself how the sometimes difficult need for a U-Haul is handled professionally yet down to earth. Prices are great and the trucks are very clean. Peace be with you all... Drive safelyMark B.
Le client n'a pas laissé de commentaire.Allen P.
truck cab had dog hair + dog food in floor + on seat. When it rained water came in on seat belt/shoulder strap, soaking my shirt.Timothy S.
Le client n'a pas laissé de commentaire.Jonathan K.
Le client n'a pas laissé de commentaire.MARC D.
Le client n'a pas laissé de commentaire.TONY R.
Truck was a traveling hazard! Floorboard coming up on both sides interfering with gas pedal AND BRAKE PEDAL. Driver's side door insulation foam falling off. Truck # DC 3101 G needs repairs before being rented again. Major safety hazards. Also smelled like very strong cigarette smoke.ANGELA L.
The online process was not easy. Will not use U-Haul again.Patricia P.
Le client n'a pas laissé de commentaire.KAREN S.
We were charged for gas even after putting more gas in it than there was when we got the vehicle.Edward H.
Le client n'a pas laissé de commentaire.SCOTT DONALD P.
Le client n'a pas laissé de commentaire.RANDALL B.
Excellent customer service!!HALLETT D.
Le client n'a pas laissé de commentaire.LEON B.
Truck needed to be cleaned out. Sales person advised check engine light was on but luckily we were only moving a couple of miles away.ANGELA L.
The air in the truck didn't work.SHECOLA G.
Le client n'a pas laissé de commentaire.ROBERT CHARLES V.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.BETTY G.
Le client n'a pas laissé de commentaire.Darielys Daniela D.
Le client n'a pas laissé de commentaire.ROGER E.
Le client n'a pas laissé de commentaire.Daniel R.
Excellent serviceJANET W.
Le client n'a pas laissé de commentaire.Richard Scott F.
Premier Storage/U-Haul rental manager and assistant were very helpful, knowledgeable of trucks, their sizes, capacities, rental cost,etc.. Two girls that knew their job quite well, respectful, polite, and very help full. Thank you very much T. and K.LOSSEE S.
Le client n'a pas laissé de commentaire.ERICKSON M.
Le client n'a pas laissé de commentaire.Ronald Y.
Le client n'a pas laissé de commentaire.ERIC P.
Le client n'a pas laissé de commentaire.Juan R.
I just want to say outstanding ladies work here Tina is great. The only problem I have is I was charged for two days I rented out at noon and I returned it at 1:30 p.m. the following day so I was an hour and a half late I just don't feel there's justification for a whole day being over an hour and a half other than that I'm very satisfied with U-Haul especially Tina's locationMARK P.
Le client n'a pas laissé de commentaire.Raymond M.
Le client n'a pas laissé de commentaire.DANIEL N.
They are really wonderful peaple I will use them again in the future an will be switching storagesHAROLD C.
Le client n'a pas laissé de commentaire.KENNETH R.
Le client n'a pas laissé de commentaire.JAMES B.
I did want a 12FT truck (not available at this location), however the 10FT worked out very well.John N.
Le client n'a pas laissé de commentaire.Clarence M.
Le client n'a pas laissé de commentaire.JENNA S.
Le client n'a pas laissé de commentaire.Nestor L.
Le client n'a pas laissé de commentaire.Jeffrey L.
Excellent customer service.scott P.
awesome, friendly and perfect customer service !!! 10 stars, we had 3 locations near us and choose this 1 5 miles away. Truck was ready and they made the whole experience wonderful. Do not know their names but the 2 ladies at the desk were awesome to us !! Thank youVince G.
The truck was clean it ran fine check engine light is on The lady that I rented it from was awesomeWARREN E.
Dealt with Tina several times... always friendly and professional... helpful and smiling....MICHAEL T.
The interior of the truck was not cleaned around the doors and it smelled like cigarette smoke. The truck runs excellent! Customer service was great with Tina very polite and the inside was well kept and clean. :)MARIA M.
The drop off destination was very clean and the Property well kept. Sam the employee was courteous and professional....very positive attitude. Highly recommend Uhaul for your next move. Very happy!Carlos Z.
Le client n'a pas laissé de commentaire.david T.
Get sales agent as professional and courteous as Ms Tina.ðŸ¤™James A.
Le client n'a pas laissé de commentaire.Ivan H.
Le client n'a pas laissé de commentaire.Eagles Nest E.
Very nice and clean area, the gentleman I worked with who took my order and I got the truck from was very very nice he answered my questions and explained it all to me. When I returned it he and she who I do not know their names were both very pleasant I will recommend their services to anybody who asks me.Frank H.
Le client n'a pas laissé de commentaire.Scott T.
We dealt with miss Tina she was awesome couldn't of asked for a sweeter more helpful person in the world. I would highly recommend her to future clients. Thank you for making our experience with U-haul enjoyable.MARY R.
Le client n'a pas laissé de commentaire.MARY H.
Tina was super accommodating, thank you so much for such an easy transaction! :)Amanda B.
Both ladies that handled my pickup and drop off were both very nice!Dean L.
Le client n'a pas laissé de commentaire.Melissa C.
They were very accommodating. We had to extend our rental several times and they were very helpful and understanding.Steven H.
Le client n'a pas laissé de commentaire.DON A.
excellent experience at this location, personable,friendly and knowledgeable,keep up the good work!!mark H.
Le client n'a pas laissé de commentaire.BRIAN O.
Le client n'a pas laissé de commentaire.Sharon Y.
Le client n'a pas laissé de commentaire.Malisa B.
Le client n'a pas laissé de commentaire.Carlos A.
The whole experience was excellent from beginning to end. The customer service is unparalleled and I always use this location. You always feel like you're getting in a brand new truck in the back of the truck is always spotless.Amber T.
Service was fantastic, fast and courteous, I highly recommend this locationGene F.
Linda assisted me and was great. She was very cheerful and willing to help me however she could. I have used this location in the past and have always been satisfied. Thanks Linda!!!Cheryl H.
The staff at Premier storage made the process of renting and returning a truck the easiest I have ever experienced. Very friendly staff.Steven B.
Le client n'a pas laissé de commentaire.james D.
Staff was very helpful and efficient. They were quite helpful at getting me started and out of the lot. Merci!Janis U.
Le client n'a pas laissé de commentaire.Richard T.
Le client n'a pas laissé de commentaire.Larry D.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.Steven C.
Le client n'a pas laissé de commentaire.KYLE N.
Le client n'a pas laissé de commentaire.DANIEL Q.
Easy in and out. Tina was helpful and customer oriented. What a great asset and ambassador for u-haul. Merci.WILLIAM B.
Le client n'a pas laissé de commentaire.Mike H.
Overall very good experienceMichael H.
I couldn't figure out how to turn on the radio.??Gretchen Z.
Start a rewards program.Dennis S.
Very good customer service, very friendlyJuan D.
Le client n'a pas laissé de commentaire.Joseph R.
Le client n'a pas laissé de commentaire.earl P.
Yin's was greatFrank T.
Le client n'a pas laissé de commentaire.Arthur P.
Nothing that I can see. I am a frequent customerKathy C.
The Staff was pleasant and friendly,explain all the steps one by one, smile all the timeHiram N.
Everything was excellentblanca R.
Tona gets you in and out with a breeze!elizabeth S.
Keep up the hard work!Tom A.
Le client n'a pas laissé de commentaire.JUDY L.
Very nice peopleJordan M.
Le client n'a pas laissé de commentaire.Jackson B.
Le client n'a pas laissé de commentaire.Nabil M.