Évaluations des clients Price Rite Tire & Auto Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Price Rite Tire & Auto Center

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Shawanna M. le

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Le client n'a pas laissé de commentaire.

Kevin L. le

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Le client n'a pas laissé de commentaire.

Lisa Y. le

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Le client n'a pas laissé de commentaire.

Helen W. le

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Le client n'a pas laissé de commentaire.

Sheryl F. le

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As with the Flagstaff location we always use, veryone is knowledgeable and helpful.

Larry C. le

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We turned in the truck several days early but were charged $20 for dropping it off on a Sunday. Also, no one from this location answered our calls or returned our calls.

danna P. le

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Our check out experience was wonderful!! Super nice staff and very helpful. The program kicked her out more than once and she wasnt able to upload my drivers license because the program didnt seem to want to accept it, but it eventually went thru. The check in experience after hours is a bit lengthy - if that was a bit easier, it would be great!

martin M. le

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Nothing I can think of. Thanks.

Todd F. le

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Excellent vehicle and service.

CHRIS E. le

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Nothing; everything was as promised

pedro M. le

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Le client n'a pas laissé de commentaire.

Aura M. le

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Le client n'a pas laissé de commentaire.

Colleen S. le

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Le client n'a pas laissé de commentaire.

Peter G. le

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To get the tow dolly, I went to the closest office. Their computer said they had one but they did actually have it. They sent me to a second office. They said they had one and we filled out all the paperwork. When we went out to pick it up, they did not have it. They sent me to the third location (a contractor) and they fixed me right up.

Steven K. le

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Le client n'a pas laissé de commentaire.

Eric D. le

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The customer service, interaction, and genuineness of the reps at Price Rite rental center was heads and shoulders above what I expected. Thank you

don O. le

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Receiver questioned me on the 12 blankets and where the other 8 were, and I had to explain that I only initially was given four, and he acted like he didn't believe me; overall very poor experience for the money I paid; and I cleaned the truck and returned it 2 days early!

michelle S. le

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Staff super nice and helpful. Thank you!

Raymond F. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Le client n'a pas laissé de commentaire.

marco R. le

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Le client n'a pas laissé de commentaire.

Marcela R. le

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Great experience super nice pickup truck comfy !

John E. le

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Le client n'a pas laissé de commentaire.

David Q. le

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Rent out ball hitches with trailer

Mark H. le

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Le client n'a pas laissé de commentaire.

Alfred A. le

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Le client n'a pas laissé de commentaire.

Thomas W. le

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Truck was parked and ready to go even had 4 new tires on it !

Chanel Z. le

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Again. I didn’t select this location for drop off. I chose place closest to my house so I wouldn’t go over the mileage. Sure as shit uhaul changed my reservation again to a place that put me over the allowed mileage. Yes they charged ME for something they changed.

Scotta L. le

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Le client n'a pas laissé de commentaire.

Joe G. le

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We Had a flat tire on the trip.We were stuck in the desert 109 degrees. 3 hours later when the service company arrived, Service tech checked lug nuts with torque wrench all four wheels were loose. 3 hour delay in 109 degrees, makes one not happy!!!

Tiffiney J. le

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Le client n'a pas laissé de commentaire.

Steven S. le

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The phone reservation was very smooth. The pickup and return were smooth and efficient!

Glenn M. le

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Actually it is probably not completely fair to fault this rental facility as it is the problems with U-Haul self service return online mobile site that are causing the ultimate problems. That said I have already emailed a concern to U-Haul and am currently awaiting a response. But, working with the facility to resolve issues that I have with this rental is not going easily either. Contract number: 95380140. Up to now though I have always had good experiences with U-Haul and their rental associates and will continue to recommend U-Haul to others. Hoping my issues with this rental come to a satisfactory resolution. Thank you, in advance, for your good and prompt service. Glenn Myers

Dawn M. le

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Le client n'a pas laissé de commentaire.

CHUCK O. le

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ALWAYS START RENTAL WITH A FULL TANK OF GAS! NOBODY KNOWS WHAT GAS CONSUMPTION WILL BE ON A STRANGE TRUCK. THIS MAKES IT HARD TO BRING BACK WITH THE SAME LEVEL. I WILL NOT CONSIDER RENTALS LIKE THIS IN THE FUTURE!

BT F. le

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Le client n'a pas laissé de commentaire.

janie R. le

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Le client n'a pas laissé de commentaire.

DAVE M. le

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Le client n'a pas laissé de commentaire.

Larry A. le

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Le client n'a pas laissé de commentaire.

Jay A. le

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The sale rep is very polite, she's always professional , I will come back to this stablishment anytime I need a truck.

James R. le

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Le client n'a pas laissé de commentaire.

Alec M. le

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Customer service, Guidance, clarifications. Dolly bolt fell off for no reason.

Patrick T. le

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Make sure the truck is usable in the first place. Multiple mechanical problems with the truck in the first place and during the trip to the point that it was dangerous to drive. Only one headlight worked. Dashboard back light did not work to the point that I can not tell the speed i am going. Lastly I sent in a customer review on Tuesday 2nd July with order number without responses. How is this business run with such incompetency? Overall very disappointed with Uhaul and the service they have provided.

josh E. le

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I was in and out. Again, an other Well done.

Chuck S. le

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Le client n'a pas laissé de commentaire.

Taylor W. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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Trailer was pretty old but it worked just fine.

Martin H. le

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Le client n'a pas laissé de commentaire.

John M. le

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Le client n'a pas laissé de commentaire.

Walterson S. le

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So fast and smooth

George S. le

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unattended drop off, not issues and no interaction to make comments

Patricia F. le

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The pickup went very smoothly. Compliments to them. The problem occurred during the trip, when the cable controlling one side of the trailer's back door got jammed and the door wouldn't come down. I was told the fastest way to get U-Haul's roadside help was online, so I tried twice to enter my information at uhaul.com/help, only to get an error message that the submission hadn't gone through. I then used the customer-service chat and was told to contact uhaul.com/help, despite my just saying that I'd tried that and it hadn't worked -- the person was unconcerned with my issue and unhelpful. I went back online only to find my original help request had, indeed, gone through. From then on, customer service was excellent. The repair person said the problem was caused by a bad ball bearing and he ended up having to cut the cable to lower the door so we could get back on the road. We lost half a day of travel when we were already on a tight deadline. What could U-Haul do to improve? Instruct the customer-service chat staff that until they have solved the customer's problem, they own it.

Mark H. le

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Le client n'a pas laissé de commentaire.

Alex C R. le

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Very efficient staff.

juan P. le

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Host were expeditiously, courteous and above all service rendered experiences were to the utmost commendable.

Venessa B. le

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Le client n'a pas laissé de commentaire.

Michelle L. le

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The rental experience was my first time and it went super smoothly.

Jason P. le

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Le client n'a pas laissé de commentaire.

Miguel A. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

Joseph M. le

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Le client n'a pas laissé de commentaire.

Edward F. le

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Transmission was a bit sketchy but we made it

Ahmad A. le

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I could not believe this was a uhaul location.

Thomas G. le

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Everything was great from email and text about how to pick up my rental to the excellent return service.

Melissa G. le

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Better lighting. Also, the only instructions at the site were to use uhaul.com/share. But that site wasn’t working for me and do I didn’t know what exactly to do.

Gerald B. le

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Le client n'a pas laissé de commentaire.

Cody F. le

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Le client n'a pas laissé de commentaire.

TJ N. le

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Very helpful. Had equipment I needed.

Alfonso C. le

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Staff was friendly and helpful

Corwin M. le

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Employee at this location indicated the auto transport I rented could be returned after hours and directed me to the green poster on the exterior of the building for instructions. Returning the trailer after hours was not an option on the uhaul website. I looked for a half hour on the uhaul website looking for the process of documenting the return of the trailer. I got fed up and called customer service. I got Austin, who was super cool and calming. He explained trailers could not be returned after hours due to there being no provisions to secure them. Austin made notes and sent an email or two concerning the misinformation from this location about after hour trailer returns. The following morning, I get a call from Jeff, who I'd rented the trailer from at this specific location. He was wondering when I would be returning the trailer. I had gotten up a little later than normal, and was behind on my plans for the day. Jeff impressed upon me that I could have returned the trailer after hours, and told me that customer service had told given me bad info. I told him I wasn't comfortable leaving the trailer unattended w/ no documentation it was returned. He wanted to continue to press the issue I told him I'd be down to get the trailer returned asap. On my way to the uhaul location, I get a text from Jeff, which I barely glanced at due to being upset about this whole trailer situation, and being I was driving. Once at the local uhaul, Jeff continues to defend his position about the trailer return after hours. "We have security cameras too". I tell him that there was no documentation process I could find on uhaul.com, and reiterated what customer service had said about trailer returns. He says something about $15 off, and is doing something on his phone. After a while of standing in the sun, he says this isn't working and invites me inside. I tell him I don't want a discount, I just want to return this trailer and get on w/ my day. After getting unhooked and on my way, I get another text from Jeff. Again, I didn't, and still haven't read it. I just wanted to be done w/ this difficult trailer return process. Jeff did maintain a professional level in his voice on the phone and in person. However, as the customer I can't stand being told, "they lied to you" from the local guy especially when the corporate website says otherwise. I will never rent from that location ever again. I'd rather buy a new trailer to use for a few hours and then sell it.

sidney R. le

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Customer Service is horrible. Wouldn’t recommend this place to my worst enemy.

Samantha S. le

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Le client n'a pas laissé de commentaire.

Ashleigh S. le

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Van smelled and there was either cat or dog hair all over the seats. Kinda gross. Don’t think I will rent from this location again in the future.

Kathleen M. le

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Le client n'a pas laissé de commentaire.

Harry N. le

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Le client n'a pas laissé de commentaire.

Jesus T. le

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The only problem was that when I put in my resevation everthing when fine but the next day it was changed they wanted me go 50+ miles more to pick up the trailer. So I did a research and got it within 12 miles from where I was.

Mark S. le

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Le client n'a pas laissé de commentaire.

john W. le

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excellent customer service

Jacob Y T. le

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Le client n'a pas laissé de commentaire.

Darnell R. le

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Excellent service??????

Marc B. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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We had done self pick up, and the location didn't know we had a reservation even though we went through the automated process. We went inside and she had no idea she was supposed to give us keys.

Alejandro Z. le

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Had a great experience with them for drop off, they really made my morning, made me laugh and it made me and my wife feel welcome to Arizona.

Phill V. le

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??

Richard S. le

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The only negative was that I rented 12 pads and I only received the six and was Crosstown loading before I realized it. Just a simple oversight otherwise the lady at the tire place was excellent and everything went really smooth pickup and delivery. As always I'm extremely pleased with my time and money spent with U haul

Brett S. le

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Le client n'a pas laissé de commentaire.

ANNE H. le

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The staff was very helpful and nice. I highly recommend this location and will rent from them again.

Xena D. le

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Office staff was very helpful and friendly. I appreciate that!

Timothy C. le

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Le client n'a pas laissé de commentaire.

Kurtis T. le

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The U-Haul app and website are terrible, you need a better poster and directions for a self drop off. Your app and website need to be easier to navigate. There wasn’t enough parking for the trailer. Backing in at this location is dangerous. To back in you have to back across the street against traffic. I called customer service and was on hold for ten minutes before I hung up due to “abnormally high call volume” at 6pm on a sunday. Trailer was great, good tires, nice trailer, very clean, pulled very well. Your website and customer service needs to be improved. This location is seriously a death trap and needs to be adressed before somebody is hurt or killed.

Diana M. le

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Le client n'a pas laissé de commentaire.

keith B. le

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Le client n'a pas laissé de commentaire.

David D. le

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Everybody so professional and very nice.

MIGUEL M. le

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Le client n'a pas laissé de commentaire.

Susan Carole J. le

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Nice and easy! Thank you!

Christina D. le

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Le client n'a pas laissé de commentaire.

Scott R. le

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Le client n'a pas laissé de commentaire.

david M. le

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We were charged an extra day because the online check out process took so long. I highly recommend returning it when the center is still open, or at least arriving at least half an hour early if you don't want an extra charge.

ROBERT G. le

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The customer service was great as always. Very customer friendly. Thank you. I will be back.

JARED H. le

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No room for improvement. Easy mellow fellow awesome professional in and out and best part was the absolute cheapest rental i have ever got in history. When moving every dime counts so in thanks for great brand new truck. Everything went smooth and was all because of truck got all done quickly. Be back soon