Le client n'a pas laissé de commentaire.
Ursula Jacob
Customer Reviews for Pridgen Motor Company Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
All went well
SERGEY ZHITARthe guy was friendly and efficient
Thieu LyWent above and beyond!
Brenda BurneThe owner had great customer service friendly and made sure I was good to go. He had a missed call from me, five minutes later he called me back, rented me the truck helped me get everything taken care of as far as payment and getting the best possible rate. If your in Rocky Mount nc this is the place to go.
LINDSAY WORRELLTrailers with a dual axle have a heavy tongue. I have noticed that it is difficult to connect by yourself and you use or need a second person or a hydraulic jack. I am not sure why these tongs do not have at least a hand crank jack to assist and connecting to a vehicle. if my 25 foot boat has it why don't you have a hand crank on this type tongue?
JAMES PROCTORNothing, experience was excellent thankyou
tristan eastmanDrop off location was changed to this address at pick up. I was billed for having extra miles when I was required to drop off at this location which is the "extra miles". Driveway Access was not clear to pull in the truck. Storage buildings, vehicles and semi-trucks in the way of pulling into drive. Attending didn't ask any questions or say anything to me. To improve quality of uhaul, stop allowing extra charges to be made by drop off locations. Due to your commission payments to every ihaul location, drop offs of trucks always add on extra charges even when false to gain a commission. This has happened more than once. I took photos of the odometer and gas gadge to prevent these extra charges on false alligations.
Eileen TaylorIn a bad area very hard to find and not enough lighting around drop off area
Melissa CurranQuick, friendly, no-hassle establishment...the way it should be! Will absolutely rent from here again the next time I need a truck!
Jeffrey SlogeskyThe folks who at the pick up location were extremely kind, thorough and professional. They made our very stressful situation go a bit smoother with the kindness and consideration for our circumstances. They gave us great rental advice, explained all the details thoroughly and went over the equipment clearly so that I could understand it's use and operation for a safe journey . I would recommend them and have to anyone I meet. If ever we are back in their area we plan on stopping in to say hi.
Ronald JackYoung man was very professional and treated me with great respect. I will always use this uhaul and tell all my neighbors to use it.
Antonio FigueroaToo pricey for renting a 19,99 truck to drive no further than 50 miles and cost over 160
johnnie johnsonS.O.
Michelle ClayI informed the gentleman checking the truck in that it could use new wiper blades.
Dannie LindquistNo one there to turn the truck back to so we had to leave it.
Elizabeth BerryNothing at this time.
Janelle BaileyEasy place to drop off equipment.
WADE HARPEREverything was outstanding!!!
tiffany chanceI am giving this one star because I filled the truck where it needed to be, but the business wasn't open on time and there was a gate locked on a busy one-way road, so I had to keep driving around and calling until he got there (15 mins late) and therefore, the gas went to literally a millimeter below the required gage level and I was forced to pay and extra $15. Again, I will never use U-Haul again.
Allison MurphyMr Pridgen very helpful, nice, safe, professional place for Uhaul pickup! Would definitely want to do business again with Uhaul there.
Christopher PeeleMy original order was for a truck on New Bern Avenue in Raleigh. Arrived and no one at location. When I called, they said the truck there wasn't working. Drove 50 miles to Rocky Mount to pick up a 20" truck. I originally needed a 10' truck. Huge mess. Seems U-Haul doesn't have enough smaller trucks in their lineup. I bet between scheduling and trying to get customer service, I was on the phone for than 3 hours total. That's not been my experience renting U-Haul in the past. Very disappointed.
Eric ConnorExtremely friendly and helpful.
CHRISTOPHER FULFORDThis was the second location, we had to go. WE WILL NEVER USE UHAUL AGAIN AFTER THE DIASTER YOU CALL SERVICE. Pridgen saved the day, but not because of Uhaul
CHARLES ROGERSExtremely friendly and helpful.
ANGELA ESTESThere were some screws in the door handle and when I grabbed it one of them stabbed into my hand and I was bleeding everywhere… might just wanna double check on this before the next person rents. Otherwise no issues and I got it on very short notice.
JERRY HILLYERI was charged $26,12 for fuel but I replaced the fuel back where it was when I got it. I spoke with Anailde Silva and was told it would be taken care of but I haven't heard from anybody
RENEA BRYANTAucun
pachelle hinesYou will need TWO men to unhook/offload 6×12 trailer from your vehicle. Very heavy!
MARTHA EVERETTEHave a moving dolly
GERALDINE BANDYGreat service!!
DEREK BROWNI ordered utility equipment and no blankets but no fault of this place I had 5 different locations to pick up a truck and it was a terrible experience except for the lady in Lynchburg Virginia. She was very nice and Charles in Colonial Heights Virginia. The guy at this location isn't at fault.
KIMLAJOYCE BROADHURSTAll is well
Jeannette BennaughWe needed a 26 foot truck and it was not there when we arrived. INstead we were offered a 20 foot truck, which I took because I thought I had no choice. However, Lori in your home office came to our rescue with a 26 foot truck just 10 minutes away. We swapped trucks and the new location could not have been more helpful. So, despite a delay, we got the truck we needed and it performed wonderfully.
WALTER CUMMINSwas very helpful, on time
MATTHEW CHAMBERLAINGreat place. Custom service fast. In and out
THOMAS SILVERThe person who made our reservation had all our information wrong. Quoted us the wrong price and everything. I am calling customer service today for a refund.
Walter BaileyMake sure when you have a drop off point that there's an actual U-Haul business there
Leroy NestlePrice is very high 0,99 cent per mile
Pravin PatelRien
laure ramseyMr. Pridgen was very polite, professional and helpful. Will certainly recommend this rental location to my family and friends!!!!
Tanesia GoodmanExcellent location! Will absolutely rent there again!
KEVIN LANGOLFExcellent customer service! Friendly and helpful.
linda joynerNo complaints. Very friendly staff.
Gregorio SalinasExcellent customer service.
maurice williamsNo problem at this location, but then again I don't live here and I didnt reserve with this location, just dropped off
CINDY SULLIVANExtremely friendly staff. Made excellent suggestions on use of equipment. I would rent from them again.
joel brame