Nobody at the siteMicheal D.
Customer Reviews for Princeton Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Princeton, WV 24740
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 8/18/2022 - 8/23/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very professional great service friendlyLarry C.
They do not have any moving pads. No one in area had a cargo van.Cynthia M.
Le client n'a pas laissé de commentaire.Anna D.
Great people to work withBrian L.
The girl working the location at south wickham was extremely helpful, fast and very friendly will always do my rental needs thereJonathan M.
I'm a repeat customer. I prefer them over others I have used in the areaJames H.
Had a large truck reserved for weeks prior and still Got stuck with a smaller truck that didn't get the job done Staff seems too tired to care or smileJAMIE J.
Le client n'a pas laissé de commentaire.CASANDRA K.
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.James T.
Le client n'a pas laissé de commentaire.Robert W.
We was looking for a uhaul and could not find one, until we called them and they had one. They was very nice, if we need another one we will call them again.Carol B.
Le client n'a pas laissé de commentaire.Neal H.
Le client n'a pas laissé de commentaire.Joann L.
Excellent service à la clientèleKimberly V.
Le client n'a pas laissé de commentaire.Christy R.
Very nice guy that checked me in...Had a 24 hour truck... The only bad part was gas and mileageRyan P.
Quick & easyDonna M.
Very friendly, helpful with me and also with a customer on the phone that had an issue returning a trailer.Charles M.
Jennifer and Rick are the best in the business!!Howard F.
Le client n'a pas laissé de commentaire.GREGORY K.
Be fair in your charges and actually clean vehicles if you have the nerve to charge a cleaning fee. Vehicles shouldn't be steeped in cigarette smoke: people have serious allergies and it's dishonest to charge when you're not maintaining your vehicle. Shame on you. Won't get my business again.Alex O.
I've rented many Uhauls and this was the best location ever!!!Charles W.
Le client n'a pas laissé de commentaire.Lauren R.
This was the second time we have rented trailers here. The staff is friendly, helpful and knowledgeable. I highly recommend it!MaryEllen C.
Le client n'a pas laissé de commentaire.Wyatt L.
Open hours could be adjusted. I was able to drop off using the app, but all the other equipment was was locked behind a gate. We parked the trailer out front beside another u-haul truck that was out front.Brandon C.
Le client n'a pas laissé de commentaire.Roger H.
Jennifer and Rick were over the top helpful and kind!!!!! The BEST U-Haul folks ever!!!!!!!!!!!Howard F.
Le client n'a pas laissé de commentaire.JONATHAN TYLER H.
Super nice & professional.Angela S.
Le client n'a pas laissé de commentaire.Sam S.
Very nice and warm staff. Very nice!!christina N.
Le client n'a pas laissé de commentaire.Bryan G.
The female employee here was top notch.DOUGLAS D.
Le client n'a pas laissé de commentaire.Jason W.
Le client n'a pas laissé de commentaire.Anthony M.
Le client n'a pas laissé de commentaire.Sam S.
I was charged an unwarranted $25 cleaning fee after returning an in-town rental in the same condition it left in. Unfortunately, I had to use the key drop box, since the location was not open, and leave town the same day, so I couldn't' dispute it.Patrick O.
Jennifer is always amazing. She cares about her customers and always has.Sarah M.
Le client n'a pas laissé de commentaire.Kevin C.
Very friendly & professional. I expect another one-way rental soon. I hope to use services by these same people - on both ends!Angela S.
Le client n'a pas laissé de commentaire.Sam S.
I was recommended by a friend.Richard S.
Le client n'a pas laissé de commentaire.Angie Lynn M.
Workers are very helpful and very friendlyBrian L.
Woman over charged me, we hauled bad tires in the truck. Tire water was left in the truck I expected a $25 fee to clean the truck she charged me $75 and yelled at me. Bad customer service I would've took care of all of this if I would've been told how much I was going to be charged. But they was closed when I dropped the truck back off because they was out running some errands.Kassie M.
Le client n'a pas laissé de commentaire.Pam G.
Le client n'a pas laissé de commentaire.Austin W.
The lot that the truck was setting in had a lot of water holes. It was a big lot but you could not avoid any of the water holes. Had a pull trailer in tow on my pick up truck with a couch and the couch got a little wet from having to go thru the water hole.David S.
I was very satisfied and Rick was real nicePartrick J.
Their parking is limited so I had to leave my vehicle in the only parking spot they had in front of the office, because everywhere else is mud and craters in the dirt. I rented the vehicle for two days, and they threatened to tow my vehicle at my expense which isn't legal because they have no where else to park nor is the documented anywhere you can't park there. I didn't have any way to drive two vehicles, so I had no other options. Then they want you to drive back wasting gas in the uhaul just to move a vehicle, that others can park where they wanted me too because I'm sure I'm not the only person that doesn't have a means to drive two vehicles. I would never recommend this location!Crystal W.
Le client n'a pas laissé de commentaire.Mohamed S.
Le client n'a pas laissé de commentaire.William S.
Excellent Customer service. Jennifer was very helpful and easy to work with!Carolyn H.
Le client n'a pas laissé de commentaire.WILLIAM WALTER C.
Le client n'a pas laissé de commentaire.Vicki T.
Great customer service and treated beyond expectations!Hunter T.
Le client n'a pas laissé de commentaire.Merle B.
Le client n'a pas laissé de commentaire.Joachim C.
Le client n'a pas laissé de commentaire.Tyler D.
Lady was very useful and very nice.Kimberly B.
Le client n'a pas laissé de commentaire.Deborah L.
Le client n'a pas laissé de commentaire.Jonathan H.
Le client n'a pas laissé de commentaire.Daniel Lee Jr W.
No improvement needed! The staff was friendly, helpful, and answered all my questions. Equipment was clean. Great experience, I will definitely return.Angaletta H.
Amazing customer service and support! Always had a truck when we needed it and always had a smile for us when we came through.Andrew O.
Super niceMARY D.
Nothing at all. Jennifer and Rick were awesome!Alecia H.
Le client n'a pas laissé de commentaire.Barbara J.
Le client n'a pas laissé de commentaire.Andrew O.
Le client n'a pas laissé de commentaire.RONALD L.
The people in the office were very helpful and VERY friendly.Kathy M.
We had no problems or issues with the rental. Staff was very friendly and knowledgeable. Gave all details needed up front as to costs and what to do. Very much appreciatedCindy C.
Jennifer went above and beyond after I found out my storage rental location burned to the ground she accommodated me and met my needs a thousand percent.Lori S.
Le client n'a pas laissé de commentaire.Donna J.
I used drop off place was closedSabrina K.
Le client n'a pas laissé de commentaire.Stephen N.
You guys are top notch.brian P.
Nothing, this place was easy to access, pick up/drop off, and the couple working were so pleasant! It was refreshing to meet kind people in the customer service world again! Would definitely go back and highly recommend!!KERRIE B.
Very friendly laid-back people we were in there joking around 11 and taking care of businessKathy W.
Le client n'a pas laissé de commentaire.SUSAN ESTER D.
Le client n'a pas laissé de commentaire.Joseph Daniel F.
Very helpful and friendly and professionalMary Ellen C.
Jennifer was very pleasant and helpful, easy to work with. The truck drove well and was generally clean , but had cigarette ashes in a door compartment and the inside windshield was not clean. Overall, though, it was a positive experience!Rachel W.
Service amicalJonathan L.
Very friendly staff and my truck was readyScott S.
Excellent service!Mark P.
Le client n'a pas laissé de commentaire.Kelly H.
U-haul overall is a good company and a very good value but this latest â€œadventure in moving â€œ was difficult at best because they could not deliver the cargo van I rented. Even though I got the same rate for a 10-foot box truck, it was much more expensive for operating costs on gas and turnpike tolls, not to mention a horrible ride for almost 900 miles. The truck was dirty and smelled like farm animals (which I had to clean and sanitize) plus the tire light was on the whole week I had the truck because they didn't have anyway of turning it off after servicing the tires. The front end had a vibration in it the entire time that not only wore my arms out, I was constantly worried that the tires were going bad in spite of being told they had been serviced. The staff at Princeton Storage and U-Haul are very nice people to deal with and did everything they could to accommodate me, I just wish I had been able to get the cargo van I reserved. I also appreciate the fact that Princeton Storage and U-Haul has moving supplies. Not everyone does.Alyson B.
Great service I needed the trailer for longer time I was told on phone I couldn't keep the trailer by the place I was suppose to drop it off, but representative said that I could and re-registered me for it to come back . So very appreciated.David R.
Very nice people easy to deal withBrian L.
Great service!Billy M.
Le client n'a pas laissé de commentaire.MICHAEL O.
This is the only location I will use for Uhaul. The staff is wonderful and they are always true to their word. Thank you again for a seamless rental.Edward S.
That lady that handled me was super nice and needs an award for how great she isJayme H.
Le client n'a pas laissé de commentaire.James W.