Évaluations des clients Printer US Ltd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Printer US Ltd

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Nathan C. le

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Parking was very tight, very challenging to get van in and out

MURRAY B. le

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The truck smelled like a dead animal inside and was dirty on the inside and outside. The location took over 30 minutes to complete the rental because the agent was alone and had to move vehicles and then take other work and personal calls while completing the transaction.

Luis G. le

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Better customer service

ANDRIY G. le

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My reservation was inexplicably cancelled just before I was going to pick up the truck. I had to spend hours on the phone with customer service to rebook a truck and was not able to rebook for three days as I intended and only got a truck for 24 hours. This ruined my weekend plans. I'll be needing a van for three days every three weeks for the rest of the summer, but I'll be thinking twice before booking a van from U-haul again.

David Z. le

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The app did not work for the rental, and was slow with many issues. Luckily the store was still open and was able to rent it through them instead. Then I was charged extra for extra gas, however I returned the vehicle with more than what I started with. Calling customer service was a not helpful and transfered to multiple departments without resolution of the issue on hand. The parking was small, and had vehicles blocking access to the U-Haul van. Overall a bad experience, and would not recommend to others.

Dawn M. le

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Everything went as planned, which doesn't always happen when you rent a vehicle, so we were really pleased

cangou N. le

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Le client n'a pas laissé de commentaire.

Diogo L. le

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They guy was very friendly but unfortunately he seems to have no idea about how uhaul works. I am a new client but had to help him to use the internal system. He wanted to charge my credit card although I had paid already. The "auto checking" idea is great but it was totally useless in my case. I had to wait around 10min for him to print the receipt.

susan K. le

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Le client n'a pas laissé de commentaire.

Deirdre B. le

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30 min late opening and the van was a bit dirty

Kris D. le

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The prior renter smoked in the vehicle so this was a bit upsetting but the vehicle was otherwise clean.

vishnu G. le

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Le client n'a pas laissé de commentaire.

Jason Y. le

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This is the most bootleg uhaul situation I've ever seen. The rental location is actually a florescent green print shop where the uhaul van is parked behind 6 vehicles in the back that all require moving in order to gain access. There's no key drop box. Would never go back.

JONAH F. le

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Ensure your dealer is open as their posted hours suggest they are. Pick up and return were both met with an empty, locked office. Unhappy.

NAN B. le

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The location was ill kept and had no UHAUL signage. The inside of the store is dirty and junk and messy. The proprietor was late, and surly blaming us for his tardiness. He used his own laptop with a credit card scan device, and I've advised my credit card company that if there is any misuse of my card, the information was on his computer which he had to boot up once he arrived. He also has an open bible above his shop door, and religious signs hanging in the store. NOT professional, not up to UHAUL standards. If my husband had not been with me, I would not have gone in to the store.

MELVIN D. le

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Le client n'a pas laissé de commentaire.

TOM W. le

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Le client n'a pas laissé de commentaire.

ELMER A. le

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a little more parking would be helpful

LINDSAY O. le

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Le client n'a pas laissé de commentaire.

Wallace R. le

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Le client n'a pas laissé de commentaire.

MELISSA B. le

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Le client n'a pas laissé de commentaire.