Le client n'a pas laissé de commentaire.
ANGIE B
Customer Reviews for Pro Power Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
I'm very disappointed that we were charged 21,1 to return the trailer after hours. We were not told of this charge. We only had the trailer from 10am to about 545pm. The location that we returned to was closed on Sunday. I request the reimbursement of this 21.10.
Dawm JI try to make it a practice to never recommend anything to anyone at anytime. Hence the no answer on recommendation.
DOUG MMotorcycle trailer is the best deal, bar none. Cheapest, safest way to haul a bike. Fits a goldwing no problem.
James LStaff was very friendly and accommodating
AMY MExcellent service
KRIS PAwesome customer service
BRIDGET SAlways great service at Power Pro Rental!!! Used them for the last 3 years!!! Awesome folks
Leeann DGood attention
Willian BVery friendly staff
Anne GThe truck was not maintained at all, check engine light was on, and both front tires had flat spots, so when going down the road the steering wheel shook, with only 39000 miles on it that is ridiculous. Look over your trucks before renting them out.
Tara SEverything perfect
Gordon PThey were really nice and professional
Scott SThe gentleman who helped me at pick location was very nice and helpful!
Ryan DEverything was great, except for I had to make a few remarks on the truck that I picked up (some cosmetic damage on the truck, etc) Other than this, it was great! Thanks, MD
MARK DThe app was very difficult to navigate and upload photos into - would not recommend pick up or return outside of normal hours.
Melissa MGreat, helpful, cheerful staff. A pleasure to do business with!
Mark JThe agent commented, and I saw that your computer system was very slow. This seems like a pretty frequent occurrence. Not Pro-Power's fault. Their staff was great and the trailer was exactly what I needed. Merci!
Mark JGreat experience! Looking forward to the next time
KEVIN KThe gentleman there were very friendly and welcoming. They made the experience pleasant, fast, and easy.
jami oWe drive thru rain on our way to unload. Our truck leaked up in the "attic" so all of our things were wet.
Wesley RThis guy was awesome. Ran out to the truck and took care of everything.
joe aGood Experience
Pat SGood service !
Vitaliy SI dropped off the trailer before they were open using the app. Simple and quick
David OAlways a great company to do business with. Will always chose pro power for my rental needs!
Scott SGreat service and the two guys were friendly. One guy checked the truck as soon as we arrived & the other guy checked us out quickly. The process was quick and efficient.
Mary RVery busy limited room to move but the person that helped me was great. Merci
tammy pThe chairs had a lot of hair on the seats . The customer service was excellent. We were helped in a timely manner, the gentleman that waited on us had a great personality and was very pleasant .
Deborah LNothing, your people were absolutely lovely. The U-haul team worked with me when I needed extra time on the truck rental. Merci.
Beverly MExcellent and friendly customer service.
Angela DI enjoyed my interaction with the location far better than my interaction online. The website gave me bad information for my rental reservation. Then I had my rental reservation changed without giving me adequate notification. Pro Power Rental is a great location to rent from. I will likely go to them for other rentals, regardless of the issues with the uhaul site.
Michael DVery friendly and helpful staff. No surprises with pricing. Very smooth transaction.
Rebecca SIt was unclear where we were supposed to leave the truck. The mobile drop off was extremely frustrating, and was not allowing me to take some of the pictures, and was taking an extremely long time to allow me to take and load the ones I could. I ended up having to call the main U-Haul number. My call was answered quickly and the person was very helpful.
Heather SEvery expectation was met
JOHN SBrighten up the interior, seems dark and dingy. Perfect customer service.
LINDA LQuick and friendly
Paul TAbsolutely nothing, these guys are fabulous
Sheryl ZConvenience drop off
Maribeth FVer efficient
sheila cVery friendly and accommodating!
Michele RThank you for your great service. Keep up the good work.
Wallace WWent very smoothly!
Jean WNeeds new locks for the key grabbing it took 30 minutes to open the lock even though I lined up the code right. Other than that it was great!
Patrick WMake your phone work or just use his computer
JERALD Rnone
James BI think the gas tank should be full when picked up to use. And the owners should not argue with you about the gas . I picked up my rental and the gas gage was a little above a 1/8 of a tank. And was told to have at 1/4 of a tank when I dropped off. The owner argued with me made me feel very uncomfortable.
MICHELLE ONothing to improve. Always a great experience with this location.
Michael LThe 26' truck I rented was old and loud as heck. The brakes were very squeaky, but it got the job done. The staff at the store were great. Very friendly and knowledgable.
Rob ANo one was there
Ryan WI have used this location for the last 3 moves we have made. Excellent customer service! This most recent rental, the provider already had the vehicle running. So as to warm up after cold night. Thank you Pro Power Rental for making my frequent relocation, more manageable! Although, the "after hours return" is a little more time consuming than I would like. But it's understandable and worth it! Thanks again, Pro Power Rental!
MORGAN JS.O.
Stanley WNeed to lube the connection latch. It was rusted and very, very hard to disconnect. Thankfully, the mechanic nearby let me use his channel lock to get the trailer off. As, the Uhaul was closed, even though it was during store hours.
Kenneth KEasy to use. Convenient time since I could check it out when I needed it.
Michael JVery professional and friendly. Highly Recommended.
Randy GVery friendly and helpful!!!!!
Steve CThe attendant at this facility went above and beyond in customer service. He was accommodating and friendly.
Ronald MWe will rent here again!
kENNETH SThe representative at the Hastings location was awesome. Very helpful and made the process easy. The equipment worked well as expected. Check in and check out were made east
Michael SN.D.
john gKeep doing what you are doing!
John LNo bad comments! Service was excellent 👌
Ariel A