Évaluations des clients ProPower Rental

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de ProPower Rental

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Christine H. le

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Finally a professional office. Sadly it won’t make up for my overall experience with uhaul.

David N. le

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Great experience. Chris was quick to get me checked out and got me on my way quickly! He was super nice which is remarkable compared to the two other local UHaul locations I have rented from in recent weeks where customer service was marginal if not off-putting. In the middle of the day, I noticed one of the tires on the trailer was flat so I called Chris to find out what to do...he gave me the UHaul roadside assistance number...called and Shelly from Phoenix was reassuring and helpful and kept me informed as to status of repair truck and even called after to be sure everything was ok...Wow! The guy from Pomp’s auto service came out and I was back on the road in less than 90 minutes from the time I called the 800#! Impressive all the way around! Wish all UHaul locations were customer oriented like Chris! Thanks!

GERALD E. le

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Le client n'a pas laissé de commentaire.

Jacob Z. le

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See comments under drop off location.

kenneth L. le

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Le client n'a pas laissé de commentaire.

carlton M. le

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Nice people, easy to work with.

ROSA C. le

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Le client n'a pas laissé de commentaire.

Zakariye M. le

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Great guy! Very friendly and helpful!

Philip V. le

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The truck size we reserved was not available because the customer that was suppose to return the truck to this location returned it to a different location. Not the fault of the location but I sent a complaint into Uhaul and never heard back from them. Poor customer service and the smaller truck made our moving day experience frustrating.

MELISSA M. le

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Nothing. Everything went smoothly. Easy.

Gary H. le

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We brought the trailer back a day early and asked if we could get a refund for one day the clerk had no idea

SCOTT K. le

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My reservation was made over a month ago and changed 4 times downgraded to smaller and smaller trucks then none at all then locations 2.5 hrs away vs 2 minutes from my home I was moving from. I drive 5 hours total + waiting for the truck to still arrive then it was not filled with gas despite riding 2.5 hrs to pick it up. I was freaking out cause for awhile I thought I had no truck. These changes in truck size and location went on for 3 days while I waited on hold for hours and was hung up on numerous times trying to understand what was going on with my reservation and why it was cancelled or being changed from a LaCrosse Wi pickup to a Hastings Mn pickup. This caused me a huge amount of stress prior to moving!!! I would never recommend u Haul to anyone!!!

Elizabeth P. le

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Great service, friendly staff and location was perfect! Thank you!

GALE W. le

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Not a thing.

Keaton R. le

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Le client n'a pas laissé de commentaire.

Janette S. le

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Super!!!

Erik R. le

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I was informed that I would have to take the trailer back to ProPower Rental after I was done. I am used to the idea that you can drive it to the new destination (in this case 2 1/2 hours away) and drop it off in the area thus negating the need to travel an extra 5 hours in order to take the trailer back and then drive back up to my new place I had just moved to. That 5 hours takes a lot of time and gas that I did not want to have to put back into my move. I was disappointed that I had to do that. The trailer was not overly clean and I needed to sweep it out before I felt it was clean enough to put all of my moving belongings into it as well. There were metal bits and scraps as well as dirt (it was clearly visible) and some wood scraps. A basic sweep by the rental place would have taken care of this but was obviously not done.

Dave S. le

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Very friendly and accommodating staff. Handy location.

Brianna R. le

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Always great customer service!

Pamela I. le

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The trailer that we reserved did not having working lights and UHAUL expected us to take this equipment to Denver anyway. I want to file a formal complaint as we were then made to go to another location over an hour away to pick up a trailer with working lights AND NO RAMP...this was the most frustrating experience I have ever had renting a piece of equipment.

Mike L. le

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Le client n'a pas laissé de commentaire.

Robert V. le

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Le client n'a pas laissé de commentaire.

nicholas T. le

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If I reserve a truck 2 weeks in advance. It better be available when I come to pick it up. This is the second time U-Haul has canceled or screwed up my reservation in 3 years. Taking away my reservation 2 days before I move is unacceptable.

Lynn G. le

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The van was a little dirty inside but, it was maintained otherwise

Mark D. le

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Great help. Had attentive staff that helped me get going

Douglas P. le

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Help unload old and reload new. Great guys.

Niki E. le

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Le client n'a pas laissé de commentaire.

Brittany M. le

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I filed a claim 6/1 and have YET to hear from U-HAUL. My truck I rented leaked and ruined my things.

Bradley B. le

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This was the 3rd location we were given, 35 miles in the OPPOSITE direction from where we were moving. Also, you need to supply furniture pads when they are requested/paid for by customers.

DILLON E. le

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Le client n'a pas laissé de commentaire.

Kurt A. le

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Possibly wash exterior of truck. Interior was fine.

Charles C. le

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Le client n'a pas laissé de commentaire.

David G. le

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Le client n'a pas laissé de commentaire.