Mr.Ed was very helpful. Overall, great experience!
Nikki B
Customer Reviews for Purple Peddler
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I have rented 4-5 different vehicles from this location. 2 had fuel leaking and the other ones had a lot of maintenance issues from Transmission to steering problem's I like the place but the trucks are junk.
Aaron ZCustomer service was really good, easy to find.
dawn nThe employee was nice and professional and explained the process about everything I highly recommend coming here
staizia rThe owner is a very nice guy to work with. Will use the purple peddler for U-Haul service again
Debra CDude was cool and quickly broke down what I needed to know about drop off. Very helpful
Casey FCracked windshield, no USB ports
Michael PGreat service, easy going process
Moriah JNothing to add, keep up the good work this place is reliable and prompt on your rental and returns, Thanks for everything, will use this location again, and I recommend to others
DAVID EVery nice and professional. Great experience
Rose AEverything got figured out eventually, however we dropped the car off at 4pm and it didn't get checked in by the staff until 12 pm the following day. We weren't charged because I reached out to Uhaul customer service. The location & workers were nice, but we were at risk for getting charged another day.
Samantha POne of the best locations, I have rented from.
JUDITH JWay better Lowe’s truck rental
Gabrielle MStaff was very polite and helpful. I will definitely use them again.
Robert LThe owner was very polite and helpful. May the Lord bless him. Jesus Saves!!!
Ernest WThe truck had a huge dent at the driver's side wheel well. The interior of the cab was filthy, with dried mud covering the floor of the driver's side. The interior of the back also had a layer of dirt. It was clear no one had bothered to sweep out the back before handing the truck over to us, and whoever had the truck before us moved muddy things or worked on a muddy day. My final receipt showed a $30 Safe Move charge when I had clearly chosen the $15 coverage option, having even spoken to the associate at Purple Peddler about choosing the cheaper option when I picked up the truck. And they charged me for two gallons of gas. I was directed to bring back the truck with the gas gauge slightly above the quarter tank mark. I did that. How in the world they could tell whether it was two gallons more or less than what it was when I picked up the truck is beyond me. Between the up charge on the coverage and the two gallons of gas they charged me, it felt very shady, with them looking for ways to pad out the final payment.
Chandler TWhile the return location was suitable, it was five miles from my destination. Another UHaul location was three blocks from my destination. It's apparent you are more interested in throwing bones to vendors than you are to customer convenience and satisfaction. I regret that there was no recourse for me given that I returned the vehicle with more gas than I accepted it.
Jim GNothing. Everything was fine. Thanks
Vernon HOwner is the best,
roberto sThe location did not have the dolly that I reserved and did not notify me prior to equipment pickup and had the nerve to suggest that I waste time and gas going to another location to get a dolly and then call the corporate office to get my money back for it. The agent and the owner were very argumentative and did not offer to make the situation right. I'm supposed get $50 for reservations that are not honored and the dolly was not available.
Je LThe cargo van worked well but a newer model would be a good move.
BILL MEverything was great very friendly I will always rent from them..thank you Margie Van houten
margie vNot much honestly, the guys at the purple peddler are always a pleasure to deal with, allbeit the u-haul side, or the store side.
TAVIS SOutstanding customer service@!
Harry BThis location and team was super accommodating.
Laura TBusiness was extremely helpful and even pulled the truck up to us as an extra courtesy. Very nice gesture on their part. My grandson loved it
CATHERINE EThe agent was exetermely aggressive during my return. I felt rushed and uncomfortable. He came up to my door and took the keys before I could finish the mobile return process. I had to contact supp6to assist. I been to many Uhaul locations coming from a military family. This is the first negative experience like this and i would definitely not recommend this location. Even more run down looking areas have been nicer than this gu
SAMANTHA SThe truck drop off signage is a bit vague. The vendor appeared to be aggravated by my confusion with the signage. We did discuss the matter before I left.
Anson RExcellent customer service.
RICHARD SChose this location because of how late it stays open and its name. Is there a way when making the reservation to alert drivers to return trucks at the front of store? Signs not to park in back were only seen after parking and being alerted by owner. Hard to navigate, drive, and read the signs so quickly.
John NGood customer service
rhonda PMr. Ed was excellent and I will definitely use his services again!!
eric sMerci
Bernd OThe associate was awesome and went over everything
Perry PThese guys are great. Every experience I have there is easy, rapid and welcoming. Thanks Purple Peddler.
Christian HGreat customer service, friendly and courteous, above and beyond.
Michael AEverything went very well.
Cecil BBest Service in town!!!!!
Junneka BYou will receive the BEST service by far from this u-haul company.
Junneka BThis location was exceptional.. they met all my needs and beyond!
Mozell BThey are good people. Stop in if you need to rent a moving truck.
James CI was perfectly happy with my U-Haul experience. No complaints at all. The people were very nice and
Kenneth GAlways my go-to neighborhood store. Nice quality rentals with friendly family service.
Paul WGreat customer service and everything. Been here before and will always use when I need a uhaul!!
Canden GDrop off was quick and easy
Steven C