Aziz was very polite and efficient in helping me out. Also, we have done other business transactions together and I have had nothing but professional and courteous mannerism with this company. This service center is definitely very capable for all your needs and if not they will direct you to appropriate people.
TANYA S
Customer Reviews for Quarterfield Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The man who checked us out was less than friendly and very unhelpful. He seemed perturbed that we parked in the wrong place. Instructed us on EXACTLY where he wanted us to park, but pointing and gesturing. When I asked him a question about checkout procedures, all he grunted was that he just needed the key. Fortunately, I went on the website and followed the instructions there. Our experience with the check-in and check-out locations was vastly different. It went from GREAT to HORRIBLE. Then, we returned the truck a day early and with more gas in the tank than when we picked it up and were charged for going 10 miles over the distance they said it would take to complete our trip. We were disappointed in that aspect of the experience, but are grateful it was only a $10 extra charge. Had we been given the option to return it early and add extra miles, we would have taken it.
Kelly BThe process of getting a van was fine for me. The personnel in charge was efficient.
MARGARET Mfrom my experience, nothing
JOHN SI use this location very often, the trucks are ALWAYS top notch and the process is hassle free.
KIMBERLY SMaybe have some type of sign that indicates that there is UHAUL services provided. Everything else was Exellent.
CORY NI was over charged on gas. As well as charged a full day for just 2 extra hours of use. I was not walked around the vehicle when checked in. So I feel this was the most poor service I have received. I won't be using uhaul for any future needs because of this. Home depot lowes and other retailers seem to provide better and more accurate service.
MARCUS PThis was made easy and stress free, Two thumbs up and an A+
VIRGINIA DIt charged me more than I drove I only drove 10 miles total it charged me for 75 miles
XZAVIER RThe drop off was easy because the employee was nice, but the location was not great. For dropping off a 26' truck, it was hard to navigate in the tiny, crowded area and no easy place to park the truck. There was also no visible U-Haul sign so I had to ask around where to drop off.
Deynarose SThe customer service was excellent they were very informative.
SELENA BGreat job
MUSIBAU OTruck was very clean, customer service was very professional and the whole transaction was on point… 10…10 HIGHLY RECOMMEND!
Kimberly SNothing at all. Very customer friendly!!!
PHYLLIS BU-Haul was given to us with an almost empty tank of gas.
Kyle HVery customer friendly
Jefferey MPrice seems a little high for just 6 hours ($189)but the truck was clean and the staff was very nice and helpful.
Kathleen MContinue to keep y'all wonderful customer service and everything else will fall in place. Thank you for your service.
roger fI Charged by U-Haul 58$ extra for the Gas even it was Same when we picked up U haul .
Muhammad SJust need more variety-wanted to rent out a pickup truck
Bradford RThe Vendor was amazingly squared away. Was provided assistance immediately. Everything was explained thoroughly. Courtesy outstanding. Encountered no problems with return of the vehicle. Credit card transactions and final cost were posted right away. Am really happy. Will use and or recommend this vendor to others.
NINI AJust right
Danielle WVery professional and polite. Understanding. I will come back if I need service. And will recommend to others.
James CEveryone was very helpful. It's been many years since I have rented a Uhaul and it definitely has become an easier process.
Steve RThe attendant was very polite and friendly the process was breeze
Vincia BWe had an issue with the movers but it is not a reflection on this UHaul location in any way. We will definitely use them again!
lavonne tEverything was great no complaints.
TIMOTHY GI've never had to run a truck before and someone recommended another company and I learned my lesson. Dealing with U-Haul was so professional and easy!
SHEILA SCommunication,
JEAN KHeat in the trucks would be nice. The cold was a distraction while driving.
Troy PExcellent experience, staff was great helpful and friendly
JUNAID AShame Uhaul doesn't verify email addresses or phone numbers so that little, limp dick customers such as myself are forced to use their own. Credit card I used was probably stolen because who brings shit back not full? Who can pay for 5 dollar gas because I'm a lazy piece of shit? Only positive I can come up with is at least all the border drugs probably got delivered, so thanks for not checking personal info, Uhaul.
Joshua ASuper
Doug SVery good and easy service, customer service was excellent too!
Norberto RCustomer service was great. Thanks!
Thomas JThanks some much everyone was so polite and helpful. Even the one rent the truck to me and did the paperwork
GERALD BThe location in. Millersville is cheaper.
linda fGreat service. Van was nice with rear camera. Excellent experience overall.
TERESA RFriendly and efficient
CLIFFORD Wsuper fast and efficient
JEFFREY BExcellent service!
KAREN HThank you so much for your excellent service
SALWA SThe engine had a very loud tapping / knocking noise.
MICHAEL TEverything was just fine. Thanks
GREGORY CThe truck drove good! The door on the driver size was hard to close unless you use both hands & some muscle. But it was a good drive!
BRENDA MThe interior of the cargo area was clean but the cab looked like it hadnt been cleaned in some time. The cup holders had old dried-up liquid in them and the windshield was filthy. I had to clean it myself so I was better prepared for the journey. The truck functioned fine and I had no problem with it, once I got it going. The attendents at the location were very patient with me in starting the engine. It took far more strength than I expected to turn the key. Maybe all trucks are like that but I am used to a car turning over pretty quickly. The truck was fairly easy to drive and I am short. I was pleased I could pull the seat forward enough to reach the pedals.
Elizabeth WVery friendly and courteous staff and got us in and out really fast
ABDUL ALet your customers know there's no return on weekend is on social media no physical contact so they don't have to be running around like a chicken without head.
MATTHEW JI was so happy to deal with this location. Friendly customer service, the truck was ready to roll, and it was at a gas station, so filling up was an absolute breeze. I appreciated, also, that the size truck I had reserved was the size that was waiting for me. Fortement recommandé!
CYNTHIA MThe customer service was exceptional.
FELICIAPRYOR BThank you again for your services once again and well-be using you again.
JOHN BThe best location I ever rented from. Most definitely will recommend it
VERNON H