Customer Reviews for Quick Mart Convenience
(Concessionnaire U-Haul dans le voisinage)

75 évaluations

50 Lacoste Blvd Unit 115   Brampton, ON L6P2K2

Heures d'ouverture de l'établissement

  • Lun - dim : 10h am à 7h pm
Heures d'ouverture spéciales
  • 6/28/2022 - 8/5/2022: Fermé

Services dans cet établissement :

Pour nous contacter

50 Lacoste Blvd Unit 115
Brampton, ON L6P2K2

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 10h am à 7h pm
Heures d'ouverture spéciales
  • 6/28/2022 - 8/5/2022: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

I took picture Of fuel level with km on it. When i went for pickup then i fueled up for same level but app shows me that its less. And they charge me extre

jujher S. 
Évaluation :
1

better cordination with the location,

Jaimal S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUNO C. 
Évaluation :
1

Only reason i use this location is because it's the closest to me, the truck has a muffler leak and the lady working in the store is very rude

BOBBY G. 
Évaluation :
2

The truck was not clean from the inside, the side mirror glass was broken, the truck exhaust had an issue making a lot of noise

BOBBY G. 
Évaluation :
1

The shopkeeper of U haul service asked me to fill the gas in the U haul truck as it was empty, and told me that the amount will be deducted from the service, i am so naive that i filled the truck with gas of amount 20$. This is fraud. Very bad on u haul services i am going to complain about it. They ask money for gas and charge in the bill also. Very bad.

PRANAV G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

PARMJIT C. 
Évaluation :
1

The lady in the convienvt store was so rude, will never go again.

GURPREET M. 
Évaluation :
3

It was not clean , someone left mask in it , and ketchup pouches, also sigrate waste was there , smelly , no one senitized the truck .

GURMUKH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bhupinder K. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

heather R. 
Évaluation :
1

This is not the first time i use U-haul services my previous experiences were quite good but this time it was such a mess why let me explain. I called the u-haul some lady responded to my call and she collected and write everything wrong Names i understand people make mistakes but phone number after repeating that is hard to digest. Same goes for the email when we say it loud alphabetically. Than i went to location the lady took like more than half an hour for everything and i gave her the credit card she hold it into her hand and taunted me racially by saying does it even work i mean who does that. I was gery disappointed. But all my past experiences were A but this is one star when it comes to representation.

ABHIJEET SINGH N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sushil K. 
Évaluation :
1

We had one bad experience after another. I booked a 10 am pickup & the guy never showed up at Korner Convenience store, we waited over an hour while at the sand time on hold with Uhaul to find me another nearby location to pickup another available truck only to arrive with an older Indian that barely spoke it understood English & a Wifi not working. Waited for another 30 min before she gave us the keys. Then the truck was on almost empty fuel, we wasted almost 2 hours before we can start our move. Our time was wasted & very frustrated & stressful not to be able to drop off out truckloads to donation sites before they closed. I am seeking for a refund or huge discount for this awful ordeal. These 2 convenience stores should not be renting g trucks to people with such awful & lack of customer service skills. Extremely disappointed and would never book with a third party ever again.

GREGORYT S. 
Évaluation :
1

i booked for a 26 feet u-haul and just one day before my booking was changed to a 15 feet equipment, that also arrived at the location 1 hour late than my pick up time. Moreover the customer care executive was pathetic, she didn't pay any heed to my concerns. I would never recommend U-Haul to anyone in my circle.

Sumit G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Harvindar S. 
Évaluation :
1

Customer service was very poor.. lady did not speak English, she had to get another customer to translate from Punjabi to English to me. They added on the Insurance policy which I declined and refused to process my payment or refund for 48 hours. Still waiting on it. I spoke to her supervisor which was even more rude has she refused to answer my questions and she hang up phone on me

Kemmar D. 
Évaluation :
2

Pick up process was very complicated. I have not received a final statement. The email sent to me did not have a final statement.

NINOM P. 
Évaluation :
1

They charged me for someone else truck almost 30-40 dollar more

Inderjit S. 
Évaluation :
2

I waited half an hour for the lady to check me in. The person who was working had to call someone else to do the checkin.

TAJINDER B. 
Évaluation :
5

Provide the uhaul when customers book online time

NONE T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JITENDRA M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jobanpreet S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kwame Y. 
Évaluation :
1

Staff was very unfriendly and acted annoyed. He only mumbled when he spoke. He shouldn't be working in public and needs to learn some manners. Vehicle has check engine light and was leaking fluid.

NIZAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAKAM B. 
Évaluation :
1

The truck that i got had mechanical issues and it was raining on the day of moving. So the water entered inside truck from the roof. I was charged more than $100. I still do not have any reciept of the amount charged. This time my experience was very poor.

IMNINDER S. 
Évaluation :
1

We booked u haul for 10:00 am for 2 hours but the person on the store came 20 minutes late . Person should be punctual next time so that other person cannot suffers.

Harvinder S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tanish J. 
Évaluation :
1

They have looted us for the rates. And you now hard it is, in COVID !!!'nn in these days how we are su

Arpit S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GURINDERSINGH C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IRINA S. 
Évaluation :
5

Garbage in truck forget about sanitizing during COVID it was disgusting.

Mandeep K. 
Évaluation :
1

Don't double book a single truck for multiple customers. Literally messed up my entire plans. I didn't intend on wasting hours of moving time on competing against another client for who deserves the truck more. Insanity.

Sukhdeep S. 
Évaluation :
5

The guy at store is very helpful and good person.

RAVINDER PAL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jagdeep C. 
Évaluation :
4

Customer service was trash

VRINDERSINGH N. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

GURTEJ S. 
Évaluation :
5

Just keep the side mirror clean on driver side and passenger side. Merci 

UMAR M. 
Évaluation :
1

they gave wrong odometer reading, i left the location without checking because i trust uhaul.

arpinder B. 
Évaluation :
1

The whole process was redundant. Uhaul has this fantastic system online to submit documents and answer questions; however, the store did everything a second time. It made no sense. Upon drop off I did the checkout online and then walked in to drop the key off. the lady then asked me what the mileage and fuel was and for a picture. I stated I just submitted all of that information online. She then proceeded to walk me outside and turn the truck on and take a picture for herself. It made zero sense and her communication was very poor. I don't recommend these third party Uhaul centres. Go to a dedicated Uhaul location only.

JOHNPATRICK S. 
Évaluation :
1

I run only 8 km. They charge me $21,05 only 8 km it to much expensive i suggest to all customers don't book U- Haul from this location. Sukhwinder

sukhwinder A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GURIQBAL D. 
Évaluation :
3

I reserved four weeks ago in the city of Toronto because you charge by mileage. I booked elevator, moving crew, reserved parking. Two day before pickup you changed to a different location 30km outside of Toronto to the afternoon. I changed it back online just to find out it was changed again the following day. I called multiple times, was promised a 50$ credit but needed to pickup up one hour later and still outside of Toronto. The truck there had an empty battery and I was sent to Brampton; 55km to Toronto. The truck then did not have the booked dolley equipment. The location was not able to add the 50$ credit. And then I needed to see that for 5l of not enough gas the charge is 40$! I would expect that at least the 50$ will be applied plus the reduction of distance driven to the original booked location

ALEXANDERHELMUT S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Manpreet K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shane C. 
Évaluation :
5

The Dolly I paid for was not in the truck.

ERICADU A. 
Évaluation :
1

Overcharged me

Revin H. 
Évaluation :
5

Truck fan is not working Overcharged for gas even I returned truck back with required fuel.

JASWINDERSINGH R. 
Évaluation :
5

You guys were great!!

Robert H. 
Évaluation :
1

charge the money too much , for 1 hour and 20km he charged me $102

simarjot S. 
Évaluation :
1

No mobile pick up. Had to pick my vehicle a day before and had to arrange parking for it. Thankgod I called them just to confirm my reservation and the lady said you have to come right away to pick the vehicle as they will not be open at 5:30am next day

AMRINDER G. 
Évaluation :
5

Maybe open early for customers

CHARLESKIAMBUTHI K. 
Évaluation :
1

Reservation was for 8:30 pick up. Location was not open. I called Uhaul customer service and they said it doesnt open until 9am, i was prepared to wait , given 4 people took the day off to assist with the move. At 10am, NO one showed up and mobile check in was NOT an option at this location, finally , at 10:12, they showed up. They were NOT apologetic and simply said they had an appointment. I also wanted to add a secondary driver, and she refused. Upon returning the vehicle today, the counter person said they cant do it and the individual who is responsible is away for several hours and they would mail me the contracted, WITHOUT my signature. Absolutely unacceptable ! The worst service ever. The vehicle was disgustingly filthy in side and out. Certainly NOT COVID complaint, let alone under any circumstances acceptable. Disgusting. I will be searching and posting this on social media as much as possible, so that NO OTHER individual needs to deal with waiting almost 2 hours got pick up their reservation ..for a disgusting dirty vehicle or attempt to return it , again, without the individual present. If I could rate this service level below ZERO , i most certainly would.

Katherine G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elham M. 
Évaluation :
5

The only problem was the transmission.It wasn't shifting properly

OWOAHENE A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jobanpreet G. 
Évaluation :
3

was satisfactory. Too much paperwork. A bit of a hassle, have not done as much paperwork since I purchased a house. Too much. Otherwise the guy was nice enough. No complaints

frederick.j M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

preet kamal K. 
Évaluation :
5

I fuel up more then needed not sure if uhaul ll provide credit for that

Arshdeep J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheeraz S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEN G. 
Évaluation :
5

The best location and the best customer service The young lady there was amazing... with very good knowledge and very great customer service.... thanks a lot..... warm Regards....Johnny ????

Habibullah K. 
Évaluation :
5

Awesome service

harjeet S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raminder N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fateh Pratap D. 
Évaluation :
1

This was one of the worst experience for me to book U-Haul services. I booked the Uhaul truck with Melissa mentioning that I need the truck with the ramp and Dolly [bigger - furniture] and she just finalized everything and said when you go pick up the truck you ask them for the dolly, it doesn't need to be booked. Went there on the pickup location, the owner said we don't know anything about the dolly, you just pick the truck and go, they were kind of rude too. Spent approx 45 minutes on call with another lady to see where another truck or dolly is as the 10 feet doesn't come with ramp. While she was checking she said she only found one that requires the drop off within 2 hours. Now, this was not an option for me, so I asked the lady that i will pick the same truck which was booked as i was already late. now, what can go wrong, right? Guess what? Went inside the convenience shop to pick up the same truck that was booked under my name and scheduled for pick up got cancelled. The lady on the phone cancelled my pickup scheduled at 50 Lacoste Blvd and moved to some other place for some reason. Now, I have to again call in and stay on the call and book the truck again. I was scheduled for picking up my appliances at 1 pm but because of all the trouble I departed from there around 2-2:30 pm EST. I have to manually pick the appliances with bare hands and load them into the truck which doesn't have the ramp. Now, as the dolly was not provided I still have the appliances in my garage whereas it should be in the basement and i couldn't move them because i didn't had dolly with me. This was really disappointing. Also, you might want to get the truck checked as the truck was having issues on picking up the gears.

Varinder K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

DEEP RATTAN S. 
Évaluation :
5

They only accept

Deepak K. 
Évaluation :
5

You are already doing great, appreciable customer service . No improvement needed.

Manpreet S. 
Évaluation :
1

Very bad

komaldeep B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

balraj S. 
Évaluation :
1

Do not use this location, took over 45 minutes to get vehicle and upon return another 45 minutes to turn it back in. Employees have no idea at to how to log into the system. Am still attempting to get an overcharge back from them, in the meantime they still show the vehicle as not being returned in the system and have sent me 11 emails with the same copy of the overcharged receipt.

Michael V. 
Non les évaluations ont été soumises pour cet établissement.

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