Pre - ordered furniture pads but unfortunately they were not in the truck at pick -up. The pick - up location ( Rt. 8 Auto Service ) was closed on Saturday and I was unable to reach any UHaul representative at the phone number given to me at the time of my reservation.George S.
Customer Reviews for Rt 8 Auto Service
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Valencia, PA 16059
(Serving Mars Cranberry Seven Fields Valencia Middlesex Saxonburg)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
We reserved a 4'x8' uhaul but was assigned a bigger uhaul days before the trip. Luckily, a 4'x 8' uhaul became available unexpectedly at the last minute. To improve uhaul, I would suggest guaranteeing the uhaul reserved and the location requested.DAVID V.
Le client n'a pas laissé de commentaire.FRANCIS C.
The trailer I wanted to rent was not available at a convenient location. I had to rent at this location but would have strongly preferred a different placeNathaniel B.
Simple and efficient process.Adam A.
Le client n'a pas laissé de commentaire.Bradley S.
Le client n'a pas laissé de commentaire.JOHN H.
I'm not sure why you sent me so far out of my way to get the uhaul truck when I saw other uhaul rental places along the way. Maybe you should have source and destination as part of the moving/rental process.JOSHUA P.
Self service drop off. Make sure you have a good phone.David S.
I talk to the location twice before coming in that evening to pick up my truck through mobile pick up. When I arrived after hours, it said I was unable to pick up my truck. I called into U-Haul and they told me there was nothing they could do since the location had not set this particular truck up for mobile check out. She gave us a reservation credit and assigned us a smaller truck. Coincidentally, a worker happen to show up at 8 o'clock at night and he was happy to help get us the truck we originally rented. The truck was old but it was a queen and we were only going 20 miles. However, once we turned it back in we did not see the credit that was given to us for all of the hassle and waste of time.Christopher L.
There was no air conditioning in the truck cab.THOMAS S.
Le client n'a pas laissé de commentaire.LAWRENCE S.
Le client n'a pas laissé de commentaire.Eric S.
Le client n'a pas laissé de commentaire.ANTHONY S.
Employees were curtious n helpful, nothing wrong with the location itself however it was very inconvenient for me to drive 40 miles to pick up n drop off unit when there is a U-haul location 12 miles from my home. I will explore alternative options in the future for this reasonDALE F.
Le client n'a pas laissé de commentaire.John K.
Total mess with my reservation. Spent over 30 min on the phone as the instructions we were given we for the wrong truck. Helpline tried to fix the situation but was unable to get us into the truck on the lot.Cary F.
Le client n'a pas laissé de commentaire.Cari M.
Nothing. Everything was fineLARRY S.
Uhaul has always been my go to truck and trailer rental but something needs to be done about off hours returns. I returned my truck on a Saturday hours early and then spent the next hour trying to do the electronic return. No mater what I did or what settings I changed the uhaul website would not recognize my gps location. And because of that I couldn't go any further with the return process. I tried calling the Uhaul help desk but after waiting 20 minutes I gave up on that. I'm a retired engineer and I know my way around an Iphone so don't even suggest there was a setting I didn't change. These things will happen but I should have been able to complete the rest of the return process by bypassing the location verification and letting the rental location verify they have the truck when they come in on Monday.BRYAN B.
very friendly service,Mohamad A.
Le client n'a pas laissé de commentaire.STEPHEN W.
Le client n'a pas laissé de commentaire.BLAKE ALAN R.
The app did not work for self-pickup. The truck was ready, but the moving blankets were not in it upon arrival. The person who checked me in was put-off when I asked questions.FREDERICK H.
Everything was quick and easy, I wouldn't change a thing! I'll be sure to use your services again in the future. Merci.AMY P.
Le client n'a pas laissé de commentaire.robert K.
Le client n'a pas laissé de commentaire.STEPHEN W.
U haul's system has over charged me. I am waiting on a resolution call. So far im happy with the location and equipment just waiting for a refund of the overcharge. Hopefully a big company like u haul will correct their error.Ken R.
Le client n'a pas laissé de commentaire.STEPHEN T.
Le client n'a pas laissé de commentaire.MATTHEW D.
Longer pull down strap on the back door.Greg S.
No need for improvement Rt 8 Auto and their group are Extremely Customer Friendly and HelpfulGLENN C.
Exceeded expectations, very good experienceSTEPHEN W.
Le client n'a pas laissé de commentaire.Eugene H.
Le client n'a pas laissé de commentaire.Erica M.
No improvement needed. Dave and his Group are Awesome to do business with !GLENN C.
Le client n'a pas laissé de commentaire.leonard P.
Le client n'a pas laissé de commentaire.Kristopher B.
Le client n'a pas laissé de commentaire.Bob B.
This location was extremely helpful and excellent. The fact that I had to drive past 3 UHAUL facilities to get this carrier was awful. The fact that this facility had what I needed and was helpful made the drive a little more palatable.Robb C.
Le client n'a pas laissé de commentaire.Danny H.
Dave and his Team go above and beyond to help all needs. Awesome TeamGLENN C.
Please include furniture pads when ordered.Maureen C.
Le client n'a pas laissé de commentaire.Ryan U.
Le client n'a pas laissé de commentaire.RAYMOND S.
Le client n'a pas laissé de commentaire.GLENN C.
My pickup was supposed to be in-person at the Cranberry twp location. U-haul contacted me at the last minute and changed my pickup location to an unmanned location. This "stunt" cost me valuable time and added unwelcome stress. Funny, the review is about the location and not U-Haul Corporate. I will not be back.Rolf R.
Great staff! Friendly and informative!John S.
Le client n'a pas laissé de commentaire.Joseph F.
Not a thing. Everything was better than any other service I have had with U-haul in the past. Great service!Kris G.
They went the extra mile to make sure that my travel to Florida would be uneventful. They even greased the trailer door so it would open easily BEFORE I arrived. Great job team!Martin R.
Le client n'a pas laissé de commentaire.Michael R.
I would not necessarily say your trucks are clean, I rented several from u-haul over the years, I don't think I ever had one that was clean. The steering wheel and all the surfaces I'm touching, and especially in these times, is my main concern. Even if it looks okay I always washed these areas. When I did it was plenty dirty. I understand this with these busy facilities and I don't have issue with the pick up location and would use them again and would recommend. Very nice people.Philip T.
Dave was an extremely polite, capable and knowledgeable person. I haul is lucky to have him working for them. Please give him this information as I think we should all be informed when we are doing the right thing. Great guyJon M.