Nothing to improve. It was amazing.
CLAUDIO GURGEL
Customer Reviews for RV Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Easy to drop off
Ivana DeCasanovaI love renting from this location, Gary is always friendly, and the location is very convenient. Highly recommend
Dustin VaughanThe owner is amazing. Great experience
MARITERE BAEZMake sure gas is in the trucks
latarsha kinchenThe experience was very good overall. The truck was ready the attendant was friendly and helpful.
kimberly perryOnly price was to high for one day
Jean DerilusThis local close at 5:30 pm and last Monday 12/18/2023 at 5:00 pm is closed. The truck had to be returned next day.
marta medranovery bad service, I had a very bad time since the manager of the LAKE WALES location, Ms. TINA, made me a bad reservation for the SECOND TIME, you cannot trust this company since in the moments you need it most they fail you to complete the tube I had to call customer service to help me, they changed my reservation to another place and I finally picked up the 26' truck and it ended up with an empty tire that was a nightmare 😱😱😱😱🤦🤦🤦🤦🤦 it wasn't until I was able to talk to him Mr. DAVID from the road assistant department who was finally able to help me was truly the best part of this odyssey of course Mr. The crane took almost 3 hours to change the rubber and this was another nightmare with the crane but well I have many more things to say but at the end of the day this survey is useless because they are not going to do anything to improve I still ended up paying the rent of the truck, be very careful when renting from this company.
Francisco Betancourt TorresNothing. I had excellent experience. I have rented from here many times.
Tony ColemanNo comments
ERNESTO KEY GUEVARAMerci
William SpechtNothing. All great service, all commitments fulfilled, and Gary was very helpful.
John SchultzGreat drop off location!
ROBERT WRIGHTGary is the best!!!
luis pimentelFantastic! Great customer service. Good equipment. What I was expecting to be a nuisance job turned out to be kinda fun. I won't bother looking anywhere else next time.
Paul MoorheadThe gentleman there was very courteous and helpful. He went above and beyond to help me to get my car off the trailer.
Shaun HaughtonLOWER PRICES
Joseph BukeyDropped truck property was unattended!
Robert WrightWas very impressed 👏 with the service thank you 😊
ARTHUR JORDONGreat service all the way around, this location would be my new first choice.
michael watersGreat, easy and pleasant experience!!!!
BRYAN WELLEREverything was great
JOE BUFFONothing I always get great service
Tony ColemanAlways friendly and have rented from them several times. Facility is a little older so it's a smaller than most of the other Uhaul places, so it could use some TLC but always happy with their service.
GAIL MILLERGary Crofts help me a lot, he offered a place to park the truck for a few days inside the coumpond ! Really helpful
Guilherme MachadoPlease don’t receive as a complaint, handle to lift trailer neck was missing, a light was loose and lightning wires were intermittent.
Robert SarverOriginal location. Wasn't open as advertised on there website. The new location was great, friendly and easy to find.
Kevin CanadayVery friendly. Quick drop off.
James McGowaneverything was good
Daniel GonzalezThe truck was full of dog hair and dried up coffee stains in the cup holder.
Cathlene ValdesStaff was awesome
SURUJ PAULVery helpful. Thanks
THOMAS SULLIVANEverything was good. The person was very helpful.
Linda DeckerVERY NICE PERSON....
Michael McgouyrkVery Helpful
JACK FREEMANThe drop off location was supposed to be u-Haul in Leesburg Florida as I requested when booking rental. The drop off location was changed to Groveland Florida. This added 20 minutes to my drive each way. I tried changing the drop off location after it changed and was unable to speak with a U-Haul representative due to a 30 to 40 minute wait time. I will not rent U-Haul in the future. Why have a U-Haul App if the pick up and drop off location is changed to better suit UHaul?
Steven KockosPictures for initial digital check in were out of date truck was covered in paint. At check out the app did not work to allow me to take a picture of the odometer. Overall just stressful.
Peggy WilcoxIt is always a pleasure to rent at the Uhaul dealer.
Hector Vazquezthe man in charge was very kind and willing to help at all costs, I recommend him and his store, thank you very much indeed
hector escalanteI requested to use the trailer until Sunday at 11:30am. I arrived at the location to return the trailer, no one was there and the gate was locked. I wouldn't just leave the trailer because someone could just take it. I called the number listed on google maps and no one answered. I received a call back the next day on Monday when I wasn't in town and then was charged for 5 days of rental when two of those days were not my fault but the fault of the owner who didn't answer the phone. I would not recommend this location.
Christina GriloNothing Garry was very friendly and everything went smoothly.
Tony ColemanHave them send and email if you left something in truck
ivonne mesaThe address provided is not correct and shows on the wrong side of the street. Location has limited parking with lots of restrictions
Catherine BanksGreat service
Carlos Sullivaneverything went well
robert travisSite uses an uncovered walk up window for transactions, may be uncomfortable for customers in inclement weather
Anthony Bianca