Le client n'a pas laissé de commentaire.
Jack Lively
Customer Reviews for Rahimi Automotive Group
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Extremely helpful and kind.
Justin Schandhis bathroom was filthy !! and he was a jackass !!
alax sklepicBest U-Haul renter in Town!! Plenty of equipment and excellent customer Service.
Arthur ChavezJRAn amazing place definitely would recommend
Candace Moore McCrawTeach the 4th Ave Manger how to tell the truth and not to be deceitful. The Frontage Rd people were a delete to work with.
Betty SchwendemanThe trailer had new tires, what a relief. One (two) less worries on a long trip
KEVIN RALPH CLADERNothing. Service was excellent.
JOSEPH FLETCHERIls ont été rapides et efficaces.
Jacqueline ClarkWe have been to many U-Haul places and this is the worst experience we have ever had. He was rude during the paperwork phase, he did not offer to hook the trailer up (just gave us the keys) and if we were not in a bind or had we known the other U-Haul spot on Fortuna down the street was there and had what we needed, we would have walked out. Equipment was fine, service was terrible.
Bernie PeneraWas not helpful. Did not tell me that I could pay extra to load my car. The truck was dirty inside and out.
Patti SmallThe tow dolly had a light issue, however when I asked the rep to do a light check he said they all worked. The vehicle was disgusting and I personally cleaned all the WI dogs before I left so I could actually see out of them.
Anya SansomJust keep smiling 😃 😊
randy jankordStaff were very friendly and helpful. May not be a big Uhaul center but they made the process easy
Bob ShannonThe site location was a terrible experience. When I turned in this equipment, the general manager of the site location told me he checked in the equipment. He did not check the equipment in the U-Haul system until three days later. The system showed my account as a late turn in as a result. If I wasn't so diligent about checking my account and call the U-Haul traffic office for the Northern AZ sector, I would have likely incurred late fees as a result of the general manager's inability to check in this equipment, which was turned in on time.
Joseph CerretaFIRE VICTOR PLEASE he is your worst employee or take him to get mental help his always angry.
Brenda GomezFast and efficient.
Christopher AverettI have used this dealer twice and it has been great both times.
rodney pauleyThe individual that I rented the truck from was unprofessional and rude. During the checkout process the transaction was being denied due to a fraud alert. He was annoyed that it was taking so long to complete the verification process. He stated that he "didn't have time to waste 30 minutes renting a U-Haul to a customer." It was more like 10 minutes. I explained to him that I was a paying customer, for which he responded that he doesn't even make any money renting U-Haul equipment. The dolly equipped was in poor shape and he stated that his inventory was "always wrong in the system." I would never recommend this place for a U-Haul rental and even considered filing a formal complaint with U-Haul. This location is bad for your business, because they are unprofessional, rude and don't see their part in the U-Haul equipment process as lucrative enough for their business, which is apparently used cars.
Craig SissonIndividual that I talked to seemed to have a chip on his shoulder and acted as if these trailers were his personal property
Barbara conradHave a way to put the trailer on the premises while it's closed.
Andrew PetersonU-haul did every think right
ROGER FREEMANNot personable
AL ELICargo area of the truck had not been swept out. It had sand a debris.
Paul GroverVERY GOOD!
David DaggettThe gentlemen at Rahimi Auto Group were outstanding. They went above and beyond to ensure that my rental experience was maintained even though there were issues with U-Haul Corporate. Again outstanding support from that Uhual site.
Frank ScalzoThe gentlemen helping me check out/in had a fantastic attitude. Would look to this location again when I need a truck.
Derek RobertsI found they went an extra mile to help thanks
keith planidinI appreciate Art and the way he does business. Always a pleasure, wouldn't want to use anyone else.
Brad PeyreeHelp the customer hook and unhook the trailer. Explain that the contract is the same price for a few hours as it is for a day, so write the contract for a day.
Paul BrierleyI have rented trailers from UHaul for several decades at dozens of locations in several states. I have NEVER experienced a location that did not hook up my trailer for me. According to the site representative, that customer service is not an option at this site. I guess I'll be renting else where.. Some place that caa aaa res about me and my vehicle safety!
Alan KunzWindshield all dirty freeway grime and mosquitoes They din't hook up the transporter I did it myself also the equipment was not available and was force to rent a even bigger truck which I didn't need it and on top of that made a unit reservation and got charged for $123. Dllrs even do they said free month ""over promised and underdeliver"""even do they have plenty units available
MIGUEL OLVERALocation charged me 100 over what I was quoted online. No inspection of trailer. One tire was extremely bald and looked very dangerous. Trailer was very old and in overall poor condition. Felt unsafe to trailer cross country.
michael leczelThe person that did my paper work didn't offer any help or even went through what I was getting just said "trailer is out on the back" and just gave me my paper work and continued to watch their "YouTube" videos. Poor service
Chayan GonzalezI would never deal with this location again. The manager was polite and friendly at first when offering to book the Trailer. However when we came to pick up the trailer he had no time whatsoever to offer us assistance.
Laurie MilstedThis site schedules pick up and drop off times that fall outside business hours, but locks the property gate and office preventing business from being conducted. I've rented Uhaul equipment from at least four other sites and have never had this issue. The only remedy for customers who value their time and money is to avoid this location and do business elsewhere.
Edward GilliganLocation didn't have 2 wheel dolly, rear door left open, so box was dirty. Didn't read gas guage correctly, provided no help to find a dolly or fix incorrect information.
Eric GramsThe equipment was dirty and there were very limited accessories. The lone person there was great and very pleasant. The trailer, while dirty, had great tires, the perfect door configuration, and was in good shape. I went to the original U-Haul location on Foothills Blvd. and they were unpleasant and not helpful. I was concerned that my motorcycle wouldn't fit and wanted to measure the door opening. They told me that they didn't have any 6x12 trailers and my reservation would likely go to the Fortuna location. I went to that location and they had 3-4 trailers, but two had bias ply tires and roll-up doors that would not clear my motorcycle's windscreen. I asked the attendant if he knew which trailer I would get and he said it is totally random. I said I was going 1400 miles through the Idaho mountains and would encounter snow and needed a trailer with good tires and the barn door configuration. He said it was the luck of the draw and I had no choice. The reservation came through the day before my rental and gave a third location. I went there and there was only one 6x12 trailer available. It was dirty, but had great tires and the barn door configuration. Perfect! No issues the entire 1400 mile trip and I washed the trailer before returning so the next customer didn't have to get a dirty trailer like me.
Travis TonnDealer was very helpful
denny langerThe Young gentleman was excellent help and very kind. Earl
Earl GroatWhen I dropped off the trailer the person in the office was helping someone else and told me to just drop the trailer around back. I could not find an empty space, so I just unhooked (without any help) in front of other trailers.
GLENN LAWS1) pick up location did not open on time; moving help, truck weigh ins, and home inspections are often within a tight window. 2) not all moving accessories ordered were in stock at the pick up location. I had to go to another location to pick up the moving pads I had ordered online.
Ignacio GonzalesThe gentleman that helped me was very helpful and polite.
ROBERT HARTERVery Clean Equipment
Cliff BeattyEasy and fast online check in!
Mark LewisBoth staff on both locations were wonderful with the service.
Jaime MartinezI called Traffic to verify my reservation on 9/11/21. They did. Said a 5x8 was coming in on 9/12, and I could rent it on the 9/13 as scheduled. The promised contact by Traffic by 6:00pm on 9/12 never occurred. And when I showed up to rent my reserved trailer there wasn't one available. The 5x8 I was counting on wasn't due until a "day and a half later"! So, luckily, the was a 4x8 available - and I settled for it. So, please, call whenever you promise that you will, and, ideally, have some kind of back up plan for those times when trailers come in latter than when you have promised them to others. At minimum, a call - so that other plans can possibly be made.
WILBUR JONES