Customer Reviews for Rainbow Storage
(U-Haul Neighborhood Dealer)

45 évaluations

767 E 7th St   Lexington, KY 40505

(859) 559-4300

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 9 h a.m. à 1 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(859) 559-4300

767 E 7th St
Lexington, KY 40505

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 9 h a.m. à 1 h p.m.
  • Sun: Closed
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew M 
Évaluation :
3

It was stressful since I’d never completed the self-checkout but the phone representative was very helpful

Richard M 
Évaluation :
1

Never again will we rent from UHaul

Jeanna M 
Évaluation :
3

They charged me for gas, and I had it where it should have been, didn't know until I left the place but I have pictures and everything from where the gas hand was and from where I dropped it off at

VIDA R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lesley R 
Évaluation :
4

the drop-off location is in an industrial area so hard to say, clean yes, inviting no. they were very helpful in allowing me to drop off after hours by providing the access code so the convenience was super good. The not applicable box on your survey is inoperable :)

Michael M 
Évaluation :
5

This location provided the best service and was so helpful in everything. Great!!!

Linda L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lydia c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felicia W 
Évaluation :
5

Rental was easy and I received a courtesy call from the pickup location to verify everything and he gave me some helpful information. I really appreciated that.

Marcel K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

micheal b 
Évaluation :
5

Continue the great service!!!

Barry B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason H 
Évaluation :
5

Fast and friendly I was in and out in probably 5 minutes. My rental was clean and he already had it pulled to the office for me.

Kristy B 
Évaluation :
5

Anthony was very helpful.

Areletta S 
Évaluation :
2

I wouldn’t recommend any uhaul to anyone after this experience or any other experience I’ve had in the past.

Clayton S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anna F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mamadi K 
Évaluation :
5

I love the fact that the representative called me to reassure me of the drop off procedures.

Jayme H 
Évaluation :
1

No staffers. Locked behind barbed wire fence. No clear drop off instructions.

Jeff R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEMAKA H 
Évaluation :
5

Very quick and accommodating

Kevin K 
Évaluation :
5

Great customer service and explained the process well so that I knew everything I needed to know

Dom T 
Évaluation :
1

Gave me the option to drop off after hours (on the app) but it wasn't permitted at that location. I was on the phone with customer service for over an hour on what to do. Had to talk to multiple people because the first 2 told me they couldn't help me. Very frustrating, they charged me multiple different times, then afterwards I'm being charged for gas just like last time. The location proceeded to call me the next morning and make sure I knew I slowed down their entire day because I "parked the vehicle in front of their main gate" which is what customer service told me to do- and I had no other option to do anything else.

Taylor V 
Évaluation :
3

Aucun

William W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATOYA L 
Évaluation :
5

s/o

Virglyn H 
Évaluation :
3

the gas tank was empty and the two 12 v power supplies not working, they also over charged on gas and miles i did not make. Over all poor quality service

emilio e 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADNAN S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon N 
Évaluation :
5

He runs an efficient, professional shop. Thank you,

CRAIG C 
Évaluation :
5

I reserved a 24/7 truck share and the manager called me before I arrived to pick my truck up and informed me they closed at 1pm on Saturday's and explained the check in process so that I had no confusion when I got there if he wouldn't have went out of his way to do that it would have been difficult for me! Thank you I'm not tech savvy and that helped a lot!

Makiesha S 
Évaluation :
5

I always use this location to get a u-haul, the Manager there is awesome!! I run a business so I use the moving trucks pretty regularly and they always have me set up with blankets and a dolly and ready to go before I get there! Merci.

FRED C 
Évaluation :
5

The manager was very helpful! And explained how the process worked very thoroughly!!! I will definitely be going back!

Robert Q 
Évaluation :
3

No one to be found on a Saturday at 2:30PM - just leave the truck parked and drop the keys..

Gary H 
Évaluation :
1

Drop off location was late in opening. I had to wait 10 minutes before anyone showed up past the posted opening. No apologies for running late. In the meantime, I was speaking with U Haul as you tried to help we

James G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve B 
Évaluation :
3

Looked like a junkyard. Was not sure I had the correct place had GPS not led me there.

Greg S 
Évaluation :
5

Have extra doilies.

Ronda A 
Évaluation :
1

The staff was confused about receiving a uhaul, apparently they only rent. She was very nasty. Even though we were next in line we were told to wait bc she had real customers to wait on.

Daniel D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK H 
Non les évaluations ont été soumises pour cet établissement.

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