Customer Reviews for Ralphs Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ralphs Mini Storage

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Alex H.
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Blanket coverings were reserved but not avail.

Johnna C.
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Very nice lady that works there.

John B.
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Customer did not leave a comment.

Randy A.
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Customer did not leave a comment.

Gil P.
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had to hook my own car dolly never again at that location

Sarita M.
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Please put pets away. Be mindful that some people are allergic/afraid of animals.

Joe B.
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Nothing it was all good!

kossi V.
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The lady at this location was nice and ready to help.

charles W.
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Customer did not leave a comment.

Cynthia C.
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Customer did not leave a comment.

Krisit S.
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I don’t know about the people but the space was easy to get into and out of and easy to find.

Tracy T.
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Excellent customer service

Gary Michael H.
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Customer did not leave a comment.

debbie C.
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Call me, please

Creshanda H.
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Don’t change reservations online I had to go to three different locations for my reservation that I placed earlier in the week!! Which put me behind 2 hours

Jimmy R.
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It was all great

William G.
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Customer did not leave a comment.

Shon N.
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Customer did not leave a comment.

Matthew S.
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Customer did not leave a comment.

DAVID P.
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Donna was very helpful and knowledgeable and caring and friendly I’m sure she is a valuable asset to the company . Ralph was very friendly and helpful also

David H.
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Customer did not leave a comment.

boug T.
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Customer did not leave a comment.

Joe H.
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Needs knowledgeable help. Promised things that Uhaul did not expect. Could have been a disaster, however much discussion with uhaul it was straightened out. Among problems was days to use, fuel in tank at beginning and end, inzursnce, , returned some equipment a day early, no credit for, and several other things, almost a complete burst.

melina L.
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Fred is a great guy. Love to deal with him again if needed.

Kelli F.
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Customer did not leave a comment.

Rickey W.
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Customer did not leave a comment.

Christie J.
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Was returned by another driver

Darryl F.
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Customer did not leave a comment.

DEBORAH H.
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tge older fellow was really sarcastic wouldnt use this location again

John W.
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Customer did not leave a comment.

douglas S.
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Rainbow city needs street signs! If I had not gotten very good instructions on how to get to Ralphs, I might still be driving around looking for it.

Keith G.
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Customer did not leave a comment.

NIGEL P.
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Customer did not leave a comment.

Steven C.
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Contract # 29787415 I made a reservation one month in advance for a pick up location in my home town. When I receive the email pick up information it was for a location 35 miles away. That added over 1 1/2 hours to my move that I didn't have. When I went to drop off the truck I delivered to the address I requested over a month before only to be told I had to take it to another location 20 miles away and in the hood. The truck was ok but the U Haul service and reservations was very poor to say the least. I would expect with a months notice you would have had a truck ready for me in my home location and honored my drop off location which was only1.8 miles from where we moved. I think we shall try budget or Ryder next time we need a truck.

Timothy F.
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Ralph was easy to work with.

John W.
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This franchise needs to be pulled from U-Haul's list of satellite locations.

Rae Jean N.
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Customer did not leave a comment.

ken B.
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I made reservations for a car carrier to haul a Mazda Miata. The pickup location was not convenient compared to the reservation location. The equipment they wanted to give me was more suitable for moving a Humvee than my little car. The right turn signal did not work so they gave a smaller unit more suitable for my needs. It performed excellently and was easy to use and tow. When I arrived at 4:00 PM they were closed so I parked the trailer by the other unit and left. Later in the evening I received my return receipt by E-mail which was very convenient and I did not have to wait to return my unit. Other than the oversize unit originaly offered, everything as great.

MATT B.
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Customer did not leave a comment.

ken B.
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Equipment worked as needed, trouble free, price was good.

John W.
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Customer did not leave a comment.

ABBEY K.
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Customer did not leave a comment.

RHONDA V.
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Customer did not leave a comment.

TIMOTHY P.
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Ralph was a pleasure to deal with. He was very kind and considerate. While in rainbow city Alabama if I need a U-Haul truck or trailer I will rent it from Ralph!

DAVID F.
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Customer did not leave a comment.

Jeffrey C.
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Attendant was very efficient, attentive, and helpfull

KEVIN J.
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The office was really nasty but the service was ok. The uhaul is in poor shape it cut off while I was driving.

SAMUEL W.
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Customer did not leave a comment.

Edward W.
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The gentleman who served me was very courteous and I appreciated the fact that he didn't charge me for the one furniture pad that I was short (I should have counted how many I was given when I picked up the truck!)

ANTONIO P.
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Customer did not leave a comment.

melanie M.
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Ralph was very friendly and helpful with this on pulling out, turning. Insurance coverage, etc. Also like dogs. Brought in my golden. Oh he called to confirm which is valuable especially when moving.

DEBBIE H.
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Customer did not leave a comment.

Joe A.
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Customer did not leave a comment.

ROBERT J.
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Customer did not leave a comment.

TYRONE M.
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Drop box was easily located in front of building. I was a little unsure where the best place to park was

Racienda H.
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Customer did not leave a comment.

michael H.
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Customer did not leave a comment.

SCOTT F.
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Customer did not leave a comment.

Gary C.
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Customer did not leave a comment.

KELLY M.
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Customer did not leave a comment.

JAMES O.
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Customer did not leave a comment.

CHRISTOPHER R.
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Things could be more organized

JOSEPH J.
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will never go here again the place stunk of cat crap and the man running the place messed up my order then charged me for a dolly i didnt get and gave me the worst driving truck that i thought i was going to die in many times!!!

william E.
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Customer did not leave a comment.

STEVE S.
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Customer did not leave a comment.

SYLVIA D.
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Customer did not leave a comment.

BARRY M.
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Customer did not leave a comment.

TODD STEVEM S.
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Customer did not leave a comment.

CHAUN P.
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Customer did not leave a comment.

LAURIE S.
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Customer did not leave a comment.

VERNON D.
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Customer did not leave a comment.

MYRON A.
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Customer did not leave a comment.

SCOTT H.
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This place is a dump. I would never go back there. AND I got charged extra mileage. To the tune of $26.

EDWARD Y.
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Customer did not leave a comment.

JAMES L.
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Customer did not leave a comment.

CARL H.
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Customer did not leave a comment.

MINDY H.
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Customer did not leave a comment.

Monte W.
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Customer did not leave a comment.

CAROLYN H.
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He couldn't get me the size truck i wanted. I requested a 17 foot and he got 2 26-foot trucks in. I ended up with a very poorly maintained 26 foot truck which was way more space than i needed. But he was nice.

WAYNE C.
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Location has storage units on -site

Wayne C.
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very accomodating and provided me with storage rental that I needed.

MATT G.
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The location was dirty and not organized. The trailer was given to me dirty (a layer of pollen covered the trailer floor). The wire harness on the trailer had a break in it and it had to be replaced prior to rental. That's not a major issue, however, it does speak to the locations desire to precheck equipment prior to rental. Blankets were given to me unbagged and some were unfolded. Overall, it took almost an hour to rent the trailer. In addition, I was charged insurance on the trailer after I declined twice. This location was dirty, unorganized, and overall, not very inviting. I would not rent from this location again.

Louie W.
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Customer did not leave a comment.

WAYNE C.
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Customer did not leave a comment.

WAYNE C.
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Dropped off after hours. Quickly sent my receipt. Good Job

GUY Y.
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Customer did not leave a comment.

Fay H.
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Customer did not leave a comment.

WILLIAM H.
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Ralph was courteous and provided the correct paperwork after I waited some time for him to figure out how to work his computer. But wakling into the office was like an episode of "Hoarders" on TV. I was afraid one of the stacks of boxes would fall on me and I would never be found again.

Brian M.
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Customer did not leave a comment.

DEBRAH B.
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Customer did not leave a comment.

DAVID H.
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Customer did not leave a comment.

JOSEPH A.
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Customer did not leave a comment.

LLOYD W.
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Keep up the good work!

TONY R.
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u haul could not have been more helpfull

JEROME O.
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Place was closed when we dropped off the truck.

CINDI I.
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Customer did not leave a comment.

DEBBIE B.
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Customer did not leave a comment.

THOMAS S.
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Customer did not leave a comment.

KATHERINE W.
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Customer did not leave a comment.

John M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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