Wonderful experience
XOCHITHL FRANKMAN
Customer Reviews for Raven Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very helpful and accommodating.
ROBERT NARDONINice kind people. Great experience.
Robin BashamMerci
Melanie PalmerWe were treated very good. They kept us up to date on what was going on with our rental. They even called around to help us find what we were looking for. Very nice people.
Steve MaininiFriendly and helpful service. Thank you!
Shannon NewsbangerAll good.
Steve MaininiVery helpful and kind staff. Knew just what they were doing and were prompt.
Luann SparksKeep doing what you do!!!
Michaeil PedersenI dropped it off back in Montpelier, not Preston.
Russel StewartThe folks were friendly, and most importantly they were very helpful.
Stuart BedkeVery good service and this person just had a death in his family.
shauna pesterPut jacks on the trailers so my bad back doesn't have to lift them up
RICHARD MORRISSLocation was closed no assistance available.
Tom BoylesVery professional and kind people
Raphael arnsworthAll went well
Darrell KingTruck was old and slow, but made the trip ok. Power steering squealed and park brake warning activated as we pulled into our new place. Both were explained to us by Raven, but the only option was smaller truck 70 miles away, so we risked it and it worked ok. Roads were very snowy and icy, so speeds were about 50 mph. The truck really vibrated at over 60 anyway.-
Royal Waddoupseasy drop off. All went well
Kevin HardingAgent set me up to return the trailer to a U-Haul location that was still under construction with nobody there to help me, so I had to go to another place. That place did not know how to accept the type of trailer I had. I got an email giving me a receipt for a payment of $0.00. But my bank says I had a charge from U-Haul.
Paul RothExcellent from the greeting to departure. Nice, family ran location.
Kim HodgesThe customer service skills were excellent thank you
STEVEN LEWISVery friendly and personable.
Ravi KandaLower your prices l, thanks to gas prices it now costs the consumer twice as much to rent the truck...
Paul OrmeThe service by most reps except Ace and Jerry and his regional manager Travis B was honestly terrible and not very professional. If you'd like more detailed information please advise.
CAMILLE KINGEasy to find and used the online method to drop off the trailer.
Andrew RoyThe called to confirm and to follow up, always with polite and friendly demeanor.
Joshua ScottVery nice knowledgeable people, good equipment, good service, good prices. Very satisfied thank you
Scott HeerExcellent service à la clientèle
Marvin MillerThe equipment I desired was not available, but U-Haul substituted the larger option at the same rate as the item I requested. Local staff were very helpful and friendly.
DAVID HANRIONAll was perfect...Carol was very helpful...she went over and above to help us. We will for sure rent from them again in the future. thank you!!
Frank BraatzThe man who helped me provided excellent service.
CHRYSTAL GAYLE HALLAMDrop off was great. Very helpful agent that went extra mile to be helpful checking in the truck. Merci.
Jake HirschiKeep it up.
GREGORY NORTONEasy location to find and super helpful, friendly staff.
Douglas MillerJohn and Carol were both very pleasant and helpful, excellent experience.
JEREMY PETERSONI needed a trailer to haul a car on and went to Raven Mini Storage. From start to finish it was a great experience. The owners were courteous and professional. I would recommend this place without question.
MATTHEW FOSTERBeen to a few Uhaul over the last few years and this is the best one by far!!
MATTHEW HUGHESLights weren't hooked up. Asked specifically before I left. Didn't verify. Only noticed at drop off location.
Chris MccaffreyNothing, Carol was phenomenal. I had a donestic situation and it was a quick rental but they were all so very friendly and understanding.
DENYSE HOLBERTThis was a very good experience.The staff were very friendly and very professional.
THOMAS DUNVILLEThe man there helped me load my car and get safety chains through small snow-packed areas on the undercarriage.
Robert GambleI called a month or so in advance to make arrangements for Uhaul's largest 26 foot truck with Two Guys and a Truck in North Logan, with whom I've successfully dealt. Ultimately, the only shortcoming was having to drive 30 minutes away to pick up my truck, when it seems someone could have gone the day before and transported the truck to the North Logan location and saved me the inconvenience of having to do so myself. Truck and all equipment was brand new and an exceptional rental. The representatives in Preston were very accommodating, helpful and kind with which to work. Very good experience.
Stephen TozierExcellent
Brittny JaklJon at Raven storage in Preston ID was great to work with. When the truck I rented turned out having a damaged tire, he drove to another Uhaul location to get another truck.
Joseph Smith