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The vehicle was filthy!! There were chewed sunflower seeds in the cup holder, dog hair throughout the seats, a piece of clothing behind the drivers seat, smelled like feces. It was so disgusting!
Very kind staff
Thanks Raymond and Alec, they are the best!
The truck was not cleaned properly at the first place and the brakes of the U-Haul is terrible!!!!
Truck was fine but it lacked the furniture trolley and 2 dozen moving pads I reserved. Online pickup was an ordeal will never do that again.
Everything was a smoothe friendly service for the move to fl. Thank you, Gary
Always having great customer service thanks guys for your service
Always have great customer service that's why I always go back. Thank you for your service
Nothing ALWAYS have great friendly service ðŸ‘
Nothing always great customer service
Not a thing
Alex at Raymonds Car Care is always willing to work with you. They run on a great shop!
Nice friendly staff
Nothing always have great service here
The check engine light came on after 20 miles and stayed on. The low tire indicator came on intermittently.
Very good service. Very nice and easy customer service. Would recommend highly.
The location was good. The process to return the truck was a disaster.
Always have great service there , thank you
First rate dealers
Really liked that he personally checked the fluid levels and made sure the equipment was in good shape
Alec was courteous, professional and efficient. The rental trailer fit my needs perfectly, at a fair price. A good experience all around!
The manger or owner was quite courteous and made the rental experience very easy. He had checked to ensure the truck was in tip top shape and he went over everything I may need to do to make my experience the best.
Dropped off overnight. Had a great experience because I didn't have to interact with anyone.
Pleasant representative Very attentative
Not tack on a 25.00 "cleaning fee" for a vehicle returned clean- will never rent from this location again if charge not removed
The location and team members assisting me were absolutely outstanding. Unfortunately when I reserved the truck I paid for a few boxes/supplies and they didn't carry them so I was charged for products I never received.
This location was excellent for helping me with my rental! The staff was extremely friendly, helpful, and offered suggestions to add to my rental. I would definitely recommend this location to a friend as well as rent from them again.
Ash tray full of cigarette butts, three empty beer bottles under the driver and passenger seats
The phone ordering was slow and frustrating. Could not contact anyone via service number and the live chat was just downright terrible. Nothing accomplished through it. Never would recommend phone ordering. Just going yo go to a Uhaul site in the future. That way it won't cost me valuable time during the move instead of what they say would save time. Very frustrated with it.
This was my second truck rental from Raymond's Care Care, and both times everything has been great. The truck has been ready to go, and I've been in and out in just a couple minutes. Would definitely recommend them!
Everything was great. Excellent experience!
Keep giving the same service
I wish there was more explanation on how to use the equipment in truck. I understand everything is labeled, but a demonstration and explanation would have been helpful.
Not overcharge for cleaning...The Uhaul was swept out before being returned and I still got a clean-out fee. RIP OFF!!!
Alec was great to work with.
Al is the man. Super helpful.
Equipment was not clean, both the cab had stuff in the cup holders and it smelled, and the back had dust, dirt, and debris left from previous customer. There were blankets in there from previous customer, just thrown in, not placed back in zipper pouch, and some were wet and not usable for our antique furniture.
Very friendly and accommodating.
Everything was smooth and handled well. Experience was excellent.
Not sure if it was their concern at this location but the U-Haul truck had a major roof leak above the driver side. The snow sat on top of the roof and caused the driver side to leak all of the melted snow once the truck was in use.
Great friendly service and the van was wonderful
The rental agent, Alec, was professional and friendly .
Thank you, this is my first major move and everyone at this location were incredibly friendly and professional. I will recommend this location to others.
They were very nice and it was quick and easy.
Excellent rental experience. Thank you very much!
They were extremely accomodating and friendly. I would recommend them to anyone looking for rentals or car service. I have used their services for years and will continue in the future.
Ray's could probably use more equipment. 26's, 15', trailers, all of it. My only problem with Ray's is that it seems he doesn't have enough equipment and I sometimes have to look out of town for equipment.
Convenient, friendly. Would go here again without hesitation and I probably will.
LOVE the new van style - so much room!
Awesome as usual
Went smoothly, truck ran well, thank you
Great service
Excellent service. Very pleased, will definitely go to this location in future
Very nice staff. Friendly and responsive.
The reservations were for a 15 foot truck and made well in advance. When we arrived, there were no 15 foot trucks available and the desk staff had to call around to find a larger one for the same price. This should have been done before we got there. The desk clerk (a woman whose name I don't know) at 7803 Brewerton Road, drove my dad to the pickup location of the truck she found and led him back to our home as he was unfamiliar with Syracuse. That was much appreciated.
