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Mark S.
Customer Reviews for Raymond's Car Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Can't think of a thing
VINCENTLAVERNE J.Great service and help!! Thanks for everything. Also I'd like to mention that Alec helped me out big time along with customer service employees such as Ms Rictor. Storage was great as well and everything was very smooth with Mr Sergent.
Ryan J.This place was fantastic, with an excellent vehicle and excellent people to work with.
Kathleen G.We picked up from Raymond's because the location we were scheduled to pick up from neglected to put the key in the lock box and wouldn't open for 2 hours. We even went to the location the day before to make sure they had everything they needed from us. Raymond's didn't have a dolly and furniture pads ( not their fault because they weren't our original reservation spot) so had to go to another location for those. Didn't end up using the pads because truck was packed by the time I was able to get them there. We ended up paying for additional miles as well because we had to switch locations. I have used UHaul before and been very happy. This time…not happy. It was a frustrating experience.
Kathy P.Quick, efficient check-in and check-out
Ken K.Clean and easy. First time using uhaul amd I was surprised at how easy it was.
Daniel H.Somehow uhaul canceled my reservation, the was a damaged duel lid that wasnt spoken of and the truck wouldn't start, needed to be jumped and there for wasnt checked before hand
William C.Great job again and again ! Have had issues with other uhaul pick ups but never an issue with Raymond's Car Care !
Joseph L.Very friendly and excellent customer service! Merci.
Kimberly O.Absolutely the best place to rent uhauls and get work done on your cars !
Joseph L.Reymonds car care is the best ! Always friendly, always clean ! Super uhaul vendors!
Joseph L.Raymond's Car Care was extremely helpful, friendly, and supportive! I am totally impressed with their customer service!
Scott V.Truck was missing knob to control headlights and the keyhole on the driver's side door.
LYDIAROSE G.The way you can improve would be if you rent equipment from the location that is the closest then don't tell me I have to drive 20mins out of my way to get it. Have someone bring it to the location that you were supposed to pick it up from.
JAMES P.I would definitely recommend renting a U-haul from Raymond's Car Care. Not only did he provide EXCELLENT customer service but we were also very pleased with condition and smell of the truck. It was pristine. Will continue to do business with this location and will be sure to refer others.
RODNEY S.Always a class act at Raymons car care! Staff is always willing to go the extra mile to make sure we're happy!
Joe L.Always great service at Raymons car care! Very friendly
JOSEPH L.Nothing , they are wonderful guys great customer service always friendly , polite , happy and appreciate the excellent service they give us....
MICHELEL L.Everyone there was helpful and professional. This is the third time I've rented from them and each time has been a pleasure.
MARGARET W.The vehicle was filthy!! There were chewed sunflower seeds in the cup holder, dog hair throughout the seats, a piece of clothing behind the drivers seat, smelled like feces. It was so disgusting!
JOSEPH Z.Very kind staff
Jazmin M.Thanks Raymond and Alec, they are the best!
David O.The truck was not cleaned properly at the first place and the brakes of the U-Haul is terrible!!!!
Pavan Kumar T.Truck was fine but it lacked the furniture trolley and 2 dozen moving pads I reserved. Online pickup was an ordeal will never do that again.
Valerie C.Everything was a smoothe friendly service for the move to fl. Thank you, Gary
GARY B.Always having great customer service thanks guys for your service
MICHELE L.Always have great customer service that's why I always go back. Thank you for your service
MICHELE L.Nothing ALWAYS have great friendly service 👍
Michele L.Nothing always great customer service
MICHELE L.Not a thing
Henry L.Alex at Raymonds Car Care is always willing to work with you. They run on a great shop!
JOSEPH N.Nice friendly staff
FRANK G.Nothing always have great service here
MICHELE L.The check engine light came on after 20 miles and stayed on. The low tire indicator came on intermittently.
Amy B.Very good service. Very nice and easy customer service. Would recommend highly.
Michael C.The location was good. The process to return the truck was a disaster.
Derek J.Always have great service there , thank you
Michele L.First rate dealers
Michele L.Really liked that he personally checked the fluid levels and made sure the equipment was in good shape
Jeff B.Alec was courteous, professional and efficient. The rental trailer fit my needs perfectly, at a fair price. A good experience all around!
Joseph T.The manger or owner was quite courteous and made the rental experience very easy. He had checked to ensure the truck was in tip top shape and he went over everything I may need to do to make my experience the best.
Thomas K.Dropped off overnight. Had a great experience because I didn't have to interact with anyone.
Mike C.Pleasant representative Very attentative
deosia D.Not tack on a 25 "cleaning fee" for a vehicle returned clean- will never rent from this location again if charge not removed
Julie J.The location and team members assisting me were absolutely outstanding. Unfortunately when I reserved the truck I paid for a few boxes/supplies and they didn't carry them so I was charged for products I never received.
Aislinn T.This location was excellent for helping me with my rental! The staff was extremely friendly, helpful, and offered suggestions to add to my rental. I would definitely recommend this location to a friend as well as rent from them again.
Ryan M.Ash tray full of cigarette butts, three empty beer bottles under the driver and passenger seats
Adam K.The phone ordering was slow and frustrating. Could not contact anyone via service number and the live chat was just downright terrible. Nothing accomplished through it. Never would recommend phone ordering. Just going yo go to a Uhaul site in the future. That way it won't cost me valuable time during the move instead of what they say would save time. Very frustrated with it.
Jody P.This was my second truck rental from Raymond's Care Care, and both times everything has been great. The truck has been ready to go, and I've been in and out in just a couple minutes. Would definitely recommend them!
Matthew B.Everything was great. Excellent experience!
Matthew B.Keep giving the same service
MICHAEL V.I wish there was more explanation on how to use the equipment in truck. I understand everything is labeled, but a demonstration and explanation would have been helpful.
Patty H.Not overcharge for cleaning...The Uhaul was swept out before being returned and I still got a clean-out fee. RIP OFF!!!
Casey L.