I went to pick up my truck from the original location I reserved it for and there was no key left for me. After calling the 1800 number they gave me a different truck. It was boxed in my trailers that I had to move by hand dragging them and parking in different locations. Then I was unable to retrieve the key. They sent me to this location where I finally got a truck. The whole ordeal cost me extra kms charge, I lost 45 mins of move time with my movers, and it took me an hour and a half to get my truck. Awful experience
Shelly C
Customer Reviews for Red Food Snacks
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service
cluney mVery curtious , and helpful . Highly recommend this location .
Maria DWish I knew I was paying extra at the end of my trip.
Irene FThe gentleman working there did his best but the truck I had been assigned was not road-worthy to leave town, let alone the province. After having my pick up location moved here because there were no trucks at the location I had originally booked, then this location does not have dollies or other supplies/equipment (which I had booked online), then I had to drive this rattletrap to yet a third location. U-haul scheduling department is useless and this company is going downhill fast.
Karen GThe towels in the back were all over the place and I had to fold them. The cab of the truck was dirty and I took pictures. The transmission in the truck clearly wasn’t working properly and the drivers side door didn’t close properly. I’ll be posting a google review as well.
James MThe Uhaul had so many things wrong with it. It took way too long to rent it.
Kelley H