Évaluations des clients Red Top Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Red Top Self Storage

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MICHAEL Y. le

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Le client n'a pas laissé de commentaire.

Robert J. le

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A++

Andrew L. le

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Make sure the reservation is held. Very disappointed

Chris L. le

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Le client n'a pas laissé de commentaire.

Kevin D. le

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The experience was overall Good. The truck was clean. There was no oil in the engine so I'm guessing the maintenance is a little neglected.

Nurgul S. le

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Le client n'a pas laissé de commentaire.

David C. le

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Also very friendly and helpful.

James R. le

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Le client n'a pas laissé de commentaire.

Christian K. le

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Excellent equipment,new.very friendly service

jessica B. le

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They. Was suppose to charge me $197 for rental and they charged my card $434 and now I won't recieve my money back until 7 to 10 business days

Mitchell S. le

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Le client n'a pas laissé de commentaire.

Richard W. le

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Le client n'a pas laissé de commentaire.

William H. le

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There was a bit of confusion over the keys. Plus I found a key set (not to the truck I was renting) and it was a little difficult to figure out how return them. But the facilities are clean and they do a good job.

Mike G. le

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Le client n'a pas laissé de commentaire.

Linda B. le

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The only negative thing about this place was that there was an error in my beginning mileage. I know because I took a picture of the odometer when I left. The beginning mileage that they wrote down was 12 miles short. I saw the error after I left and didn't bother to go back and haggle for something under $10.

Kenneth H. le

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Very good experience with this location and will use again!

Cherie M. le

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Le client n'a pas laissé de commentaire.

Nancy C. le

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The front desk lady was very nice and helpful. Great experience. Fast!

Gabrielle R. le

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Le client n'a pas laissé de commentaire.

Robert O. le

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Le client n'a pas laissé de commentaire.

Justin S. le

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I was required to fill the tank back to full before dropping the truck off. The truck was full when I left the local turkey hill. Apparently driving the 3 miles was enough to have them charge me $8 for filing it up. What I suspect is they looked at the gauge and assumed it was not full. That model ford van, the needle will not move any higher despite it just being on the white line. I'd dispute the charges but its $8, which is why I think they do it. its such a little extra charge they get to keep with out really adding any gas, no customers want to fight it. I will never use this location. considering Enterprise again when we buy a house since we will be local.

jill F. le

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The staff was very friendly and helpful. They were up front with pricing and fees. Assisted with truck rental and return on short notice. Great experience with no problems. I would recommend them and use them again myself should the need arise.

Kyle G. le

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Le client n'a pas laissé de commentaire.

JERROD H. le

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Le client n'a pas laissé de commentaire.

Rose B. le

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Le client n'a pas laissé de commentaire.

Stephen T. le

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Your system went down when I was picking up the rental and you charged my card twice leaving me short money I needed for bills. Otherwise it was fine

Gregory M. le

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Le client n'a pas laissé de commentaire.

Lucas H. le

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Le client n'a pas laissé de commentaire.

Kristal D. le

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The staff was friendly and helpful...

Paul W. le

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Le client n'a pas laissé de commentaire.

PAUL L. le

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Made reservation a week before, but the day of pickup was told that my pickup location had changed. 25mi in the wrong direction! Then had to wait almost a hour for the new location to open! The new pickup place was not clearly marked as a UHaul store. Trailer was fine.

Jerome K. le

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Le client n'a pas laissé de commentaire.

Paul R. le

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Le client n'a pas laissé de commentaire.

Christina W. le

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Le client n'a pas laissé de commentaire.

christine W. le

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my pickup location was changed 3 times. even though red top was extremely nice, it was inconvenient.

Donald Z. le

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Le client n'a pas laissé de commentaire.

Cindy L. le

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Le client n'a pas laissé de commentaire.

Misong J. le

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Le client n'a pas laissé de commentaire.

Eric S. le

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The folks here were very friendly.

Anthony S. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

Chelsea G. le

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When I returned the truck with the five furniture pads I was given from uhaul (not the original 24 I paid for) I was charged $100. They had zero employees in sight at 12pm on a Tuesday (9-5 hours are inaccurate) so there was no one to talk to in order to complain. I was charged $100 for furniture pads I never received and my furniture has been damaged.

thomas R. le

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After hours drop off, staff was there when I arrived answered my questions.

MARK W. le

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easy drop off

Jaclyn T. le

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Location was closed when I arrived.

CHRISTINA M. le

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Very nice!

Jim M. le

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Very professional!

Jeffrey M. le

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The trailer needs a jack / stand. It was extremely difficult to hook / unhook by just picking up the end of the trailer by myself. Someone could really get hurt doing this, and someone without much strength never would have been able to even hook it up.

Lissa K. le

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This was a total disaster when it came to billing. I have been over charged TWICE, and if the bill is not corrected for the third time, I will contact my attorney. This UHaul states that it is open until 12:00 noon on a Saturday. I called this UHaul and no one was there at 11:57 AM, yesterday Saturday March 4, 2017. The individual told me that she was on her way to York, PA. REALLY???!! That is lousy customer service. I am DEMMANDING MY MONEY BACK!!! Sincerely, Miss Lisa Kayser

david L. le

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Le client n'a pas laissé de commentaire.

STEPHANIE M. le

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Friendly, dependable service. Everything explained. Thank you!

Donald Z. le

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Everything went smoothly. Truck was ready for pickup and our household items were removed from one storage unit to another smaller unit at Red Storage with no problems.

jaimi D. le

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This location was great. My only criticism is that it was hard to find. GPS took me to a different location and there was no actual UHaul signage out front. However the woman I worked with was incredible! Very helpful, accomodating, she went out of her way to help me back the beast of a truck in and she unloaded the auto transport on her own. About the signage, she said whenever she puts it up, the wind tears it down. Given the location I can totally understand that and don't blame her one bit. In the end, my return was smooth and easy. Will definitely recommend this location again.

Ronald H. le

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Le client n'a pas laissé de commentaire.

Sunil M. le

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Le client n'a pas laissé de commentaire.

Dave Z. le

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Nothing. They even had a keruig so I could grab a cup of coffee. Stellar!

DERRICK P. le

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Very friendly staff helped us with arranging a storage unit rental and truck return on short notice. They were very accomodating, up front with pricing & fees, and all paperwork was ready when we arrived.

Henry K. le

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We dropped our rental truck off on Sunday afternoon and the facility was closed on Sunday, however, it's location, appearance and the ability to park the vehicle and put the keys in the box were excellent. Also would recommend this facility to anyone.

SANJUANA S. le

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Le client n'a pas laissé de commentaire.

Kim R. le

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Thank you for letting us return the truck even though we were 5 min past closing!

Stephen M. le

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The staff at Red Top Self Storage was friendly and very accommodating. We have used the venue before to rent storage units and will most certainly now go there for Uhaul rentals. Thanks!!!

Michael D. le

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Le client n'a pas laissé de commentaire.

edward P. le

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U-Haul saved the day when a competitor totally blew us off 2 days before we were to pick up the truck. Won't make the mistake of going anywhere else again!

Mike K. le

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Red Top was outstanding with the truck and service provided. Appreciate it very much!

Joe T. le

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Great rental experience. Terrific customer service. Would rent from there again and highly recommend to others.

alyssa V. le

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Le client n'a pas laissé de commentaire.

ian F. le

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Le client n'a pas laissé de commentaire.

Pamela M. le

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We had two rentals at this facility during one week. Everything went great. The equipment was ready when we got there. Connie in the office was extremely helpful and answered all my questions. I will definitely rent there again.

michael R. le

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Great Location.

Sam B. le

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Inside of car was dirty. Truck was parked far away from the entrance and customer was expected to go and retrieve the truck having never been in that spot before. Would have been nice to have the truck near the entrance.

James M. le

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Le client n'a pas laissé de commentaire.

Barry D. le

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Le client n'a pas laissé de commentaire.

Mike F. le

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Le client n'a pas laissé de commentaire.

Melinda B. le

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Le client n'a pas laissé de commentaire.

Jason S. le

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Le client n'a pas laissé de commentaire.

Melissa V. le

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Le client n'a pas laissé de commentaire.

Barry D. le

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Le client n'a pas laissé de commentaire.

Frank D. le

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Le client n'a pas laissé de commentaire.

Scott G. le

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Le client n'a pas laissé de commentaire.

ROBERT P. le

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Le client n'a pas laissé de commentaire.

jay M. le

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Le client n'a pas laissé de commentaire.

Tylynn B. le

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Le client n'a pas laissé de commentaire.

Mary Ellen S. le

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Very helpful.

Evan F. le

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There wasn't much direction for what to do when you were dropping off a trailer. I think that this could best be addressed by improved communication between the customer and the final drop off location. There should be some kind of phone call made between the two at some point during the trip.

john M. le

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Sorry, nothing comes to mind.

Mary A. le

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Le client n'a pas laissé de commentaire.

john M. le

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Not a thing. I am a very happy camper

Dan C. le

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Always have someone at the office during office hours. Also, the wires were bad on the car dolly, but there was a replacement provided in only a matter of minutes, so it worked out ok.

Gary Z. le

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Vehicle worked well. Only complaint I have is that the seat belt connector for the driver and the middle passenger are at the same place. I mistakenly hooked up to wrong connector. I didn't realized my mistake until I had driven away. To solve the problem I connected and let the center seat belt connected. Hopefully this will help the next customer to not have this problem.

Shelby M. le

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Le client n'a pas laissé de commentaire.

BILL P. le

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Le client n'a pas laissé de commentaire.

RICHARD R. le

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keep up the good job.

MIKE K. le

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Le client n'a pas laissé de commentaire.

rick S. le

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Have the truck that was ordered on website. Ordered transit van got regular van and furniture did not fit. Had to rent a second truck.

Steve D. le

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Le client n'a pas laissé de commentaire.

Nicole G. le

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I can't think of a single thing to improve; the staff were wonderful, friendly and helpful, the van worked great and we had a very good experience. I'd recommend this UHaul location to anyone in the Central PA area.

MIRCEA C. le

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This is not the first time I've rented from UHaul and I was always happy. The service at this particular location was excellent, I have no complaints whatsoever! The truck worked perfectly, I love the low deck, the ramp, the option to rent blankets, Connie and her assistant were wonderful. If I could suggest something it would probably the option to have securing belts attached to the inside of the truck to help secure items( I had my own, but some people may not have). Thank you!

Kevin L. le

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Le client n'a pas laissé de commentaire.

CORY H. le

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Le client n'a pas laissé de commentaire.

jOHN N. le

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We were very pleasantly surprised at the quality and cleanliness of the van/truck we rented. It's been a while since we rented and we noted the vast improvement in equipment. The facility was also clean and the staff person was friendly and very helpful. Checkin and payment notification by email was smooth and efficient. Will definitely recommend this place to others and will use it again ourselves.