Le client n'a pas laissé de commentaire.
Rick A.
Customer Reviews for Reds Auto Works Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Agent was very helpful and knowledgeable. Definitely rent again in the near future.
Jack B.Red is a good guy he just take to long. The stuff I rodered was in even in the truck or at the store. Also he talked me into switching my on line order to a store and I really wich I would of know that it took as long as he took. Put me an hour behind. also the dogs barked mostly all the time. Over all he is a pood hard work person, the truck was in dood condition. Je's kind of to laid back for me I had to be at work and had people waiting for me. Nothing was ready.
walter R.Nothing the atmosphere was very friendly with professional service,
Timothy B.Hands down the best Over and above Top notes I wish all of your agents was like this One
MAURICE EDWARD W.The Cell Service (Verizon) is AWFUL. using the U-Haul app is a huge challange. Ended up tethering to companion's AT&T phone to complete the work. I would strongly suggest Red get a WiFi set up and advertise it on wall near Key Lockers for U-Haul customers. (Not for nothing if Red needs advice on such things they he can contact me.)
Mark K.Staff was very helpful
Ronald D.Everyone was nice and helpful as I said above. I was very impressed with the whole process.
Patti B.Great service
Bob M.The truck was pretty beat up.
Jay E.Very kind and helpful.
Angela R.more gass in tank to start with
Susan W.Good friendly service
james D.Very friendly and accommodating.
Greg O.Great service
Daniel O.we had an excellent expierience with uhaul trailer
Hayley O.Very friendly people. If you are new to pulling a trailer, these folks can easily walk you through it and make you comfortable.
Daniel N.Nothing - went very smoothly & greatly appreciated the truck for my move!
Karen R.Quick rental check out and check in. Excellent service.
Jay D.Make equipment available at the location you picked when ordered online. Had to drive half an hour out of my way to get a trailer, then take an hour out of work to return the trailer to the same location. The excuse I got from costumer service was all the trailers have been taken out of NY, and have not been returned. Which is an horrible excuse for a company this size.
Eric B.The only issue I had with uHaul was: I am located in Penn Yan and had to pick up my rental 15 or so miles out of my way. I was charged that much extra for mileage because there were no vehicles at my desired location. I don't believe I should have been charged the amount I paid due to lack of rentals.
JON P.A pain free experience. They represent you well.
Carol H.Service rapide et convivial.
Marlena T.Staff was very helpful and knowledgeable.
Todd B.No improvement needed! Personal we're polite experienced very helpful. All my expectations were met! Hats off to them at Reds! Thank you!
Kevin C.They are very friendly and helpful.
kathy W.Nothing I can think of—
Abram A.I feel I was over charged for millage.
roxanne B.There is no service out there so it was impossible to do an after hours pick up. I was already very frustrated since my reservation was switched three times which delayed the pick up by two hours.
Cassitty R.He is always super nice and was willing to come to the office on a saturday night for me to make it easier. Thank you!!
Shannon Z.Excellent service à la clientèle.
Ronnie O.Rien
Tina F.More communication as to whether or not your reservation is going to be at the location
Francis D.Reds Auto was kind, pleasant and friendly. The Uhaul was clean and I was offered and told about all services and products. I'd recommend Reds to friends and family. However, I was very less than satisfied with Uhaul and never again use them. I paid, in the end, nearly 600 for renting your truck and could not even have it for 24 hours. I was renting it early one day but was expected to have it back by 530pm. That rental cost me more than my monthly mortgage and had to rush my move, exhaust myself and didn't have time to get everything I needed to move, moved. Then I was charged extra for a dolly. Charging 700 for a rental then having to pay 7 more for a product that should have been included is extremely petty coming from such a large company AND, remember, I wasn't even able to keep it for a full 24 hours w/o having to have paid for ANOTHER day. Uhaul should be ashamed of themselves for taking such a chunk of my hard earned money. Pitiful. I will NEVER use Uhaul again or recommend anyone else use them either. Sincerely, Janet Arnold
Jannette A.The step by step process through the app worked well, just read it and follow the directions carefully. And don't forget to put the key in the Dropbox, the app didn't tell you to
Robert C.Again, they were honest, friendly and kind
Lynn F.Excellent service à la clientèle.
Ervin C.U Haul corporate should ensure customers do not have to drive an hour from there location to retrieve a vehicle for out ot state use.
ERICTHOMAS J.Everything was great!
Tricia W.I recommend having the rental at the location where it was booked. I drove an extra hour to this location. Customer service was less than accommodating. The system tried to rent out the trailer I had reserved before I arrived.
JARROD R.Red was absolutely awesome. He went above and beyond to help us out. His district manager was just as accommodating. I recommend them both highly.
William M.