Le client n'a pas laissé de commentaire.Nicholas F.
Customer Reviews for Reds Auto Works Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Stanley, NY 14561
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
There is no service out there so it was impossible to do an after hours pick up. I was already very frustrated since my reservation was switched three times which delayed the pick up by two hours.Cassitty R.
Le client n'a pas laissé de commentaire.Richard R.
Le client n'a pas laissé de commentaire.Timothy C.
Le client n'a pas laissé de commentaire.Jasmine D.
Le client n'a pas laissé de commentaire.Scotty D.
He is always super nice and was willing to come to the office on a saturday night for me to make it easier. Thank you!!Shannon Z.
Le client n'a pas laissé de commentaire.Lashana S.
Excellent service à la clientèle.Ronnie O.
More communication as to whether or not your reservation is going to be at the locationFrancis D.
Le client n'a pas laissé de commentaire.RJ M.
Le client n'a pas laissé de commentaire.ANNA W.
Le client n'a pas laissé de commentaire.Gregory M.
Le client n'a pas laissé de commentaire.Barbara G.
Reds Auto was kind, pleasant and friendly. The Uhaul was clean and I was offered and told about all services and products. I'd recommend Reds to friends and family. However, I was very less than satisfied with Uhaul and never again use them. I paid, in the end, nearly 600 for renting your truck and could not even have it for 24 hours. I was renting it early one day but was expected to have it back by 530pm. That rental cost me more than my monthly mortgage and had to rush my move, exhaust myself and didn't have time to get everything I needed to move, moved. Then I was charged extra for a dolly. Charging 700 for a rental then having to pay 7 more for a product that should have been included is extremely petty coming from such a large company AND, remember, I wasn't even able to keep it for a full 24 hours w/o having to have paid for ANOTHER day. Uhaul should be ashamed of themselves for taking such a chunk of my hard earned money. Pitiful. I will NEVER use Uhaul again or recommend anyone else use them either. Sincerely, Janet ArnoldJannette A.
Le client n'a pas laissé de commentaire.Shane W.
Le client n'a pas laissé de commentaire.THOMASE P.
The step by step process through the app worked well, just read it and follow the directions carefully. And don't forget to put the key in the Dropbox, the app didn't tell you toRobert C.
Again, they were honest, friendly and kindLynn F.
Le client n'a pas laissé de commentaire.Wilson F.
Excellent service à la clientèle.Ervin C.
U Haul corporate should ensure customers do not have to drive an hour from there location to retrieve a vehicle for out ot state use.ERICTHOMAS J.
Le client n'a pas laissé de commentaire.Jose L.
Le client n'a pas laissé de commentaire.Bruce J.
Everything was great!Tricia W.
Le client n'a pas laissé de commentaire.SHEILALEE Y.
I recommend having the rental at the location where it was booked. I drove an extra hour to this location. Customer service was less than accommodating. The system tried to rent out the trailer I had reserved before I arrived.JARROD R.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.JENNIFERLEE P.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Courtney L.
Le client n'a pas laissé de commentaire.Robert V.
Le client n'a pas laissé de commentaire.JEFF P.
Red was absolutely awesome. He went above and beyond to help us out. His district manager was just as accommodating. I recommend them both highly.William M.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.JILL B.
All was top notch!PAULD C.
My experience with Red's Automotive/U-Haul was excellent. They provided the trailer that I needed and met my needs for availability. The convenience of this location was perfect for my needs.Barry B.
easy drop offNeil V.
1. Truck I reserved was not available at location I originally scheduled. Had to drive 20 miles in the opposite direction to another location. 3. Even though I reserved online and checked in online it took over 30 minutes to complete transaction because of glitches in the system. 4. While I expected tax to be charged, I was taken by surprise by the "Environmental Fee and $100 reservation fee. The one good thing, the truck was brand new. That was nice. You really need to work on your online system. This is not the first time there have been issues. And you need to be upfront with additional fees. I was really disappointed with U Haul this trip.Jonathan V.
Le client n'a pas laissé de commentaire.KEITHD B.
Add strapsROBERTDELEVAN H.
Red was great, the balance of this does not reflect on him only corporate. Do not tell me I have trailer available and then make me drive over an hour to pick one up. This cost me almost 3 hours of time between having to drive both ways and time to rent. I have rented many trailers over the years and I will NOT ever rent again. To take up 3 hours of my time and not be compensated is a terrible business model. I reserved this over a month ago. I find it hard to believe there was nothing closer! I am done with U-Haul and will spread the word to everyone I know. Many other people have had the same experience and what is worse is that nobody in your organization cares.Scott N.
The Receptionist who took care of me was polite, very helpful and nice. The place was clean and easy to get to.John M.
Women in office was very helpful & awesomeANGELL R.
Le client n'a pas laissé de commentaire.Shawn G.
I originally wanted to pick up in canadaigua but got shuttled to victor then to Stanley. I received an emailed confirmation for canandaigua and a text for victor then the day before pick up I got a text for Stanley. Lots of confusion for a standard trailer rentalJeffery T.
The WI ap does not work well at this location .The staff at the location happened to be there and was more than helpful trying to get us set up since the app was going us all kinds of trouble.Christine D.
Le client n'a pas laissé de commentaire.Eddy U.