Le client n'a pas laissé de commentaire.
PATRICK L
Customer Reviews for Redtop LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Clean the outside of the vehicle was very dirty. The windows was dirty and the tire pressure light was on.
CARL MThe service provided was excellent. Jamal was so helpful and patient with me. He answered all my questions and concerns. I was in and out in no time. The next time I need a U-Haul I'll definitely e going back to this location and I'd definitely recommend it to everyone.
ebony mBy far the best agent and location I have ever dealt with not only with U-Haul , with any rental agency ever! This gentleman deserve recognition for his customer service skills! Very professional!
Derek BS.O.
JAMS NI worked with James and it was a pleasure. He answered all my questions and from beginning to end the process was great. I would refer my family and friends to his business. Thank you again James.
CATHY MQuick and smooth transaction
JULIUS JKeep up the great work
MICHELLE FJames gave great customer service. I will come back to that same location. Thank you, U Haul
CAROL JExcellent Service! Thank you!
JEFFREY GThe transaction was pleasant and smooth. Our van was in excellent shape.
MARY Klet people know if they have to use an app to pick up a vehicle. The process took 2 hrs
Shennea JI did a night drop. It is a very good location for me.
Monique HEverything went well!
Daysean SNothing the service was excellent
WANDA JOnline check in and check out. Had to watch a video to find out about key being in the back of truck with a lock
Marcus ANot a thing. Everyone was very professional. And the 2 movers we hired were awesome. Couple of great guys. They definitely deserve a huge raise. They went above and beyond for us. My wife and I were extremely pleased with them
Louise HJames was very professional, courteous, and accommodating. I needed a vehicle right away. I didn't have to jump through any hoops to get one. The transaction was quick and I was on the road in no time. Thank you James for excellent service. This is a black-owned company worth supporting.
samatha gOnly issue I had with the truck was that the side mirror was loose. When I was driving it would move so I would need to reach out the window and turn it back so I could see properly.
Kevin MAlways kind and courteous and accommodating!
Kelly CExceptional service
Jeevan SWould like to see some trailers and 26' trucks at this location
Cornelius CJames was perfect with his customer service - professional and friendly. An easy and quick transaction. Truck was in good condition with no problems.
Grahame POffice is on 3rd floor of building. I forgot my water cup when picking up keys, and going over contract. The nice gentleman brought it down to the van after just getting back up to his office. I had not even realized I forgot it. Van ran great and was clean. I will call this location when I need a rental again! Very happy with service and equipment :)
Wendy AJames was very helpful and professional. Merci.
bryant JThere's nothing more. You can do to improve keep doing what you do. The service was excellent.
linda gEverything went great! The gentleman that helped me out was kind and helpful and the truck was perfect! Merci!
Tyler SPlace ppl closer
Alan HThe best one so far in Cuyahoga County
Kathleen DGet better dollies
Simeon WPick up and drop off were a pain, website was not helping. The 3 contacts was excessive and a huge pain.
Katrina REverything was great
kathleen rThis U-Haul location is a well-kept secret. I live nearby and did not know it was there. I had a good experience. Le service à la clientèle était génial.
CAROL MNothing!
judy bI can't say enough good things about James Sales, Redtop LLC. He was nice and friendly. Busted his butt to get me a truck needed for a tenant eviction move out. The key for the uhaul mysteriously disappeared from my handymans side when he turned his back while changing the locks, while police and tenants were still moving out...We flew up to the LLC, filed a police report and did whatever we can do to help locate the key to no avail. James was SO kind, and i was so embarrassed but he did not get angry and solved the issue perfectly and professionally. DON'T believe any bad reviews you see, if you don't pay your bill, your uhaul will get confiscated. Seems fair. I HIGHLY RECOMMEND!!!
maryann dStole my entire house for 60 dollars they were told to run card and pretended to obviously no notes from bank of charge. Stole my family's entire everything clothes right off our backs 5 kids. Trust me you will hear from a lawyer I will sue you stole my two cats my son's esa he had fallen asleep with having a panic attack you deserve to be sued and shut down I paid all extension and a deposit on this sjit and you stole my family's stuff
Louie BI had to switch from the Shoregate location to Redtop due to our guaranteed truck not being available. The Shoregate representative was extremely rude and unhelpful. When I came in she was on her personal phone for about 5 minutes while I waited. After she got off the phone, she told me I was late even though I was there she was just busy. It didn't matter anyways since they didn't have our truck. When I asked her what to do she was obviously annoyed and just gave me a phone number to call with no instructions. After switching to Redtop, I received nothing but great service. He even made sure we got our discount that was ensured over the phone because it was not put in the system. I would highly recommend Redtop to friends and family.
Amber MNun everything was cool to me this was my first time renting a u-haul in my name and they took care of me
tyrese sIt was great and easy!
Cindy DThanks for being a courteous business...
Martha HThis place was really good and staff was very friendly.
Ashley SI enjoyed working with this company. The owner was very courteous , friendly and professional. He made the process simple and pleasant. I will do all of my business with this company and I will refer everyone to him.
Belinda MThe on-site representative was very helpful and professional.
Natasha WVery professional and knowledgeable
Anthony PAll information explained without asking. Quick and only the facts of the trip was more important.
DORCAS TA+
Shavon G