Évaluations des clients Reich Heating & Air Conditioning

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Reich Heating & Air Conditioning

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Andreina W.
Évaluation :

The inside of the cab and inside the back of the truck was clean. No one was there's. But I called the number and a woman helped me. I had to send the contract info because she didn't have it. I had to wait a while to get the lock box key code. But she was friendly and helpful. She called me that night and asked if I had picked up the truck because the system hadn't updated. But I assured her I had picked up the truck. Somehow the reservation got changed from a one way to a return to the same location for drop off.

Maria D.
Évaluation :

Very unprofessional at this location. Had to call someone else to help final rental process.

JACLYN O.
Évaluation :

I do not blame the worker herself, but perhaps whoever trained her in how to do uhaul orders. They were not educated on how to use the website, they told me a discount that I had to call uhaul 4 separate times about simply didn't exist. Said I needed to reupload my license when the website did not say my photos were unusable and didn't even have an option to reupload. A wrong email address was entered therefore I could never "verify the link sent to my email" in order to set up a uhaul account like the website prompted me too so often. Honestly with as many phone calls I had to make to straighten everything out from the very first call with this location, I truly wanted to delete my entire order and start from scratch. However Everytime I asked a rep. that I could see the discount online, can I just make a new order online and not have to keep calling you, I was told "no we'll just take care of it" and it never was. Only an hour after I was already supposed to get my truck, were things finally done correctly. I'm sorry to rant, I just hope you can understand how incredibly frustrating this whole process was.

Randall L.
Évaluation :

Le client n'a pas laissé de commentaire.

TaJanae M.
Évaluation :

Le client n'a pas laissé de commentaire.

Jalisicia W.
Évaluation :

I have had the worst experience with U-Haul during my moving process. Equipment was not in truck and It was paid for. I got charged 3x for an appliance dolly that I was promised would be compensated. I was also charge an extra $45 a week after returning the truck but on my receipt it showed $0 charge. I had a lady call and tell me the location I selected did not have a truck available. Turns out they did and had me booked for the same truck at two different locations. The worst experience ever. I will never be using Uhaul again. Every representative tells you the wrong information. This is a horrible unorganized company and I will be contacting corporate again.

Andrew N.
Évaluation :

Battery was dead and had trash in it. Had an 1/8th of a tank in it.

barbara C.
Évaluation :

Le client n'a pas laissé de commentaire.

Kathi M.
Évaluation :

Neither the dollies not the furniture pads were available, although I was still charged for them. After I completed the rather arduous process of picking up the truck via the app, I received a phone call demanding all of the information I had already submitted. When I explained for the third time that I had already picked up the truck and didn't need to resubmit my ID and whatnot, the person who called me declared that this was not their department and they didn't really know what was going on. Overall, this process was the opposite of convenient. It was very stressful and I will not be subjecting myself to it again.

Aide M.
Évaluation :

Very happy with the convenience of the location and when I picked up the truck the person that helped me was very helpful. (sorry, I don't remember the name, it was a young man)

Jennifer G.
Évaluation :

The location wasn't prepared to give vehicles on time. There was a elderly women who did not know what to do. She then gave us a number to call ourselves.

yara Q.
Évaluation :

First time using uhaul. The online service was great as I was able to pick up truck past office hours. Only thing I will suggest is to make the online process faster and easier as i has to take multiple screen shots of my self and DL. I was at the pick up location but it took me over 20min to leave with truck due to online process.

Jose R.
Évaluation :

Le client n'a pas laissé de commentaire.

Joel S.
Évaluation :

Nice company i save a lot of money moving from Houston Texas to Pittsburgh PA. I will recommend this company.

Carol T.
Évaluation :

I was not contacted in til 2 hours before pick up time that location for pick up had changed. Then I had to wait over an hour for owner to arrive to rent vehicle WORST EXPERIENCE EVER!!

Cynthia H.
Évaluation :

Trailer was not connected properly and jumped off ball less than block of leaving.

Julie A.
Évaluation :

Le client n'a pas laissé de commentaire.

Victor P.
Évaluation :

Now this drop off location seemed like it was abandoned. When i arrived i had to walk around to the back to find someone. After i found an open door i entered and 3 gentlemen were just sitting there looking at random stuff in their computers. The place was a mess. One of their kids running around with only underwear on. Was not acknowledged until i asked if this is a uhaul drop off location. Not very helpful and very frustrating dealing with that kind of service. Woukd definitely never recommend that location. Definitely a reflection of leadership. Unsatisfactory.

Ellis H.
Évaluation :

Le client n'a pas laissé de commentaire.

Bradley W.
Évaluation :

This location is located on a side entrance to a vacant building. I almost left before I found the entry. Attendant was helpful, but not the kind of location I would expect from UHaul.

Gary P.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

Retour
Haut de la page