Le client n'a pas laissé de commentaire.
Corbet P.
Customer Reviews for Reits Garden Center
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Went out of his way to get us the equipment we needed. Had the trailer already hooked up for us. Was a pleasure to work with.
Scott M.Nothing. Everything was great
Jacqueline M.It was good
Lawrence M.There was no safety pin for the hitch on the trailer, the guy said u-haul doesn't supply them. I think they should. I went out and bought my own. Other than that, I had great, excellent service.
Jonathan L.He was very knowledgeable and friendly.
Tamara B.20 foot truck and dollys ready when needed. People here were great to deal with. Very satisfied!
Bill N.Was told a hundred miles a day I guess that's not true
Kayla R.This location is always so pleasant.
Eric C.This was a fairly new truck, only 29;000 miles, but when stepping on the brakes the steering wheel shook so hard it was hard to hold on to it.
Michael T.Their customer service was top notch
Crystal M.Very professional while adding a personal touch.
William H.Went smoothly
Alyssa M.u haul let me down. I ordered the equipment a month before I needed it and the day I was to pick it up it was no where to be found. I had an email from uhaul which gave a Chippewa Falls number. Courtney answered, took control, gave me several options and I took the Stanley one. She is my heroine! Jason at Stanley could not have been nicer or more helpful. Moving is hard enough but to not have the equipment you need 24 hours before you have a dozen people coming to help you move is panic time. uhaul needs to rectify this. When it's ordered early the equipment needs to be there---guaranteed.
paul W.I would not. Customer service sucks. I was treated more like an employee than a customer.
Danny W.Great people
Steve G.At that location nothing needs improvement
Albert R.The people were GREAT! However, the charges by Uhaul were disappointing. I reserved the UHAUL at Eau Claire The day before pick up I was informed we had to drive 35 miles the opposite direction (70 miles total). That ate up most of our 80 miles max. Our trip to New Richmond was over 70 miles on top of that. I don't feel we should have had to pay for the inconvenience.
Carrie K.nice place
BRIAN H.Simple drop off procedures!
Timothy M.It wasnt the Stanley location that was the problem. The people and extreme hassle I went through for 3 days is the issue.
carrie K.The speedometer was off by 7 miles so I got charged for extra milage that's shady how you already charge high rates then you going to sneak in extra milage on top of it
Brandon M.Very friendly and helpful
Victor S.They were very helpful in helping me to determine the size truck needed. The customer service was above and beyond the usual.
Jill C.Excellent customer service. Very helpful. Would reccomend.
John A.The rachets were rusty. I had a hard time getting them on. I also would of rented the trailer on sunday instead of Saturday.because I thought the store was closed on Sunday.
Brandy V.Mr. Isenberger and his son Jason went above and beyond to make sure my one-way reservation was booked correctly. It was a last minute decision to get a truck and they gave me all of my options and followed through to ensure it'd go off without a hitch. I had no room for error, and thanks to them, it worked out smoothly! Rent from them!
Becky W.Awesome service. Would definitely rent from U-Haul again!
Mark R.They were very friendly and helpful!
Debra A H.I called the 800 number, kept telling the gal, Our route, gave her all the towns along my way.. It was worthless!!! she never even looked them up to see if they had a u-haul place.. finally got frustrated and said , forget it. went on line and got the names of 3 places/locations, MYSELF.. and I called Reits, and yes they had had one, and were so accommodating.. NEVER will I call your reservation line again....
elaine Y.Trailers are REALLY heavy. They need a jack attached
Dan P.I always go here if I need a U haul. Very friendly fast at getting you on your way and willing to help you out if you are gonna be early or late.
Laura L.Better inspection of the equipment. The rubber holders on the safety chains were gone or dry rotted. One safety chain was missing
Roger W.Great customer service for small town location. I was very disappointed my reservation pick up time and location was changed without my permission or contact. I reserved for a first thing in the morning in Chippewa Falls and you changed it to Eau Claire and a 4:30 p.m. pick up. So I had to settle with going to the Stanley location which cost me my mileage overrun charge of 22 miles due to the extra distance and having to load my car at the pick up location vice getting a ride down to a local U-haul dealer. I only had one day off from my new job to move why so critical.
Dustin S.Provide more trucks!!! Had to pick up in Chippewa when I live in Stanley and moved to a different area of Stanley. Had to pay more because of the driving which wouldn't have happened if there had been a truck available in Stanley.
Sara W.Super helpful and friendly.
Kelly J.They were very helpful in getting me the truck that I needed, and they are always very friendly.
Crystal M.