Customer Reviews for Remarkable Resources LLC
(U-Haul Neighborhood Dealer)

26 évaluations

1645 Speedway Ave   Fairmont, WV 26554

(304) 816-0128

Heures

  • Lundi
    De 9 h am à 3 h pm
  • Mardi
    Fermé
  • Mercredi
    De 9 h am à 3 h pm
  • Jeudi
    Fermé
  • Vendredi
    De 11 h am à 5 h pm
  • Samedi
    De 9 h am à 12 h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

(304) 816-0128

1645 Speedway Ave
Fairmont, WV 26554

Services dans cet établissement :

Heures

  • Lundi
    De 9 h am à 3 h pm
  • Mardi
    Fermé
  • Mercredi
    De 9 h am à 3 h pm
  • Jeudi
    Fermé
  • Vendredi
    De 11 h am à 5 h pm
  • Samedi
    De 9 h am à 12 h pm
  • Dimanche
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Everyone was fantastic

Joshua R. 
Évaluation :
3

That were very helpful

Charles K. 
Évaluation :
3

My issue was having my own issues with my cell phone. App wasn't working and my photo app was too full to use. I hate having to take a photo of personal documents like drivers licenses--I don't want that information to be pirated. This is the very first time I've had to use this virtual process with U-Haul and I prefer not to do it again. Otherwise, the gentlemen helping me at the Parco Propane location of Remarkable Resources was terrific.

Deborah R. 
Évaluation :
1

Woman at the counter was incredibly rude and not at all helpful. There was an error on UHaul's end regarding my contract and instead of trying to help all she said was “I can't do anything about it”. I spent over an hour on the phone with a representative getting things straightened out before I could pick up my truck.

Richard S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Andrew G. 
Évaluation :
1

I attempted to make my reservation weeks in advance at the Bridgeport, WV location only to get a call the day before that I needed to drive a half an hour away to a Fairmont, WV location to get my truck. There were 2 trucks on the whole lot. Most of the tires were/are in need of replacement. One of the rear tires blew out causing me a 5 hour travel delay and putting my family at risk due to the SLOW response of the roadside assistance. Every pothole was worrisome and stressful, which is not great when you are traveling over 600 miles. Since the operating hours were limited, I had to try the 24/7 truck share feature that wouldn't work due to GPS issues on the website. I ended up calling uhaul to get the code for the key lockbox.

Grant S. 
Évaluation :
5

Thanks for the spot to park my car while Moved for 2 days !!

John C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

william F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald Wesley U. 
Évaluation :
2

I already made a reservation online, it took way longer than it should have to pick up a truck when I already filled the info out online , not to mention the gentleman working were using a cell phone to work from No computers or anything, I lost a lot of time in my day just picking up the truck The process was too slow and I had to go back for a dolly This took just as long The employees were friendly though

BRANDY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph G. 
Évaluation :
5

Self check in was very quick and easy.

Jeffrey G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald Brian E. 
Évaluation :
2

Correction:  The mileage OUT & mileage IN are 10 000 miles TOO HIGH --- The mileage out SHOULD BE 23 510 (NOT 33, 510) and the mileage in SHOULD BE 24 481 (NOT 34,481).

Gregory J. 
Évaluation :
1

Will not drop next truck there. I'm going to call or go on the internet site and change locations for drop off of 12-12. Terrible horrible man. I have only used uhaul for my truck needs and I am moving to this town but will never go there again. I will drive to Morgantown for my truck rentals while living there for now on.

Evelyn M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAJINDER P. 
Évaluation :
5

This was was too large to move into the new house. We were unable to use it as you can see 1 mile was put on the truck and it was returned. So I basically wasted money on that truck

LEA ANN V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shirley C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Ricky M. 
Évaluation :
5

Had a great experience, with excellent customer service!!

LARRYl B. 
Évaluation :
3

Always a quality trailer.

william H. 
Évaluation :
2

They told us that this was only the second or third truck they have checked in. It took 1 1/2 hours as they really didn't seem to know what they were doing.

Patricia S. 
Non les évaluations ont été soumises pour cet établissement.

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