Customer Reviews for Residential Lock & Security
(U-Haul Neighborhood Dealer)

Évaluation :

1

The proprietor of this location is a crook. If you are going to rent from this location be sure to take pictures of everything; most importantly your fuel levels when you leave and return. I do not recommend this place and i rent Uhauls multiple days per week for my business.

Évaluation :

2

For the same reasons stated earlier.

Évaluation :

2

The furniture pads we ordered as part of the move were not in the truck and we had to go get them at a location with people. It was time consuming to take all the pictures and do everything to take the truck.

Évaluation :

5

Owner of the location is very helpful and friendly and ready to answer any questions. Very professional. Would definitely use this location every time if possible.

Évaluation :

5

AMAZING SERVICE!

Évaluation :

1

Went to pick up the truck at 5 pm, there were 4 homeless people all around the 3 trucks that were there. We had to tell them to go somewhere else, so we felt comfortable obtaining the key and pulling the truck out to inspect. Once we did that we found drugs and etc in the bed of the truck that was assigned for us. I had my husband pull it out so i could take a video of the whoe truck and at the time we didnt notice anything wrong with it, but the sun was setting so, it was already getting dark. We drove 2 miles to our starting location and my sons found human fecies in the inside of the truck. I called Uhaul immediately and they took care of the problem. But we lost almost 2 hours of our moving because we had to drive the truck to another uhaul facility and get a new one.

Évaluation :

5

The Vehicle, I rented was a great rent the staffing answered all my questions prior to me taking position. I would rent again.

Évaluation :

4

We were told that the U haul was newer, we are lucky we made it to our destination with all the issues we had with the truck. I need to express this very much It needs to be checked 100 % like all the fluids our radiator fluid was bone dry and over heated the entire way to our destination. Thank god a trucker helped us on the freeway!!! Other than that the experience was great.

Évaluation :

5

Everything was great

Évaluation :

5

The gentleman at the I went to was very polite and courteous. Made the process of getting the truck easy. I would recommend this location to anyone.

Évaluation :

5

Fast and courteous

Évaluation :

5

Rafael went out of his way to make my rental experience very successful thank you so much.

Évaluation :

5

Representative indicated fuel was around 3/4 tank, but I felt it was less than that, not by a lot, but I returned the truck at 3/4 tank as directed.