He was very friendly and fun to work with.Charles C.
Customer Reviews for Rest Assured Inns
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Montpelier, ID 83254
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 8h am à 7h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.RANDALL L.
Le client n'a pas laissé de commentaire.Adele A.
Derrick did a great job. Helpful and knowledgeable during drop off. Would definitely tell others about this location.Jarron W.
Derrick provided us with exemplary service. He went far above the call to make sure our rental needs were met. We unequivocally recommend this dealer to anyone requiring rental vehicle/equipment services.Alan A.
The location was clean, but somewhat crowded and cluttered. It is, however, the only one in this area, and teh service was good, so I would recommend it.DonL S.
Le client n'a pas laissé de commentaire.Lynn H.
We drove 5 miles. The gas needle was still exactly where it was when I picked it up and we are being charged 2 gallons worth of fuel. We never had the truck idling at all. We drove, parked, turned off the truck, loaded, and repeated the process for unloading. 5 miles driving and $10 fuel charge.Brennon M.
Le client n'a pas laissé de commentaire.Slavic V.
The â€œmanagerâ€ is apparently the only one who knows how to check in items and confirm receipt. We were told to just drop it off and it would be fine without a formal check in. While I appreciate the small town feeling of â€œwe trust youâ€, the corporate world isn't always that way and we were a little uncomfortable just leaving it. Apparently all is well as the check in eventually happened and we received a virtual receipt.Forrest G.
Le client n'a pas laissé de commentaire.Michelle H.
went out of his way to help deal with a wiring issueRichard H.
The truck was not even there at the scheduled pickup time. It was 5 hours late while the crew I had to help load it sat around waiting. This delayed loading and caused me to have to take another day off of work. When I finally got the truck it was dirty in the box and in the cab not to mention the cab reeked of body odor and cigarette smoke for the loading and drive. I had to scrub the cab down and put in air fresheners in to make it even bearable. Overall a pretty disappointing and terrible experience.Jared K.
Le client n'a pas laissé de commentaire.Joannie M.
Le client n'a pas laissé de commentaire.ROBERT W.
The help I received here was fantastic. I was in a pinch and I couldn't get a hold of any other U Haul dealers on a Saturday. I drove an extra 45 minutes to this location and I was so glad I did. Derek helped me with directions on how to load the car and helped me with all of my needs. As a woman it's hard to feel like you're not being taken advantage of sometimes, and I could tell immediately that he was there to help and be 100 % honest. I can't say enough nice things about my experience!Cassidy W.
Le client n'a pas laissé de commentaire.Sharon P.
We did experience a tire blow out on the auto transporter but help came. Our wait was less then three hours.Frank V.
Le client n'a pas laissé de commentaire.Mary K.
Le client n'a pas laissé de commentaire.Jefferson G.
Guy who work there is very sweet and willing drive my truck to back up with trailer which I don't know how hahaAMBER S.
Derek truly went above and beyond for us. Moving is a super stressful situation and we couldn't have done it without him. We are very grateful for him, his sincerity, and his work ethic. Thank you so much!Jeremi K.
Not really anything we're friendly courteous and a didn't take long to do the paperwork and they were very politeKaren A.
We were accused of putting some scratches on the trailer, but the trailer never touched anything but air. Where we picked up the cars was in an open gravel parking area and we were the only ones in it. We paid for the most expensive insurance we could get so we believe it was a way for U-Haul to make a little bit extra. Otherwise, we had a really good experience with them.Sandra D.
Le client n'a pas laissé de commentaire.Tristian B.
Derek was professional and friendly!Cliel R.
Le client n'a pas laissé de commentaire.Bradley T.
Le client n'a pas laissé de commentaire.Laurie T.
I made this reservation at the last minute due to a vehicle break down. It was simple and easy, not to mention very reasonably priced! The person that helped me, Derek, was incredible. He was super nice and helped get me hooked up. Highly recommend and hope you let him know how great he was.Richard H.
Le client n'a pas laissé de commentaire.Trace H.
Le client n'a pas laissé de commentaire.Craig A M.
Le client n'a pas laissé de commentaire.Craig A M.
Le client n'a pas laissé de commentaire.Susan M.
The owner of this location is so nice and helpful. We can use any location in town but we choose to go back to him for all our needs!!MICHAEL M.
Derek was so helpful! He was knowledgeable, friendly, and glad to help and let us know the different equipment and packing options available. He explained things clearly and answered all our questions like he didn't mind us asking. Definitely a â€œsecond- miler.â€ Best uhaul experience, a great representative for the company.Ellen M.
Le client n'a pas laissé de commentaire.Janice C.
friendly and attentive.daniel N.
Le client n'a pas laissé de commentaire.KELLY K.
Le client n'a pas laissé de commentaire.Kara M.
make sure all repairs done. Window washer broken on driver sideClay C.
Le client n'a pas laissé de commentaire.Michael M.
Great customer service. Thanks so much Derekâ˜ºEdith H.
Had an appointment for 2:00 PM and had to wait for someone to help me (about 15 minutes)Keith Leon N.
Le client n'a pas laissé de commentaire.Clay C.
Le client n'a pas laissé de commentaire.Troy S.
Le client n'a pas laissé de commentaire.Terri C.
It was getting late in the day and they went above and beyond to make sure I got what I needed to get back home. Great serviceMICHAEL R.
Le client n'a pas laissé de commentaire.William R.
Nice rideMike B.
I demand a portion of my payment back due to my incredibly horrible experience with U-Haul. When we arrived to pick up the truck we reserved, there was no ine available to help us. This was during business hours. We waited for an hour but still no one showed up at the Washington street location in Montpillier Idaho. We specifically requested to check in with someone rather than attempt to check in virtually through a phone. We are technologically challenged and our phone doesn't always receive good internet reception. Since no one ever showed up, we were forced to call the U-Haul General number and attempt a virtual check in. An hour later we ultimately we given a code to access a key for the dirty truck. The truck battery was almost dead. We were concerned during our travels that we would be stranded because the truck barely started. The worry of being stranded and the lack of assistance and delays caused us to have a high stress and worrisome experience. How much credit will you allow?Charles P.
Le client n'a pas laissé de commentaire.Thayne B.
Le client n'a pas laissé de commentaire.Steve W.
No improvement great job guysCurtisjeffrey W.
Le client n'a pas laissé de commentaire.Paul V.
The guy there is very help!Cody M.
Le client n'a pas laissé de commentaire.Chad G.
Did very well no improvements neededJESSICA P.
Le client n'a pas laissé de commentaire.Paul J.
Derek was great. He was exceptionally friendly and helpful. Overall this was a very positive experience.MICHAEL B.
Great experience with Derek, he was super helpful and friendly!Timothy B.
Le client n'a pas laissé de commentaire.Christopher M.
Derek was amazing! Very friendly!Danielle O.
Excellent service, nice, clean facility. The dealer will find the right equipment if he does not have it on hand.Gordon A.
The Montpelier pickup location had the best friendliest clerk (David I think was his name). He was extremely helpful and had fantastic customer interaction. I would highly recommend his service!Randall O.
Le client n'a pas laissé de commentaire.Shirley M.
When I rented on the website I did not see any information regarding what time it was due to be returned other than Sunday April 26th. I had to choose a pickup time but no return time was requested. This is not like renting a car when the have you choose a pickup time and return time for the rental. When I returned it today I was surprised to be charged $57 for a late return. This was not obvious on the online rental. Will think twice before doing this again.Mark S.
My experience was great. Treated with utmost respect and will do business again.Douglas M.
His friendly and positive demeanor made this an excellent experience. Derrick was very patient and eager to be sure we understood everything. Would definitely recommend this location!!Gypsy V.
Very friendly, helpful location.Ross W.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.Buddie B.
Le client n'a pas laissé de commentaire.Hatchet AND Ha M.
The man was very helpful and nice. He went and got the trailor for me and hooked it up to my vehicle. I will continue to work with him on my rentals.Shirley M.
Le client n'a pas laissé de commentaire.Mitchell B.
Making sure the trucks are in the orginally selected location- the montpellier location and the soda springs locations were very nice aesthetically and the staff was warm, helpful, and informative.Cami C.
Le client n'a pas laissé de commentaire.karl M.
Le client n'a pas laissé de commentaire.karl M.
Trailer performed great. However I did get pulled over because the license sticker was expired on the trailer.Adam J.