Get a quicker response when you online talking to Al because you respond back to them then your waiting another 20 mins before a response back. Frustrating
Jason B
Customer Reviews for RG Firearms & Sporting Supplies
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Worked to get problems solved to satisfaction
Fred FIt seems two times I was charged for something called safe travel and it was fifteen bucks both times. I did not ask for this and will gladly appreciate not being charged and refunded
Tiffany COnline checking process can be better. Other than that everything else was good.
Nikkole GThe truck had an exhaust leak and was a bit noisy. Also, the application to upload the pictures didn’t work, so I had to send them via email to a representative.
Steven KEverything went very well.
TRACY SHours of operation are limited. App only gave dropoff times that the business was not open.
Andrew PExtremely helpful staff. Crucial our stress free travels.
ERIC JTruck was truck was in dire need of maintenance. Constant problems with check engine light. Ran through gas. Awful ride. Shortest ramp I've ever seen.
JO ATires were not properly inspected or maintained, resulting in 2 blown tires during our cross country trip
ALYSSA DAll were polite and courteous both at time of order and pick up.
WAYNE KWeren’t open forn15 minutes but let e in anyway and helped with drop off Nice guy
SAMMIE BTake away the app. It is useless and time consuming.
TEYAWNA MThe area needed to pick up the trailer was conjesed.
DAVID GNice experience, very clean equipment.
DOUGLAS MA fine establishment, service was good, 100% would rent from again
THOMAS STook care of me as I was new to towing.
SCOTT JMobile app could have provided more info on the mobile checkin. Mobile app was great for changing pickup and drop off times.
David BFix the app so it actually connects to find my location.
Aaron WAsked to show how to secure car on trailer and man said, “I don’t know, I’ve never done it”
Andy DSo easy to obtain. People were very helpful.
Debra Wvery convinnent.
Jun WN/A. Everyone was kind and knowledgeable (and funny). It was a great experience.
Ramona WCustomer service at the U-Haul place. Rude and did not respond to me until I hade to raise my voice to get some help.
Sherry MVery nice to work with.
Richard J