Le client n'a pas laissé de commentaire.Thomas T.
Customer Reviews for Rhodes Climate Controlled Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ooltewah, TN 37363
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 9h am à 5h pm
- Ven : 9h am à 4h30 pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 5/30/2022: 9h00 am à 1h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kenny M.
Le client n'a pas laissé de commentaire.Greg R.
Samantha, the woman who was manning the U-Haul location, was absolutely incredible. She went above and beyond what was needed in assisting me. She even bragged on other members of other locations.Catherine J.
SALES REP WAS GREATDavid L.
They didn't have the equipment I added on my truck rental and we weren't notified with enough advance to get what we needed elsewhere.Jason S.
Le client n'a pas laissé de commentaire.KELLY C.
Returned on Sunday so no one was there.Roger M.
Le client n'a pas laissé de commentaire.Vicki B.
Le client n'a pas laissé de commentaire.john K.
Le client n'a pas laissé de commentaire.Ivan D.
The only problem was that I didn't want to pick up the truck at this location. I had booked the Hixon location and was informed the day before that they had changed me to Ootawah which was a much further drive.CARLEY W.
I can't think of anything at this time.Matt L.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.MANUEL R.
Le client n'a pas laissé de commentaire.Emily W.
Rented a uhaul from an E Brainard location last year and this experience was SO much better. Quick & straightforward service, easy pick up, easy drop off, the truck even got better gas mileage??? Will 1 000 % use this location in the future and I undoubtedly recommend it to anyone looking for a rental.AshLeigh T.
Friendly and professional staff.Fred S.
Le client n'a pas laissé de commentaire.Ryan P.
Le client n'a pas laissé de commentaire.Joseph T.
The checkout on the website was a nightmare. I couldn't after multiple tries complete this activity. Why do I have to create a uhaul account to turn in a vehicle? Ok, kinda get that. Why didn't I know before I was done and dead tired from moving and having to set up an account in the dark and fog.BRYAN C.
Make it less complicated to pick up a truck on a weekend, the check in process with a smart phone is a nightmare!!!!!DENNIS G.
Clean the cabs. Box was cleanedjohn K.
Really good signage once you pull into the correct drive--but you could use better road signage.Betsy C.
I had ordered a furniture dolly. I wasn't told until I arrived to pick up the truck that they didn't have one. I wasted time going to another UHaul place who also didn't have one. Please notify the customer in advance so arrangements can be made. They finally did find one, but I had people waiting on me for over a half hour.GARY W.
mud on driver and passenger side like someone had been offroad. Felt like transmission slips in low gears.ROBERT C.
I locked the key in the truck with it running and had to pay 70 for a llock smith. It would've been nice if uhaul would keep a separate key to the truck at the office. It was my fault for locking the truck door.Jennifer L.
Le client n'a pas laissé de commentaire.LORI B.
Le client n'a pas laissé de commentaire.CRAIG R.
Le client n'a pas laissé de commentaire.SUSAN C.
Le client n'a pas laissé de commentaire.Jose G.
Le client n'a pas laissé de commentaire.CHERYL M.
Both, the lady and gentleman at the front were very nice and professional.Bryan M.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.RONALD K.
Le client n'a pas laissé de commentaire.randy D.
This is not my first bad experience with Uhaul.JOEY S.
Le client n'a pas laissé de commentaire.ANDRE J.
Le client n'a pas laissé de commentaire.LAURENCE C.
Very clean and very nice. The dark haired lady that helped us was great!KYLE G.
Love these folks ! This is the place to get your U-Haul !!!William H.
Le client n'a pas laissé de commentaire.LARRY G.
Le client n'a pas laissé de commentaire.Kathy C.
The self service pick up of a truck really sucked and it took forever for a representative to answer the phone. They then told me that they tried calling the alternate person's number and because she didnt answer,I was told that I needed to start the process all over again. It took about an hour and a half! Never again!Paul W.
It was a drop off. We filled out the online site information and put the keys in the box.JACOB W.
Le client n'a pas laissé de commentaire.Peter M.
They were very nice and the truck was clean!Maria A.
Le client n'a pas laissé de commentaire.John Y.
Le client n'a pas laissé de commentaire.Trevor M.
Le client n'a pas laissé de commentaire.Laurie W.
Le client n'a pas laissé de commentaire.JANE N.
Le client n'a pas laissé de commentaire.Joseph W.
Le client n'a pas laissé de commentaire.Dennis S.
Truck was clean Ordered and paid for furniture dolly which was not included (would like refund)Susan C.
Le client n'a pas laissé de commentaire.Stephen G.
Truck may have set a while, windshield difficult to see through the dust and bugs, inside needed vacuuming. Trucks located far back from office.James Morgan A.
No a huge number of vehicles on the lot and no trailers that I could see. So, the selection is definitely lacking.Christopher H.
The driver's door doesn't seal properly on the top edge. Wind leaks through top of door frame at the angled portion of the door. It sounds like when the window is left slightly open. Driver's side A/C vent cover has been damaged. One of the louvers is missing and was left in the drink holder. Other than that, truck worked fine.Jeffry N.
I was charged a $100 deposit because I used my Tn State issued Child Support card to purchase my truck. If I had been told of this issue I woukd have used a credit card. Upon my return of the truck I was late returning the truck but I did return the truck the same day. So I was charged an entire day's rate plus insurance. I returned the truck on the due date. I was unaware I had to return the truck at a certain time. Bottom line I want my full deposit back. I will never rent from this uhaul center ever again.Emily J.
Le client n'a pas laissé de commentaire.Jeffry N.
The location is very well-maintained with easy access in and out.Jeffry N.
There are no smoking signs on the truck but the inside of truck smells like an ashtray. The smell gave me a headache just the few minutes I spent driving it.Matthew H.
Get someone with company to drive each vehicle before renting. That truck had toooooooo many problems to be rented. Motor problems etc.... Bob GroveRobert G.
Le client n'a pas laissé de commentaire.Jeffry N.
Difficult to know where to go first. Should have a sign pointing to main office for u haul pickup. E wasted time driving back and looking for the u haul office.Andrew D.
nothing comes to mind. Courteous and accommodating.STACEY A.
keep up the good work. Friendly, fast. and efficient. Merci.BRUCE C.
Very Friendly !!ROBERT G.
Gas tank only had 1/4 tank of gas. I had to fill it up completely. It should have been filled up completely before I got there. I dropped it off with 1/2 tank. Uhaul should owe me 1/4 tank of gas.William M.
Next time please do not stereotype just because we were African AmericanKIERA H.
Le client n'a pas laissé de commentaire.Stephanie Gay B.
Le client n'a pas laissé de commentaire.Dustin C.
Maybe require that there is no smoking allowed in the truck. The cab was HEAVILY smelling of cigarette smoke when we picked it up and we had to have the windows down every time we drove it. It was a clean cab- it just stunk like cigarettes & as non-smokers it's a pretty offensive smell to have to breathe in when you have no choice. That was the only downside to our entire rental experience.Lauren F.
Le client n'a pas laissé de commentaire.Cindy H.
Keep equipment in stock. Needed a 12 foot utility trailer without ramp gate. Not one to be found anywhere around Chattanooga TN. Ended up having to rent a truck instead for considerably more money.Jay M.
Le client n'a pas laissé de commentaire.Lauren A.
Fix your appAllen C.
Tried to use the mobile app to return the truck but the kept crashing, took a few hours to make it work.William Y.
Love this location 💙â¤Renee P.
My issue is with Uhaul. I made a reservation only for Uhaul to change it ( different location) without any communication. Rhodes was very accommodating and helped get us the truck we needed/requested.Stephen C.
Over30 minutes to check in on 24/7 app while office was closed.SHELLY U.
Tell them that they have to go online to get the key not wait till they are there to pick it up and then tell them!!Scott B.
Le client n'a pas laissé de commentaire.Declan M.
Le client n'a pas laissé de commentaire.Lindsey J.
No recommendations. Just keep up the good work. Very nice friendly people, truck waiting for us when we arrived, clean inside and out.Joyce G.
Le client n'a pas laissé de commentaire.Juri B.
Vehicle sounded & felt like it needed new brakes.Jacob B.
Le client n'a pas laissé de commentaire.NATALIE G.
Le client n'a pas laissé de commentaire.Timothy H.
A more thorough inspection of vehicle damage with both parties present before releasing vehicle to renter.rodney J.
Le client n'a pas laissé de commentaire.Anatoly K.
Le client n'a pas laissé de commentaire.David K.
Customer supportBILL C.
Price too high...Ken C.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.David B.
Regular computer maintenance because the system kept failing.Robin D.
Le client n'a pas laissé de commentaire.Judy R.
Le client n'a pas laissé de commentaire.Elizabeth B.