Trailer door was damaged. Didn't realize this until we had already loaded and closed the trailer door. Door was jammed shut and wouldn't not open. Richardsons recommended using a pry bar which did not work. So we used a floor jack to force the door open. Returned the trailer before we were done with the move. Used a friends trailer instead. This made us 2 hours late to an appointment.jacob M.
Customer Reviews for Richardson Auto Parts
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lufkin, TX 75904
(Hwy 94 W)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.thomas B.
When we opened the trailer once we got it home, there was quite a bit of broken glass on the floor of the trailer. I would say to check it before renting to the next customer.Carol B.
Le client n'a pas laissé de commentaire.Glenn W.
Hard to get too. No parking and barely room to park.Caleb F.
The windshield in the grill cleaned!!!!!Ashish A.
Le client n'a pas laissé de commentaire.Brent C.
Man was very rude and place for not in good conditionloretta H.
Mark was great! He made my first time renting very easy and answered all my questions without hesitation.Deidra H.
Excellent service à la clientèlejacob M.
Le client n'a pas laissé de commentaire.Victoria S.
This guy made comments about the lack of a hitch jack too. Had his beefy brother stand in the back of the trailer to aide in the unhitchingChuck T.
Le client n'a pas laissé de commentaire.HOLLY B.
Le client n'a pas laissé de commentaire.DONNA S.
Le client n'a pas laissé de commentaire.mark G.
The location was not open for return shooting posted business hours.Lucretia E.
I originally was supposed to pick up my truck at R & H mobile housing, but my pickup location was changed to Richardson auto parts and I was not informed by R & H. (did not get the call you're supposed to the day before pick-up) but the man who answered my call at Richardson was friendly and helpful unlike the man at R & H who we first spoke to. At Richardson I was checked out quickly and he explained all I needed to know. If you're renting in Lufkin definitely consider Richardson auto parts.Rhianna W.
Easy pick up. Employee was very professional and provided equipment that was requested.Brandan M.
Le client n'a pas laissé de commentaire.lynn B.
My original reservation was for a pick up in Diboll Texas on Friday which is where I was moving from. I go to the pick up location on my reservation to find out that they are closed on Fridays! So I ended up having to drive 20 miles to get the trailer at a different location and back to Diboll which put me behind over an hour on my move! Extremely frustrating! Just make sure you verify that a location is open for pick up before you reserve a pick up!!Julie B.
Le client n'a pas laissé de commentaire.Linda M.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Joel K.
Le client n'a pas laissé de commentaire.Christopher S.
Le client n'a pas laissé de commentaire.gilbert M.
Le client n'a pas laissé de commentaire.DELLA C.
Le client n'a pas laissé de commentaire.Elizabeth H.
The gentleman was extremely kind and he even helped back the trailer into the lot. I couldn't have done it without him.samantha G.
The location is not clean and inviting. People are nice.KIM C.
Le client n'a pas laissé de commentaire.JEROME N.
The truck itself was clean, but I thought that I get a full 24 hours before I have to return it? I rented the truck around 2pm and I had to go to work from 5pm to 6am well by 9am I was already getting a call from this location because another customer needed the truck. They had told me the day before to pump gas to where it was when I took the truck, well that morning at 9am they said "time was of the essence" so to just bring the truck in. Long story short I got charged an extra 40-50 dollars because of what they told me to do. Horrible service.MAURO L.
the location is good, the person who rented the trailer was very nice and very helpful, the trailer was clean on the inside but the outside could have been washed, it looked like it had been in the snow. Overall I would return to this dealer.scott C.
Le client n'a pas laissé de commentaire.EDWARD B.
Le client n'a pas laissé de commentaire.roy B.
Le client n'a pas laissé de commentaire.Deborah P.
Le client n'a pas laissé de commentaire.Michael D.
stock up on more rentals trucks and trailersEARNEST D.
Dollies were not on truck and it was dirty inside the truck and trailer part Very disappointed in this experienceJoe H.
Very difficult to navigate a trailer,due to their extremely small parking lot.Brady J.
Le client n'a pas laissé de commentaire.Millie M.
Le client n'a pas laissé de commentaire.joe M.
Le client n'a pas laissé de commentaire.Debby A.
Le client n'a pas laissé de commentaire.Benjamin B.
Le client n'a pas laissé de commentaire.LARRY D.
This location is a car junk yard With U-Haul as a side business. It was easy to return the trailer & near to my home. The staff was very friendly & accommodating. It was a GOOD return experience.BILL G.
Le client n'a pas laissé de commentaire.cynthia H.
Le client n'a pas laissé de commentaire.DANIEL R.
Just dropped off.GREG F.
Le client n'a pas laissé de commentaire.DEBORAH D.
The service at Richardson's is excellent. If they did their jobs half as well as they currently do, their level of service would still be far ahead of other rental locations.JB S.
Le client n'a pas laissé de commentaire.misty S.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.ROBERT N.
Le client n'a pas laissé de commentaire.NATHAN E.
Le client n'a pas laissé de commentaire.STEVE C.
Dave was very polite, and helpful. I will definately use U-haul again when it comes to moving, and recommend it to all my friends.WALLACE S.
Le client n'a pas laissé de commentaire.JARED W.
Le client n'a pas laissé de commentaire.