Jeffrey W.
Nice guy at the shop I picked up equipment. Easy in and drop off.
Évaluations des clients Richmonds Service Station
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Témoignages des clients récents de Richmonds Service Station
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Jennifer H.
Very friendly and helpful service.
Abby K.
Instructions were easy to follow. Drop off location was closed but didn't hinder anything.
michael D.
Awesome people
Aaron H.
Never received my call to make arrangements, owner was rude, truck was dirty, and heat was turned on high with fan on full when picked up on a 95 degree day. Truck was parked facing wrong way on a one way street.
frank N.
We're not open when dropped off vehicle.
Michael C.
I had difficulty accessing the mobile check in app but fortunately Bill was at the counter to guide me through the process. Thank you.
Christina H.
Truck was clean but wasn't expecting my price to be so high when I was done brought back truck earlier but still was charged 71$ I thought it was 19.99 day I set my mileage at 40 and brought it back on 41.7 sorry but didn't like surprises when your on a budget.
Leroy H.
I paid for a utility dolly and it was not on the truck the offic was closed and I had no help and never got to use the utility dolly I paid for
Mitchell J.
Don't change a thing. Excellent location and service made my move go without any problems.
Craig B.
Originally reserved for another location. After reserving truck they did not have another 10' truck and transfer me to another location.
David G.
No furniture pads in truck, still charged for them
Brenda A.
Dropped off after hours.
Michael M.
Great guys, easy to work with.
john S.
Was very satisfied with all with my experience.
Jeff L.
I didn't realize I had to return it 24 hrs later. I figured the drop off wouldn't even be open on Sunday so we were in no rush. Get dinged with a late charge for being 2 hrs late! Only getting 30 miles with the truck is total B/S!!! Went 9 miles over and you guess it I get dinged with another charge! U-Haul is a B/S company!!!!!
joe C.
Nothing. I'm glad to do business locally. Good to know that in a small town this location has trucks available.
EZRA L.
Great guys! Made sure I had a truck even though it was short notice. Highly recommend them.
Andrew D.
Ash tray was full, cab had a smell to it. Loading Ramp was full of mud. Truck had no power and mpg was 9.1 My wife cleaned cab 2 times and put air freshener in.
Donald S.
Equipment was clean but the air conditioner didn't work
Heather L.
fine for a drop off and the people are friendly (based on a past experience), but it looks abandoned lol
Raymond P.
No improvement required. Good old hometown service; appreciates you as a customer. Will rent through him again!
AMY R.
This location was closed at the time of drop-off (12:45 pm on a Saturday). This particular experience was not spectacular since there was no one there. We were in a hurry and had to go through the time-consuming online return. The site is rather dirty looking, but the man who owns this garage is EXTREMELY nice!! We've dropped trucks off here before and he has been very accommodating and friendly! Because of that, I am still and always will be, willing to continue using this location.
scott H.
Not much owner was a real nice guy and explained everything very well thank u
Marjorie K.
My location was changed, but a few calls got it changed back, took a half hour to do though.
Mike B.
I dropped it off at this location and got billed because they said it was to be returned at the pick up location
cassondra D.
The gas was not were it was supposed to be when we got it and used more mile since was told i had to take back to the same location witch was not what i was told at the start
PAULA F.
They were mean.
Robert T.
Remind renter not to forget personal car keys upon returning truck ,oops thank you
CHRISTY S.
Richmond's were very nice to get along with. Very friendly. No hassles.
Trenton B.
Two minutes from home made for easy pickup and drop off. The place is a working service station so it has its wealth of clutter and the smell of engine fluids hangs thick in the air but it gets the job done.
Jenny H.
There are limited locations in this area to obtain a uhaul and this is the ONLY one locally that is open on Saturdays. The gentleman was friendly but the shop itself is filthy and smells of cigarettes. I know auto body shops are typically pretty dirty because of the work being done there but usually there is a clean, smoke free area to handle any transactions.
randall B.
Excellent, friendly service with a smile!
Mark Y.
Tell us verbally up front the truck cab leaked water. Yes it was on papers that cab leaked . Why rent. A truck that leaks in the first place.
Greg K.
Great location... Friendly folks... Prompt and efficient... Had my truck and on the road in just a few minutes!!! A+A+A+
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