Le client n'a pas laissé de commentaire.DAVID K.
Customer Reviews for Rio Hondo Lumber & Supply
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I wouldn't change anything. It was a great experience.John L.
U meed more box trailers in the area. Had to drive an hour to pick it up.jose C.
Excellent customer service skills needs no improvement.Josephine C.
Le client n'a pas laissé de commentaire.Chad R.
Le client n'a pas laissé de commentaire.charles M.
Le client n'a pas laissé de commentaire.charles M.
Le client n'a pas laissé de commentaire.Kenneth P.
Le client n'a pas laissé de commentaire.Andrew P.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.Alejandra D.
Le client n'a pas laissé de commentaire.John H.
There was an overall equipment shortage (27 ft trucks) in the Rio Grande Valley. This was not Rio Hondo Lumber's fault. They did their best to locate the equipment and keep me advised. I ended up with only a 20 ft truck but it worked out OK. The left brake and tail light quit working on the auto transport, again no fault of Rio Hondo Lumber, but this created quite a time delay after we were on the road.Donald K.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.willie Z.
better notice. I rented a truck and trailer a month before I needed it. I got the call the day before I had to pick up at 3pm saying there was no truck there. and if I wanted one I would have to drive almost a hour one way to get it. There is no way you can't tell me in your system you didn't know that a truck wasn't going be available long before 3pm the day before. I could have made better arrangements if I had a better notice. And the person I talked pretty much didn't care it was take it or leave it. This will greatly affected my decision to use U-haul again going forward.Patrick P.
Very friendly and helpful individuals. Super positive attitude willing to do what needed to be done to make sure I was happy.Stan D.
Le client n'a pas laissé de commentaire.anthony R.
Great staff, very helpful.Michael C.
Le client n'a pas laissé de commentaire.Joy C.
Le client n'a pas laissé de commentaire.Rene V.
Le client n'a pas laissé de commentaire.tom J.
Le client n'a pas laissé de commentaire.Frontis N.
Le client n'a pas laissé de commentaire.BOBBY DALE C.
Smooth transaction from start to finish.fredrick B.
Le client n'a pas laissé de commentaire.Diana S.
Very customer friendly. They take pride in ensuring that the whole experience of picking up and dropping off goes well. I highly recommend this location and would use them again. This was the second time I have used this location and was very satisfied on both occations.ronald C.
Guy who helped us out was great wish I could remember his name, but very courteous and being in a rush he really helped us out with his speed of doing things and helping us hitch up trailerfrank S.
More efficient gas mileage would be wonderful on the long haul!francis V.
Very helpful personnel. Fare price. Equipment was very clean and serviceable. I would recommend this store for all your hardware needs. They take good care of their customers.ronald C.
Le client n'a pas laissé de commentaire.frank W.
Our experience at this U-Haul was so POSITIVE! I so appreciated their making our rental convenient for my scheduling and understanding and accommodating with my rental. They came through for us. Jason was so helpful.ROXANNA M.
Nice people. Represents the company and themselves very wellGeorge Y.
Le client n'a pas laissé de commentaire.Alan A.
NEVER USED A UHAUL TRUCK..VERY CONVENIENT WILL RENT ONE WHEN NECESSARYRUBEN B.
Pick up and drop off was easy. Clerk went over truck and explained everything we needed to know about it plus told us about 24 hour road service. Will definitely rent here again.Babs G.
Le client n'a pas laissé de commentaire.Raul R.
This place was pretty good but I only came to this location after waiting almost and hour for the guy to show up at Can too auto place in Harlingen . He was like yea maybe I'll show up at 12:30 when it reserved it for 10:00. I had to drive 6 hours and it set me back on my schedule severely. I wasn't able to to pick the uhaul tip 12:45. Also, woman on the phone told me this uhaul place was only 8 miles from my location and when I put it in my maps it was 18 miles. So 40 min in total. The most inconvenient experience of my life!! Just a horrible experience overall.Natalie E.
Very courteous and helpful. Hector was very nice to work with. All in all great people.RANDY H.
Excellent service à la clientèleRoman M.
Le client n'a pas laissé de commentaire.Jacob B.
Le client n'a pas laissé de commentaire.Bud C.
Excellent customer service!!! Very satisfied.... Thank you so much.....JOSE V.
Le client n'a pas laissé de commentaire.Shannon R.
restock as soon As possible .JOE T.
Le client n'a pas laissé de commentaire.Rosa M.
Le client n'a pas laissé de commentaire.JAMES F.
when refueling the gas gauge was slow to move thus overfilling tank by 1/2 costing me an extra 50,00 $dave N.
Le client n'a pas laissé de commentaire.dan B.
Great very friendly took time to explain my renting agreement and answered all of my questions.CHRIS Y.
It was closed.JAY M.
Le client n'a pas laissé de commentaire.LEROY E.
Drop off was just a random garage...I wouldn't call it clean and inviting, but it was also about what I would expect from a random garage. After-hours drop-off instructions were a bit confusing, but I managed to figure it out.MATTHEW R.
Extremely helpful. Pleasant experience from start to finish. Merci.Shari R.
Easy, convenient drop off location with plenty of areas to park vehicles.Frank C.
Le client n'a pas laissé de commentaire.Leslie B.
The location was fine. I was really dissatisfied with Uhaul.com itself, though, simply because I had to wait until Thursday to find out what truck I had and when I could pick it up on Saturday. I find that ridiculous since I booked the truck about a month ahead of time. I think it was because where I live, they only have the one-way trucks, but it was still fairly ridiculous.CHRISTINE P.
Excellent experience! Thank you!Linda F.
Le client n'a pas laissé de commentaire.MATT M.
This is the most professionally operated U-haul that I've used!LOUISE B.
Le client n'a pas laissé de commentaire.BURNET F.
Le client n'a pas laissé de commentaire.JOHN T.
closed dropped in lock boxRONALD T.
Le client n'a pas laissé de commentaire.DON S.
Vehicle had problems starting for odd reasons. Other then that the delivery was made on timechristopher A.
Le client n'a pas laissé de commentaire.Ryan S.
Ensure the power steering fluid is topped off. I had to add fluid before my return trip.DANIEL D.
Le client n'a pas laissé de commentaire.DAVID V.
Le client n'a pas laissé de commentaire.DONALD T.
Only make them pay what is on the invoice, and not anything more. Our invoice showed 62.07, yet amount charged on our bank account was 95,6 and the difference has yet to be credited to our account of 33.53. Please contact us immediatly to resolve this matter. Robert Ruffner/724-549-3436robert R.
When did the sales tax in PA go up to 8 %???????? That is what I was charged on my credit card.greg F.
Le client n'a pas laissé de commentaire.HAROLD D.
Great service from really nice people. A credit to U-Haul.PERRY Y.
Le client n'a pas laissé de commentaire.Jay H.
Le client n'a pas laissé de commentaire.JODI S.
Le client n'a pas laissé de commentaire.MIGUEL M.
Faster website access - just a minor item - great place, excellent service.CAROLYN O.
Le client n'a pas laissé de commentaire.DAVE S.
Le client n'a pas laissé de commentaire.JAY M.
Le client n'a pas laissé de commentaire.LISA D.
Le client n'a pas laissé de commentaire.SHELLY H.
The process was efficient and timely, very courteous employee!LOUISE B.
Le client n'a pas laissé de commentaire.REBECCA B.
I was really Pissed Off that a neighboring u-haul supplyer was contacting me and not willing to transfer my resurved equipment to aamco and just expected me to fufill my reservation through their location. NOT GOOD BUISSNESS.When I have to go through that much foot work to insure that my arrangments are met. The staff at aamco was great about the whole thing, and very acomidating. They made it 'all better'.DEBORA B.
Le client n'a pas laissé de commentaire.shawna S.
Everything was handled very well.ADAM B.
Le client n'a pas laissé de commentaire.MELISSA R.
Le client n'a pas laissé de commentaire.HERMAN S.
Everything worked out great!!!JIMMIE S H.
Le client n'a pas laissé de commentaire.DAN B.
U-Hual is doing a great job.IBRAHIM A.
Le client n'a pas laissé de commentaire.FRANK C.
I was taken care of by two people. One wrote up the paper work and the other cleaned off the snow and had the truck running:)MICHAEL L.
Owner got a little upset that I called Clymer facility to rent and got rates from them because he wanted to charge me double for renting it from him.DAVID M.
Le client n'a pas laissé de commentaire.GREG F.
KEEP UP THE GREAT SERVICEWYATT P.