Customer Reviews for Rizzy Store 1 LLC
(U-Haul Neighborhood Dealer)

341 évaluations

7808 Panama City Beach Pkwy   Panama City Beach, FL 32407
(The Shell Gas Station)

(850) 250-5367

Heures

  • Mon–Sat
    De 7 h am à 7 h pm
  • Dimanche
    De 8 h am à 5 h pm

Services dans cet établissement :

Pour nous contacter

(850) 250-5367

7808 Panama City Beach Pkwy
Panama City Beach, FL 32407
(The Shell Gas Station)

Services dans cet établissement :

Heures

  • Mon–Sat
    De 7 h am à 7 h pm
  • Dimanche
    De 8 h am à 5 h pm
  • Inspection gratuite du remorquage

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

This was the 3rd location I had to go to. I would NOT recommend UHAUL. But this location itself was ok. They should have honored my reservation price and the trailer could have been a little cleaner.

Jennifer A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe C. 
Évaluation :
5

Very efficient and knowledgeable attendant

RENALDO V. 
Évaluation :
5

Very friendly and helpful people at this location. I won't go anywhere else unless I have to.

marc B. 
Évaluation :
5

I wish I got a discount for returning the truck in 3 hours

erica M. 
Évaluation :
5

Just take great care all the uhaul team they all are outstanding great customer service

Thomas B. 
Évaluation :
5

Uhaul has been an amazing moving company to allow people to use there equipment they have been wonderful working with us on this journey a little pricey on keeping the truck an extra day

Thomas B. 
Évaluation :
3

pulled into return lot fifteen minutes after the scheduled time, then to be told I had to unhook / drop the trailer and park the truck was in at 1/2 hour after, then being told I had to bring in the dolly and blankets, after bring these in was told we were all set and good to go. The next day I get an email that I was charged for an extra day to being late. Stopped by location and they said it was all generated by the system, they had no control over it, When asked why wasn't I informed I was going to be charged for an extra day i was told they were not aware of it as it is in the system. My pick up location had the dolly and blankets in the truck and they assisted me with hooking up to the trailer. Drop off location is also a gas station, UHaul I guess to its employees is an inconvenience as there were only two women working, And that's what they told me, we are only two women running it.

William W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eddie G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel C. 
Évaluation :
5

Much easier than going online to go to the store. Website is difficult to navigate

Greg M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rita B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah B. 
Évaluation :
5

Great customer service!

Jessica N. 
Évaluation :
2

Customer service skills need to be improved. The lady who checked in my vehicle was not polite at all. She did not have a smile on her face during the entire process. I returned the vehicle a day early and had questions about the early return, any refund, or charges, etc.. She quickly brushed me off, saying in a rude tone, that everything was fine. She wouldn't explain anything. I felt as if I was being rushed away. I am a Property Manager and I come in contact with several people throughout the day... my residents, vendors, etc., and customer service is VERY important. Professionalism, a person's body language, tone of voice...just a friendly smile... Each of those attributes matter.

Latarsha E. 
Évaluation :
5

The ladies staffing this location were excellent to work with! Professional and friendly.

Joanne U. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas J. 
Évaluation :
5

Personnel were very helpful

Jeffery B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sharon R. 
Évaluation :
3

Trucks should be checked by uhaul employees or store employees after drop offs so next person doesn't have to clean the truck before putting their stuff on it.

Larry C. 
Évaluation :
5

Good experience

Jed I. 
Évaluation :
2

Actually do an inspection with the renters . Making sure checking gas etc as I just got charged for gas when. I put correct amount and they over drafted my bank. Will be calling in regards to this.

Faith P. 
Évaluation :
2

The drivers side mirror was loose and I had to fix it. They also tried to bill me for the trailer instead of being compensated for hauling it.n

Craig K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrian O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Freda D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Natalie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rich E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

StevenEd H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tim T. 
Évaluation :
3

Not tell them it's 58$ on the phone and then charge them double that when they get there

nick J. 
Évaluation :
5

Very helpful and nice people

Joel S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenneth W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

david F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan R. 
Évaluation :
3

Clean the truck

Meloney R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

hugh M. 
Évaluation :
5

Great customer service!!! Clerk was very professional snd friendly. Easy to do business with.

Tammy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob H. 
Évaluation :
4

The van was in great shape but not clean.

lachlan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

annie K. 
Évaluation :
1

You overcharged us $1700 You charged us $2400 to go there And only $700 To come back in the same truck You price gouged for no reason And you did it to someone with cancer you ought to be ashamed of yourselves All we wanted was a refund for the difference that you overcharged us but none of you will give a straight answer The only one is we can overcharge more people because more people want them That's price gouging and it's illegal. Michelle Winney 636234 8629 .

thomas W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phil L. 
Évaluation :
5

I want my money back i return it back early

Michelle W. 
Évaluation :
2

None of the supplies I ordered were there when I went to pick the truck up. The truck had ants in it. Thank goodness I only needed it to go 5 miles bc it was such a junky vehicle.

Willow R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

William L. 
Évaluation :
5

The truck did not have working air conditioning, and moving furniture in the Florida humidity in the afternoon was brutal. I did not get a discount for not having air-conditioning either. There was not another choice for truck so I had to use that one

Shana W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rusty O. 
Évaluation :
3

When I pick up my uhaul it was not clean there was belongs under the seats and used plastic cutlery In it. Didn't have the van for 5 minutes before I saw roaches running across the floor boards. I have rented many uhauls in my life and never have had such a bad experience. Then to top it off the website said 0,59 a mile and I was charged 0,69 a mile. Overall I'm not shore if I will be renting from uhaul again , at least not in the near future, that is for shore.

Melissa W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rod S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shana G. 
Évaluation :
5

Good customer service

hershel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIM F. 
Évaluation :
5

SUPERB >>> Zero improvements needed. I have rented trucks many times over the years, but never have I been more pleased.>>>>>>>> Lana, your agent, was amazing; very personable, kind, knowledgeable, and professional.

JIMMIE B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stephanie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTI E. 
Évaluation :
5

The lady that handled my contract was excellent. She did a good job making sure every thing was ready. She was also very professional and efficient. Companies that have associates like this person have a real diamond!

GEORGE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rusty O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tracy O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laurie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MUTHUKUMAR E. 
Évaluation :
5

The customer service was amazing at both the pick up and drop off locations. The trailer was very well put together and handled the 12 hour trip from Florida to Illinois great. Thank you Uhaul for taking great care of me on the pricing and the overall reliability of not just your employees, but your equipment as well. I will definitely utilize Uhaul again without question

dustin M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARK H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rusty O. 
Évaluation :
1

New people running this location. New location. I even had my truck hit in the parking lot by another uhaul truck! Having to file a hit and run with the Sheriff's department because no one here is any help

Scott M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne W. 
Évaluation :
3

The truck was dirty both in cab and box. The attendant offered to switch the truck but I declined as it was not hard to clean myself. However, after loading the truck partially while it was raining I noticed the truck was leaking water from the roof. After finding alternative equipment I returned the truck after 6 hours of what should have been a two day rental. The truck was not usable as items in the truck were getting wet. I returned the truck and was given a 20$ credit towards my one day rental. I believe this is unacceptable as the truck was unusable so to leaks. I would not recommend this location at all and I will question any future use of Uhaul.

Michael K. 
Évaluation :
2

There was no trailer jack. The clerk made we wait as he sold various sundries to other customers as if my transaction with him was thr lowest priority. He questioned my understanding of how to connect the trailer as if I was clueless. There was a helper who clearly did not know how trailer safety chains work and wrapped the extra length around the tongue of the trailer including the wiring harness. I had to redo the entire thing correctly. It seemed that their participation as a UHaul location was an inconvenience to them. Amateurs

George C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIE P. 
Évaluation :
5

Excellent customer service

patti V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Georgia B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

RICHARD R. 
Évaluation :
3

Windshield wipers did not work at all and as we drove hundreds of miles in the rain it was incredibly unsafe.

Cheryl D. 
Évaluation :
5

Very friendly and professional

Fred Y. 
Évaluation :
5

The service was exceptional!!

GLORIA B. 
Évaluation :
5

Excellent communication. Friendly.

patti V. 
Évaluation :
1

First time I walked into rent the trailer, the lady that ran the store told me I had to wait for uhaul to send me a code to unlock the lock box. I waited about 2 hours and never got the code, called uhaul customer service and they said I had to just go and check in at the store. So I waisted about 3 hours because the lady that ran the store didn't know what she was doing.

Russell S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALLEN E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim F. 
Évaluation :
1

The staff could/would not answer simple questions. I now have a charge for $20 for IDK. I still don't know how to get deposit back.

marykay R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ROBERT L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

henry L. 
Évaluation :
3

they didn't have any furniture pads and I ordered 36 of them when I reserved the truck. Unable to pack truck correctly with no pads

RONALD F. 
Évaluation :
1

Truck had hundred or pad in back and blood splatters don't know what that was about

jim H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

warren B. 
Évaluation :
1

Went to drop off truck and there was a note on the door ( Be Back in 15 Minutes) 45 minutes later still no one. Call customer service on hold for 20 minutes but she was able to verify there was no one at the drop off location. Whole experience was bad. drove 30 miles to pick up truck ( burnt fuel),had blowout on hauler and had to change truck tire due to bald tire, drop off as stated earlier, then they charge me for 2 gallons of gas ( said I was short on gas) Sent photo of gas gauge but NO response. Service has went DOWN HILL

GREG K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher D. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page