Charles S.
Great customer service
Évaluations des clients Roberts Family Enterprises LLC
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Roberts Family Enterprises LLC
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Laura K.
I arrived and the people here were so super friendly! I had never towed before and they were so understanding and unhitched the tow behind for me. I had such a wonderful experience with U haul. Wouldnt ever hesitate to use again!
Michelle D.
Nothing
DAVID B.
Auto hauler price is for six days only needed for 4, next time I won't turn it in early,I hold it for the six days get my money worth,Not u-haul double their money
JOE P.
No improvements needed. Insurance prices are a bit high for the equipment.
Harvey C.
Donna was very professional and everything was ready at pickup. Drop off was a breeze. Thank you.
Kera B.
The family that runs this location is always extremely friendly and happy to help.
David L.
Trailer had a leak so I rushed to get things moved in 1 day. I brought the trailer back early and let them know it was leaking pretty bad. They only charged me for one day. I picked up Friday morning and was scheduled to return Sunday. Great customer service and I will always rent from this location for as long as I am able. They also sell metal buildings, and I am sure the customer service for those would be outstanding as well. Thank you Robert's family enterprises LLC. You have a customer for life.
Mark R.
Great customer service!
Sarah L.
Did not wear mask.
Thomas C.
I thought use of the truck for four hours was a little pricey.
Richard F.
Have rented other times and each time experience is great!
Brent M.
I have a concern and have been on hold for thirty min .Can someone contact me .4233881688
Wayne P.
No trouble. She apologized for the fuel mishap even though it was not her fault.
Skyler V.
Great experience!
dan C.
Very nice friendly and very accommodating.
William L.
It was a good experience all the way around. Very friendly atmosphere
James B.
Extremely friendly and helpful
Roy S.
Make someone available for drop off receipt
Henry B.
Excellent service - always ready to help and very knowledgeable about the operations. I highly recommend this location to everyone needing to rent truck or trailer equipment.
Chuck K.
store opened a half hour late. only opportunity to rent in town, thus I had to wait for them to get to the store.
David T.
Nothing to fix, I've dropped several trailers off there over the years.
Thomas M.
Hire a bunch of people like Barbara at Gellar's in Manomet, Mass. She was, and is excellent.
Daniel B.
Nothing! Dawn was great, friendly, considerate and knowledgeable.
Tom C.
I have rented many times from this location and never have had a bad experience. Always friendly and helpful in providing (or finding if necessary) the right equipment.
Donald T.
Being able to check in after hours with a cell phone was nice.
Tom C.
I have rented many times from this location. Always a pleasant experience.
bonnie R.
Helpful and friendly
David T.
They were closed the morning I dropped my 4x8 trailer off. I have dropped other trailers there before. I live in NC and they are close to me in Mountain City ,TN.
jay P.
Great customer service!
Cordel K.
Not an actual U-haul location, this is a used car lot with a drop off box. The manager/owner took my receipt and paperwork from my pickup location told me that was all he needed and I could go. Didn't give me back my receipt or any documentation showing I dropped off the vehicle.
david P.
Everything went really smooth very pleased
Thomas W.
Great service. No issues.
Donald P.
Excellent
Thomas W.
No improvements required. Process was efficient and courteous. 5 stars.
David L.
These people went above and beyond what would have been required. This is the best U-haul experience I have ever had. The truck was flawless and drove like a dream. I have nothing remotely negative to say. Thank you for everything.
Joseph W.
The doors were locked when I arrived. I called and it turns out the attendant was picking her daughter up from school, but she instructed me to leave the trailer and she would check me in when she returned.
ben W.
Looked like a child day care center. But everything went ok.
JOE P.
Everything was as I have come to expect from Uhaul. Good product and helpful representatives.
Mildred K.
Awesome business and will be using them again or any time I need a rental truck. Very accommodating and friendly staff. Prompt response when asked for a call back. Two thumbs WAAAY UP!!! Thank you!
Thomas C.
This is a very nice and convenient drop off location. Personnel are very nice and accommodating.
Jerry W.
Yet again for the second time I'm not Jerry and you have the wrong email!!!! You would think after the first time you guys would be smart enough to fix this.
Samantha M.
This location was wonderful. The woman that assisted us was so kind and helpful. If we ever need a U-Haul again, we will definitely make the drive to Mountain City!
dennis R.
Exceptional customer service!
Robert R.
Excellent service and people. A good place to do business.
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