Le client n'a pas laissé de commentaire.Amber A.
Customer Reviews for Rockin R Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Canyon, TX 79015
Services dans cet établissement :
8h am à 12h pm / 1h pm à 6h pm
- SamediDe 8 h am à 12 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Yvonne F.
The guy was very helpful and informative, and understanding of the short comings of the pickup placeMichael K.
This location saved us after a glitch from the 6th st location in Amarillo. The rep there in Canton was greatJerry B.
I was very pleased with our experience. They were so nice to talk to and everything went smoothly. Timothy R.
Le client n'a pas laissé de commentaire.Casey H.
Le client n'a pas laissé de commentaire.Jordin T.
The truck was very nice, well maintained, clean, no damage and drove very well. The guys that ran the store were very professional, and explained everything! However, the "U-Haul" app NEEDS WORK. The online order process (from my phone) needs a lot of work!! I worked 35+ years in the computer/programming industry and I recognize very poor programming. It appears the company did not want to spend the money for progamming labor, or the guys who did the coding do not use their own product. I will probably use U-Haul again, this is for anyone else who can use the info..........!?Terry D W.
The drop-off was very difficult. The drop off area by the storage units was difficult to find, and the drop-off key box was non existent. I finally found the office in another building completely, and dropped the key in the mail slot. The help # I called had no clue as to where the key box was.David C.
Check the cigarette lighter in all trucks. The one in our rental malfunctioned causing us to get lost as the battery in our phones could not be charged. we went out of way.Jorge R.
Everything went well, Good location.Don M.
We had to wait almost an hr to get our change and turn in u haul no one was in the office! Cust service was horribleDanielle D.
Great location.SUSAN H.
Le client n'a pas laissé de commentaire.DENNIS O.
I was assured that someone would be there to receive the trailer. When I arrived the door was locked and no lights in the office. I called the phone umber provided and was told that someone was there but could provide another address for delivery. I returned to the office and knocked until someone appeared and unlocked the door. They wanted me to unhitch the unit but I refused.HERSCHEL T.
Excellent customer service and very friendly and helpful staff!Jacob S.
Le client n'a pas laissé de commentaire.DAVID L.
Perfect way to store my stuff over the summer.Jacob S. | Expérience générale
Small Town with excellent customer service, Cayden met us at the storage unit to check in our rental trailer. Very pleasant and easy return process.Melissa C.
Le client n'a pas laissé de commentaire.Michael F.
Was not real sure I was at the right place. Easy parking lot to disconnect trailer. But there was no sign or any other uhaul equipment onsite.john H.
The guy working the front desk was rude and sarcastic when I asked for assistance in locating the office which is hard to find and isn't clearly marked. They seriously need to find good help with customer service skills.Ursula D.
Le client n'a pas laissé de commentaire.harley D.
I did not go insides the employee came out to me. the area is desiving based on no Uhauls on the office site lot, you have to drive to another location not for to drop it off. but worked great and was friendly.Kyle E.
Well done, thank you for your help!Tim G.
Le client n'a pas laissé de commentaire.Philip D.
Le client n'a pas laissé de commentaire.Arana H.
Le client n'a pas laissé de commentaire.Richard W.
Best customer experience ever. Extremely friendly staff. Awesome people.Ruben M. | Expérience générale
Great place great people. I know if I need a storage unit they will be the ones I will go to. I was very satisfied with the size and price. The locations are very convenient as wellJUAN C. | Expérience générale
Le client n'a pas laissé de commentaire.Suzanne D.
Le client n'a pas laissé de commentaire.Nancy Q.
Le client n'a pas laissé de commentaire.Eusebio O.
Le client n'a pas laissé de commentaire.Patricia R.
Le client n'a pas laissé de commentaire.Debbie W.
Le client n'a pas laissé de commentaire.Robert F.
Le client n'a pas laissé de commentaire.Evan J.
Le client n'a pas laissé de commentaire.Jon B.
Le client n'a pas laissé de commentaire.Lyndal L. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT F.
New to town. Was easy to find and staff was great and very helpful about automotive info for the community. Trailer pulled like a dream over the AZ mountains. All in all a great experience.Dianne R.
Le client n'a pas laissé de commentaire.LARRY C.
Returned all: truck, trailer, doliies, pads on Monday December 20 around 530pm. I was told all was ok and that they will email receipt. I had to call 4 times Tuesday Wednesday and Thursday, to make it right.GUILLERMO D.
Le client n'a pas laissé de commentaire.JANICE M.
Outstanding service. Came through when we were in a bind.PATRICK O.
We're new to the area, when we arrived it was late, around 10:00 pm. We could not find the storage place on 7th and 4th street. we called customer service and after some confusion, the owner personally showed up and lead us there. The place was well lit and very clean and the owner was very polite and courteous. We really appreciated the extra mile he took. I would differently recommend Rockin R storage to any one needing storage space Canyon city TexasGeorge K. | Expérience générale
Le client n'a pas laissé de commentaire.TONY B.
They are perfectFRANCIS M.
Le client n'a pas laissé de commentaire.RUBEN S.
Le client n'a pas laissé de commentaire.Todd M.
Great Service & friendly helpful staffDAN P. | Expérience générale
The staff is always nice and helpful. We will be renting from y'all again. Merci!Patti G. | Expérience générale
Le client n'a pas laissé de commentaire.Robyn Barry N.
Le client n'a pas laissé de commentaire.Virgil J. | Expérience générale
When returning the equipment, I called the after hours number to report the return as directed. I spent hours with their answering service giving me the run around when I told them that I was dropping off the equipment and Uhaul had kept me on hold for over 2 hours trying to get help closing out the contract. I used a total of 4 different phones, different carriers, 1 of which a landline, as soon as I mentioned having trouble returning the equipment, they instantly went into the â€œIypu are cutting out and I only get every fifth word â€œ mode. Pitiful service. Uhaul customer service is even worse than this answering service. Uhaul customer service is so hard to reach, it is worthless!!!Alan B.
At least I was told what kind of location I was looking for. Found it easily.RICHARD S.
Le client n'a pas laissé de commentaire.Crystal K. | Expérience générale
The two staff members unhitched the trailer and checked us in very quickly on the returnDarren H.
Le client n'a pas laissé de commentaire.SANDRA G.
Would have loved cruise control on the truck for our long distance drive.John L.
I've had different storage units with Rockin R Storage since approximately 2006. Some have been outside but since 2013 have had climate controlled units mostly. At times have had as many as 5 units. The staff is always competent and knowledgeable. Also buy my U-Haul boxes there. Have recommended to friends who have rented there! Hooray!JOANNA G. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph E.
Perfectly fit our need & recommendations for Rockin R Self Storage Canyon TexasCharlie B. | Expérience générale
Le client n'a pas laissé de commentaire.ALLIE B.
Very friendly and professional:)))GASIM B.
Le client n'a pas laissé de commentaire.Vanessa S. | Expérience générale
Le client n'a pas laissé de commentaire.Celia S.
Le client n'a pas laissé de commentaire.Sonia R.
Le client n'a pas laissé de commentaire.Cheyenne P. | Expérience générale
Customer service was great and had no problemsDavid B.
Le client n'a pas laissé de commentaire.Lisa V.
This location was fine, but a little confusing on where exactly to park.Mikaehla C.
Le client n'a pas laissé de commentaire.Christopher E.
Keep doing what you're doing. Great service, great experience. Fast and easy.J P.
Le client n'a pas laissé de commentaire.JOHN E.
Door latches were rusted off. Trailer travelled very well. No other issues.JOE T.
Would not give us the trailer we requested for towing. Truck was in bad shape brake rotators were wrapped and shuck the whole truck when brakes applied. Transmission did not shifted right. Many time I had to stop shift into park then back to drive in order to get the trans to shift right. The tire light was on when I picked up the truck, and was told not worry about it. The truck had no power and got only about five mpg. I was wore out every day fighting this truck. I retired 10 yrs ago as a semi driver so large trucks were not new to me. Was not told where to drop off and had to find five different drop off places, in a strange city, before I found where I could drop it off.LK D.
Le client n'a pas laissé de commentaire.CHRISTY S.
Le client n'a pas laissé de commentaire.Wendy B.
Quick and friendly drop off. Wouldn't change a thing!ANDREW B.
Le client n'a pas laissé de commentaire.RUSSELL R.
Le client n'a pas laissé de commentaire.AMBER M.
Great place. I’ve had multiple times that I’ve needed a short term storage unit and RR has always been my first choice.Lauren O. | Expérience générale
Friendly and efficient staff, no waiting.Stephan B.
Le client n'a pas laissé de commentaire.KELLY D.
Le client n'a pas laissé de commentaire.Lori K. | Expérience générale
Le client n'a pas laissé de commentaire.BENJAMIN L.
Le client n'a pas laissé de commentaire.Jeffery N.
Le client n'a pas laissé de commentaire.Garth N.
Le client n'a pas laissé de commentaire.Stephanie L. | Expérience générale
No problems all wet great!BLAKE M.
The person in front of me had a truck renter and was there to pick it up but clerk didn't bobble check rentals for the morning and rented the truck out from under him. The guy was pissed. My experience was ok all the way around . I felt sorry for the guy in front of meCliff M.
Le client n'a pas laissé de commentaire.MIke V.
Everything was great. Friendly and helpful staffJohn H. | Expérience générale
Le client n'a pas laissé de commentaire.Kyle D.
Had to pickup my truck there because my pickup location didn't have my truck when I got there so much for reserving a U-HaulLeroy P.
Le client n'a pas laissé de commentaire.Francis M.
Le client n'a pas laissé de commentaire.Paula M.
Le client n'a pas laissé de commentaire.Lisa J.
Convenient location in CanyonCHADWICK S.
This location was clean easy to find. They were friendly and fast. The experience at this location was a breath of fresh air.JOE P.
Le client n'a pas laissé de commentaire.CHADWICK S.
Le client n'a pas laissé de commentaire.Lisa J. | Expérience générale
Easy to access and well-lit. Nice size unit. No concern for flooding because of the way it was built. Personnel amical.Cheryl M. | Expérience générale
Le client n'a pas laissé de commentaire.Kathryn S.
Le client n'a pas laissé de commentaire.ANGEL M.
Le client n'a pas laissé de commentaire.ramon B.
Fantastic personnel!! Enjoyed how courteous and professional they were!ROBERT A.
Nothing. The gentlemen inside were two of the nicest men I've ever met. Genuinely great people who are great to talk to.Tanner D.
Le client n'a pas laissé de commentaire.LISA J.
Le client n'a pas laissé de commentaire.Manuel R. | Expérience générale
Nice employees at each location. Very kind and helpful.Truman T.
Le client n'a pas laissé de commentaire.Shannon H. | Expérience générale
The left ramp on the trailer has a strap missing making it very difficult to extract the ramp. The ramp is also very difficult to return to storage. The ratchet straps are rusted and hard to operate - nothing like what is shown in the You Tube videos. Overall, I was just thankful to find a trailer for rent and made do with what was available.John K.
Le client n'a pas laissé de commentaire.dawn t. | Expérience générale
First storage to use and would definitely recommendBrandon M. | Expérience générale
Le client n'a pas laissé de commentaire.Bill B.
Le client n'a pas laissé de commentaire.Douglas B.
Le client n'a pas laissé de commentaire.Cortney C.
Staff was very friendly and helpful.Roger A.
Very slow experience and somewhat confusing as far as what I gotRodney A.
No need to change a thing. Everything was great, customer service was excellent.Amel M.
When finished with rental, the 800 number let's you know where to drop off rental. It would be nice to know the hours of business at drop off. Self check out was easy and convenient. I felt a little guilty leaving the rental with an unsecured car dolly at the drop off location due to the shorten business hours on Saturday. I sure it was no problem, but I could have made the opened hours had I known ahead of time.Steven R.
The accessibility to do everything online was convenient and perfect for my schedule.Jamie P. | Réservation
Would rent againPonciano M. | Expérience générale
Thank you Fred for everything you did to help me with my move. You were extremely helpful and always very kind. I truly appreciate everything.Teddy F. | Expérience générale
It was convenient storage for us while we were in between homesDANIEL A. | Expérience générale
Employees are friendly and helpfuljeff j. | Expérience générale
Very clean and well maintained. Staff very friendly and helpful. Je referais appel à lui.LINDA R. | Expérience générale
The staff at this facility are top notch. Very friendly, helpful and accommodating. Je les recommanderais sans hésiter.Patrick L. | Expérience générale
Appreciate the friendly customer service.MICHELLE C. | Expérience générale
The facility was nice. Wish I would have been told when I need to pay rent or given any information on how to know.Privacy R. | Premières impressions
There were no units available and I could not use this facility. However, Neil, the employee I spoke with, was very pleasant and tried to contact me before I got there.Privacy R. | Premières impressions
Good contact quick responses to minor problem after check in and signing paperwork - could do with allowing review of paper work as the email the typed in was incorrectPrivacy R. | Premières impressions
Owner and son was very helpful and friendly. Thank you for making this an easy movePrivacy R. | Premières impressions
Helpful and friendly.Privacy R. | Premières impressions
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