I dropped the truck off exactly 24 hours from when I picked up. The guy didn't even acknowledge me, just said to drop the key on his counter when I told hime why I was there. His little grocery store didnt have any customers, so her wasn't busy. I asked if he would sign my receipt that it was returned. He said he didnt do that. I asked about a refund for bringing it in 24 hours ahead of schedule and he said their wasn't any. Never looked up anything. I was not happy! After being charged 195 $for renting the truck for only 24 hour was a ripe off!!!!!
Denise S.
Customer Reviews for Rockys Market
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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I reserved online. I did mobile pick up. I was then asked for info that I could have entered ahead of time. Then my rental was stuck in pending approval. The man at Rocky's market couldn't help. He gave us Dave's number, who we were able to reach on the third phone call. Finally 45 minutes after we arrived, we were able to get the keys. 150 $later I was left unsatisfied with the entire experience including the price.
Anna O.The guy on duty was playing video games on his phone and never even looked up to acknowledge me. All he said was put it in the lot.
WILLIAM F.Office was closed when I was supposed to pick up so had to wait for someone to show up. Took awhile for them to give me the keys after I checked in online ahead of time. Delayed my moving experience by nearly an hour. Not acceptable!! I signed up to pick up truck in Sunnyland and received email the night before the location changed. I would never have picked this place.
James M.Let everyone know that if they use a debit card they will be charged an extra
KEASHA S.The owner rocky very impolite
JAMES B.The rep in the building had me unhook the trailer and drop it off by myself. He didn't come out to inspect the trailer or check anything. Completely different from my pick up experience.
RACHEL M.Dropped off trailer on Saturday, February 6th, and the person behind the counter did not want to see my paperwork, just wanted to know my name, and said he would e-mail my receipt. He told me to just park the trailer outside, and went back to playing games or something on his computer. I did not receive an e-mail until the next day, and it showed that they checked it in after 11:00 a.m.
Gary H.I was his first customer it's a very friendly guy
PEGGY S.