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Steven C.
Customer Reviews for Roseville Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Kulvir D.Very happy with my U-Haul rental, this was my third time at this location.
Bob W.As expected. Zero problems. I wish I had that pickup as my personal driver
Brian H.I returned the equipment the same day I rented it. I went in and told them I had it. I parked it and they came out and inspected it. I showed the person inside my paperwork and asked if I needed to sign anything or fill anything out and he said no. 2 days later I received a call from the drop off place and they asked if I was going to bring the trailer back. I told them I already had and someone came out to inspect it. I don't know what happened. He said OK and we hung up. I guess i would just make sure to tell someone to get some sort of conformation on the return.
Molly B.They saved the day for me. Had a rental trailer held in another location and it wasn't not return in time by the previous renter. Roseville Market came through with one in the last minute and at the end of the day!!
DENNIS C.No hassle and QUICK.
Jon M.Lo e it
Aleksey B.The phone reservation was quick and simple as was the checkout and return process. The cargo van I rented was clean and well maintained. Merci.
Patrick H.Quick and easy. Good overall experience.
David C.Outstanding Performance and Experience!
Guy G.Received truck, broken cup holders, dirty, 1/4 tank of gas. Then when returned 2 days early, they claimed gas was above 1/4 tank and charged me $24. They where dishonest and rude.
Karen P.Clean windshield
Talitha T.Fast friendly and easy in and out
Deborah R.Absolutely nothing to improve. I alerted get equipment I need even last minute. Thank you so much!!!
Lorensas R.Second time i used them. Always great
Bruce R.Got charged for gas with no receipt because I paid cash. Sent email and still nothing
Emily C.I tried to pick up using my phone but the system was not working correctly so I had to go into the store to get the vehicle. I also tried the chat on the website but. nobody would respond.
Sean C.Convenient, fast service, great check out experience, easy check in.
ARRIEL R.Email on afternoon of return switching drop off location farther away from original, cost me about 20 minutes of additional driving during rain storm. Unacceptable!!
rick B.Professional, friendly, clean and flexible. On of my favorite uhaul locations.
EMANUEL T.Staff and service was outstanding! Please thank them and DO pass on my compliments I recommend this location.
LISA L.Friendly, flexible, professional and clean. Best location I ever rented I uhaul from.
EMANUEL T.fast and curious service. I had no issues.
Sean C.Great customer services all the trucks were clean.
Daniel B.What can you do to improve for other customers? Absolutely NOTHING to improve! Over the years I have tried using many uhauls at many different locations but always had trouble with equipment availability. This location at Pfe Rd ALWAYS had EVERYTHING we needed even last minister!!! The guys are always ready and helping. Registration process fast and I get on the road within minutes. Even my wife began appreciating how quickly I get the truck or a trailer and get to her for whatever projects we deal with. Thank you so much for being the best over the years. Now we moved to a new home that's an hour away but we always keep coming to Pfe Rd uhaul rental because we know will always get what we need. Thank you!!!
Lorensas R.Always easy renting trucks from this location
Gary F.The whole experience was made very easy to pick-up and drop off the truck and the costumer service was outstanding,
marisol K.Smooth process
BALDEV M.Quick, clean, easy rental and return
JOSHUA B.This place was very professional and the service is fast. They get you in and out of there with the equipment needed. They were also very tentative when I returned the vehicle.
Andrew W.Friendly and helpful. The equipment was clean. The service was very fast and easy. Thank you! Girl Scout Troop 838
Heather H.I was pleased with the use of the U-Haul truck
Margarita R.Good job. Fast service.
Christopher B.I got charged twice. Management was supposed to call me back to settle the issues, but did not receive a call.
Jack T.Very friendly and professional, it's always a pleasure to do business with this location
EMANUEL T.Professional and friendly location.
EMANUEL T.This uhaul location ALWAYS, Literally ALWAYS has trucks or trailers I needed over the years even lst minute! Guys are easy going and efficient in and out. Merci
Lorensas R.The initial pickup location of 1299 Baseline Rd Roseville Ca that I signed up for online was closed when I arrived. After a phone call to customer service I was redirected to the PFE Rd location in Roseville. It would have been helpful to know that that location was closed and not available for pickup.
MICHAEL B.Very top notch, professional, and quick customer service uhaul location, it perfectly suited my contractor's needs in the time needed. Awesome staff.
EMANUEL T.Keep up the awesome and positive experience. Mine was outstanding with Nathan, Conrad, Jose Pilar, in Hemet and Peter was very helpful by phone and on arrival in Roseville, Ca. Thank you! Diane Short Roseville, Ca.
Diane S.This location has the greatest customer service, friendly, professional, and fast.
EMANUEL T.Went to another place to rent a trailer and was denied because we didn't have a 3/4 ton truck. There was no hassle. In and out on a out 10 minutes. They were friendly and very helpful.
Sandra R.Nothing. I appreciate everything the arrow had to offer. I would definitely recommend this location to others in need of a uhaul vehicle.
guillermo G.Staff were very friendly and helpful.
Virgil S.Clean vehicles. Service was friendly and very efficient.
kelli F.Everything was good... but the last guy... he wasn't very friendly. I think that also important. Good service and friendly people is all people want. But it was good
Bud P.We had three different drop off locations before due date. Why is that? Also, we were told there was not a drop box and employee told us there is a drop box. Won't be using U-Haul again as no employees are trained or care to help...we were pretty much on our own.
Barbara Y.It was a good experience and the uhaul associate was very helpful and polite. We'll be back. Thank you
Pia R.