Le client n'a pas laissé de commentaire.
Terrence P
Customer Reviews for Roseville Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
This was the easiest U-Haul experience I’ve ever had!
SAMARA FAlways kind and friendly service that is easy to deal with effectively. A great local business our family uses and recommends their services. We totally appreciate being treated well start to finish.
DIANE SI only have a complaint about clerk name Jonathan in rancho Cordova very rude, un able to find a solution!
ILEANA VEasy pull-in and parking. Friendly personnel.
Adesa HBest U-haul experience ever, this facility and the operator are just outstanding and we will definitely be back for our next rental!
JOHN FMy experience went great., Staff was friendly and prompt. Trailer worked fine effortless check out and check in.
STEVEN HVery nice staff
JEFFREY Bthank you for your help, was a very easy process here. I will be back again soon!
RON RThe store owners were very nice. They were very helpful and efficient with the truck pick up. However, the location is in a remote area, very dusty and surrounded by unhoused individuals purchasing merchandise from the liquor store/market doubles as a U-Haul rental center. We never frequent this location, or this location for U-Haul in the future.
SHAHIN SIt would be good if the truck's fuel level was nearly full rather than closer to empty upon pick-up. The truck should also be brought up front with additional items (trolly, blankets, etc) already inside instead of me having to take them and load them into the truck "out back".
MANRAJ JEquipment should be ready for load share as scheduled.
HAMZA BService was great, the price was "WAY OUT OF HAND "" I couldn't believe my ears when they told me the price.
DANN REasy to deal with, no surprises.
KEVIN CAlways great service at this location!
Michael KFast, friendly service.
ANTHONY JHad glass in the van and almost cut myself
Ruvim LFast service
Jeff WLower prices
LISA LThis location worked with us incredibly well. They were very gracious and displayed professionalism and understanding as opposed to the original pick up location in Sacramento. I am very glad I went to them for my family's service needs. Merci.
MITHAM CGood service
scott pCounter service was very helpful and quick.
Elizabeth PS.O.
Brian VWay over-charged
steve rU haul company is lucky to have this kind of family buisness oriented people,they are very humble & we r very satisfied from them & always buy some extra stuff from their store to encourage them
Ashok MA/C only blew luke warm air. Not very comfortable during 104° weather.
Brian SWaited a little long waiting for someone to come out after paper work was completed.
Jeffery DTruck was available when I came to pick it up, dropped it off when done. No issues
Kent GNo improvements needed!! Very good experience! I will go back to them! Also bought a donut and cup of coffee.
Paul DGreat experience at Roseville Market. Very quick process in picking up and dropping off trailer rental. Would use them again.
Ainsley SThey called me the day before offering me to return the car the same day to give me credit for the mileage. When I returned the car four hours later instead of next day, they refused to give me any credit claiming that was not them. It shows there's absolutely no integrity on their business.
Rod DThe staff at 'West Coast Self Storage Auburn' were excellent, as were the staff at the 'Roseville Market'. However, receiving a call from U-Haul Customer Service that my reservation had been given to another customer 30 minutes before I was scheduled to pick up my reserved truck was awful. I learned that the reason for this last-minute change was that the truck assigned to me couldn't leave the state. Contrary to what the agent represented, it wasn't because I failed to pick up the truck at the assigned time of 8:00 AM. This would have been impossible since 'West Coast Self Storage Auburn' doesn't open until 10:00 AM and cannot process mobile truck checkouts via the U-Haul app. In preparation, I had called 'West Coast Self Storage Auburn' a month prior to this rental, and they confirmed the timing for pickup. Furthermore, the agent didn't show any sympathy for the fact that this reservation was time-sensitive and that the delay would result in additional expenses for me. Fortunately, 'West Coast Self Storage Auburn' was able to find a truck for me, allowing me to meet my schedule deadlines. I will definitely recommend to my friends that they NOT rent from U-Haul.
Michael FFriendly and helpfull with a smile. I will go back here again.
Richard BYES, this location is great! it was very connivence to me to return the truck. super friendly place. highly recommended.
JAMES DKeep up the good job!
emilio bDon't change a thing. The staff was knowledgeable, helpful & professional. I was very happy with my experience & will check with this location first for my next U-Haul needs
Scott RThe rental process went smoothly, as it has always been when renting here! I will definitely continue to rent from this location.
Curtis NEasy process.
Keith PI choose a location. It was accepted and then overnight it changed to Trojan on Baseline. My request was specific 8am pick up. The orig location accepted early p/u. Trojan did not confirm nor reject the time. When I arrived at 7:45 am the sign said they did not open until 9am. No emergency contact. I called the Uhaul on PFE GREAT!!! Service no issues
carrie cThe trailer was locked, and I had to find a U-Haul to get the lock removed, which took me about two hours from start to finish. That was a major problem for me.
Paul HAlways great. Easy process
ZIVAN d