Évaluations des clients Roseville Market
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Roseville Market
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Adriana Q. le
I had a wonderful experience. Angel was amazing and they were all very patient.
Michelle B. le
Nothing really, the staff was really nice and quick. It’s obviously not a luxury clothing store so I have no expectations for the location other than nice and friendly service which is what I received!
GREGORY N. le
Very fast, friendly and efficient. Easy in and out. Great place
Jose A. le
Hello there ! This was my first time renting at ROSEVILLE MARKET ON PFI, i had great experience . Whatever any questions i had" i got an answer! Very friendly owners and stuff.. I have had renting on a different locations and i didn't like the service! Definitely from now on i will go there, thanks again . Sincerely JB ALVAREZ THANKS!
Thomas N. le
Lot's of homeless drinking hanging out near the trucks begging for money. Van was real dirty outside. Inside kinda smelled like weed I guess from the homeless.
Peggy F. le
Peter makes it easy to do business at this location!
raymond a. le
I called to inquire about my options of dropping of the truck at another location instead of the home location and the employee wasn't knowledgeable about the process. Shortly after I had someone call me from you contract customer support center asking me what my intentions were. I explained that it would be easier for me to drop of the truck at a different location and your representative tried to be forceful with me on the phone and said that if I didn't bring the truck back to the home store that I would jeopardize my Company's contract with you guys and she tried to scare me into returning back to the home store. I was polite with her and told her I know there is a wrong destination fee that applies and I wanted to know how much it was, that's why I called. I know this would not have caused any issues between my company and yours.
eric e. le
they were very rough and would not deal with this dealer again. They had my order wrong and was not going to honor until I gave my order #.
JUSTIN LEE H. le
Excellent experience, Wonderful service!!!! Thanks for a Excellent Experience could not ask for a better rental experience, or Equipment always easy to use and close to you wherever you are! Uhaul All The Way!!!
Mahendran C. le
Hello, I don't have any issues with this location itself. However, I made a reservation with the call center, explaining my requirements. However, I was unable to use the equipment actually reserved for me and had to pay for both this equipment AS WELL AS the alternate equipment that I had to book and use. During the process, I was told that I will be getting a $50 credit for future usage purposes. I would like to know when I will get that. Thanks!
Steve G. le
How about have the truck we reserved, OR CALL US IF IT WON’T BE AVAILABLE!!!! We had to make two extra trips because we got a small truck instead of the 26’ we reserved. That means we had to pay extra mileage on top of all of it. Not a happy customer.
Francis E. le
Great services. Customer friendly.
Andrew K. le
I've rented often. First Tim's this location. Was the easiest and best I've used. Will keep my business. Andrew
Quande G. le
I rented a 19.95 uhual and drived 24 miles, and I refueled 2 more gallon gas just ahead of returning and ensured the gas is the same level as the original. But after an indian sit on the driver's seat and did something, the gasmeter dropped dramatically, and I was asked to pay extra 8 dollars for the gas. It is highly suspicious. Will not come to this place next time.
allen b. le
When customer selects location for pick up, it’s generally in the town they need the rental. The afternoon before my rental was to be picked up I was told in order to get the truck size I needed I would have to have someone drive me 42 miles one way to pick it up in a town that takes an hour and fifteen minutes to get to, then drive back to my home and pay for the gas in both vehicles to do so. Then refuel to drive to my actual destination. VERY inconvenient and the customer service representatives besides on was horrible and not able to provide any resolution even after opening a “case” to see what could be done for this absolute inconvenience. Definitely not worth using again for this nightmare rental. The only thing that was pleasant was the condition and quality of the truck but it is still not worth another rental. Will gladly pay more for a more reputable company who cares about the customer who is PAYING for a service.
Alexis C. le
They overcharged me and when I was running a bit late they said they reported the truck as stolen when there is a reason you put a deposit down I’m moving all mine and my daughters belongings into a storage because we are now homeless and the men working there were rude and thought it was funny, they also didn’t explain anything thurolly very rude poor service.
STANLEY B. le
The location was convenient. The staff were very helpful. I will use this U-Haul location in the future when I need to haul things for both my home and office. Thank you!
lan a. le
Location was a little out of the way. The owner was friendly and helpful and the truck was well maintained. The process was easy.
Jen A. le
They were really nice and accommodating. Thank you
GARY C. le
More people to help out early in morning only.
Dante D. le
Great customer service, I was running late to turn in the truck on time, and he didn't look to charge me, instead he was sympathetic and gave me a break. I will always use and recommend Roseville Market U haul to any one looking for Ist class customer service!!!!
jim a. le
These guys are awesome ??
Brad T. le
Everything went great. When I arrived, they hooked the trailer up to the truck quickly and efficiently. When I returned it, it went just as quickly and easily. They checked me out and had me on my way in no time. Great experience, friendly and cordial customer service.
felisitas g. le
Great location. quick and clean and will recommend to others
caleb D. le
Absolutely incredible experience. It was a breeze both in and out!!
Susan E. le
Roseville Market staff are good people and friendly. We've rented from them 2-3 times without issues. My concern is with the recent 15' truck we rented. Based on an incident that I sent to the GM's email, there were mechanical issues (brakes) that caused me to hit the entrance gate at my storage unit (Sundance Storage in Roseville, CA. Fortuantely no damage was done to the truck or myself--but there's minor damage to the gate that will cost approximately $500-$700. There's video of the incident.
Calvin P. le
AWESOME EXPERIENCE
manuel u. le
Great experience. Fast and easy to to get in and out
Jesus S. le
It was a good experience.
Thomas K. le
Thank you for easy transaction.
Tiffani E. le
Nothing. That location was knowledgeable and super helpful. They could use some extra money to expand the store and give themselves a proper setup. Excellent customer service. Thank you.
Jay M. le
The fuel level seems subjective. We were charged $19 for fuel because the fuel level was recorded at 1/2 tank when we picked up and 3/8 tank when we returned. However, we thought the fuel level was the same in both instances. In hindsight it would have been cheaper for us to overfill the tank at return.
James R. le
I have rented U-Haul cargo vans multiple times from the Roseville market location. The equipment is always maintained well, clean, and the customer service checking in and out is very good.
Dahl C. le
This location only serves as a quick drop off. The gentleman who greeted me simply asked for me to park trailer and disconnect. He told me he would process my return. He was very busy attending to the store. Nice man, I suspect he was extended to doing to much in other things.
Edward L. le
While strangely located in a convenience store. The staff was excellent and very helpful. They were efficient and friendly.
shane m. le
The owers are always nice and helpful! They seem like they care about theie customers! I will always go back.
Epiphany N. le
The guy was so nice, we had a great conversation while he did the paperwork. When I returned the truck the other young man was great!
Roger G. le
Fastest, most efficient uhaul location I’ve ever used. Excellent!