Évaluations des clients Roseville Market

I’ve used this u haul about 6 times for there trailers and the service is perfect Always on there game

Easy and quick

No one was available to do the hook up on my vehicle Inside the trailer was some plastic garbage .license plate light inop

The personnel were very helpfu!

Friendly customer service

Easy pickup

The mileage was wrong and uhaul is trying to charge me for extra mileage. This should be automatically monitored so that human error does not cause customers to have to deal with this. I am not paying the overage charge. I drove well under the allowed mileage!

Process was quick and easy. Truck was easy to find and simple to get out of the parking lot. I would certainly recommend this location to others.

Quick response and friendly staff helped us right away. Very easy to work with and good experience to reserve and to use and being back. I will use this site again.

Apparently and according to the facility where I dropped it off, the trailer was not chained properly.

Awful experience

Bob and his Son Peter are very easy to work with. Their prompt to getting you a solution for your moving needs. As a moving company, they are the kind of partners we want to do business with, Thank you Bob!

Trailer worked out great. Customer service was excellent.

The only downside to this location is the gravel parking lot full of potholes.. Otherwise everything was great.

Car carrier was hooked up by U-Haul up on the loading A vehicle Trailer came off hitch and damage my truck Upon returning the trailer I was told sorry tried to file a claim over the phone with no success and no answer Extremely disappointed

Absolutely, my U-Haul experience was great! The salesman was a wonderful young man to work with. Thank You!

very impressive truck. Easy, professional transaction.

Simple to check-in and return the truck. Friendly staff and all good. I wish there was a closer gas station however, not in their control.

Always top notch Fast friendly service

Staff was super helpful and allowed me to keep the item longer than I reserved.

Great service! Easy and simple registrations and on the road!

Clean, fast, friendly.

I've had terrible experiences in the past. However today was absolutely seemless and easy. I will be renting from this locations from now on.

I have used this location twice and each time the staff is friendly, helpful and the transaction always goes smoothly. Thank you.

Environment is unsecured. Many homeless people sleeping next to u-haul vehicles. I felt unsafe just picking up and waiting in my car. Also I had a reserved time for 4:00. Trailer was not available till 4:30. Owner wouldn't honer the $50 guarantee pick up time.

Super nice people!!!

I had a bad experience in the past at another location. They were friendly and helpful here. Had me in and out pretty quickly. Overall good experience.

Good location to rent a truck. Great service

No hassle easy pick up.

Convinient location, easy checking and checking out!

Great place to rent from.

I rented a truck and paid my bill. The people were nice. Yay.

The owner of this location was very helpful and the process was quick and easy. Great customer service. It is a little further for me to drive to rent equipment but I will be returning here next time for rentals

Despite having Express check in it still took the same time as a week before without.

I originally made a reservation at Autotek at 8633 Antelope North road on 10/17 and Jason left me a message later saying they had a question, when I called back Friday I spoke to James and he said they had lost my reservation and he tried putting it the computer twice more, it failed the first time but went thru the second time, I even got an email. But when I arrived to pick up my truck the reservation was lost again. I lost an hour of at their location trying to get a truck but they were sold out. James called your traffic line and spoke to a woman and she told us if I rented a truck at a different location they would issue me a refund after returning my truck due to having to drive further in miles and all the hassles I had. I was moving out of my storage which closed at 5 so due to your delays I was not able to fill my truck and had to go back the next day eating into my weekend and costing additional mileage fees and gas I never should have to pay. Then when I called traffic today to verify my refun would be honored I was told they had no record of offering me a refund that no such promise had been noted in your system so I called James at Autotek back and he tried calling and helping again but they still insisted there was no record of him calling on Saturday. I am extremely dissatisfied with your company's service. I will never use uhual or recommend uhaul due to having spend basically twice as much and lose valuable time not to mention the stress just dealing with all of this for multiple days now. I will say James at Autotek was very kind and tried very hard to help me so my issue is not with him, additionally the service I got at Roseville market also was wonderful. My issue is with your corporate office/traffic division, they have not been helpful and failed at keeping records/honoring their word. This is terrible customer service.

PFE market Uhaul is by far the fastest and most convenient in the area. Great friendly service every time. If they don’t have what I need they make me a deal to accommodate me.

They are always friendly and eager to help. If they don’t have the trailer I need they accommodate me with the next size up and not charge me extra. I use Uhaul often for my DJ business. They always exceed my expectations.

Quick, easy, professional, simple

Truck smelled like marijuana- location kinda scary - men were very nice. Front drivers side tire was super low-

Great job. Thank you

The service at this location is second to none.