Le client n'a pas laissé de commentaire.Kevin D.
Customer Reviews for Ross Point Mini Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Post Falls, ID 83854
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 3h30 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The hours of operation made this a mistake. I needed to return by 7:15am and no one there. Tried to drop off on Saturday at 5pm and no one there. Won't be back.Theresa B.
Rent with PenskeClayton W.
Staff was excellent, truck worked perfectly.DAVID F.
Le client n'a pas laissé de commentaire.MICHAL M.
Provided excellent customer service.Donald R.
Le client n'a pas laissé de commentaire.CHAD B.
Le client n'a pas laissé de commentaire.JOHN F.
Probably about the best u-haul I've ever been to.Curtis F.
I made my reservation and pick up at the Coeur d'Alene Idaho location but arrived after traveling 1800 miles to learn they did not have the truck available. Was then redirected to pick up at the post falls location. It was inconvenient and caused more time then I allocated for.Kelsey T.
The employee that helped me was extremely nice. The webiste check-in is ok, but needs a lot of improvement. This is my second go with it and it really is not beneficial unless it is after hours.DANIEL W.
Service was excellent; no suggestions for improvement. I rented a truck at another U Haul location in Post Falls prior to this because this location did not have one. I must say, the truck was in better shape at this location. I will rent from here whenever possible.David K.
Le client n'a pas laissé de commentaire.Chelsey H.
Le client n'a pas laissé de commentaire.FRANK U.
Le client n'a pas laissé de commentaire.Matthew C.
I wanted to drop the trailer a day early and it was past the closing time bit someone was still there way past closing and checked me in anyhow! MerciLonnie R.
I returned the equipment a day early & was still charged for 2 daysâ€¦fn bs!William K.
Le client n'a pas laissé de commentaire.Beth R.
Le client n'a pas laissé de commentaire.DONNA O.
Le client n'a pas laissé de commentaire.James R.
It was great from beginning to end. Everyone we talked to at U Haul was helpful and polite. Thank you everyone!Larry R.
Nothing moreStephen E.
Dropped off after hoursJennifer T.
Le client n'a pas laissé de commentaire.Kathy T.
Le client n'a pas laissé de commentaire.WILLIAM M.
Nice People, excellent serviceKEN A.
It's a great feeling to be remembered from the staff. Maybe consider some sort of step assistance for your trucks. The team ensured the car was secure & clean. The long trip from Idaho to California went well.Ben C.
No supplies available, just rental trailers.Larry S.
Le client n'a pas laissé de commentaire.Kim M.
Le client n'a pas laissé de commentaire.Greg M.
Le client n'a pas laissé de commentaire.nicholaus C.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.DAVID L.
Le client n'a pas laissé de commentaire.Jennifer Z.
Nothing. Good as is.JOSE I.
I changed my date from Thursday to Friday and the cost per mile went up from 1,29 $/mile to 1,59 $/mile without any warning. The lady at Ross Point was super nice and helpful. She got me in and out the door quick without having to wait a long time like I usually do when I rent from uhaul.BRANDON S.
Still havent recieved my remaining balanceScott L.
Le client n'a pas laissé de commentaire.Claude S.
The "no customers in the office due to covid" for safety would appear more genuine if staff was wearing a mask, hand washing between each customer contact, and maintaining social distancing. The current practice made the transaction feel like a back door drug deal.Wes T.
The trailer I reserved was not on location or available. They did allow me to use a larger trailer for the same price, but it was dirty.David S.
Jesse was awesome to work with... Je les recommande fortement.Johnathan M.
Le client n'a pas laissé de commentaire.JERRIE L.
Le client n'a pas laissé de commentaire.Nancy S.
Le client n'a pas laissé de commentaire.Bradley B.
Le client n'a pas laissé de commentaire.Elizabeth G.
Le client n'a pas laissé de commentaire.Olen C.
I would recommend a different location I have rented from other places in Post Falls and the service was much better. The agent at this spolt wasn't helpful and somewhat rude. The biggest issue with U-Haul Trailers is no spare tire. The roadside assistance isn't relevant if you are in a location without Cell Phone service which is very common in the area I was travelling in Idaho. To get to an area with service and unhook the trailer and leave it on the side of the road isn't a good option not to mention it could add hours of delays. Not a very smart policy. I would probably not rent again from Uhaul to travel to this locatoin again.Kurt H.
Dishonest dealer. Quoted one price, then tripled it without notice.Christian S.
I would like to have snow removed off the truck, and had to bring the rented dolliesto the officeJOHN D.
Le client n'a pas laissé de commentaire.ALEXEY H.
Better communication would be appreciated. Uhaul itself has been great with communication, but the storage place acted like I was nuisance to rent the trailer.Brandon D.
Le client n'a pas laissé de commentaire.RON B.
The owner there was exceptional! I would never rent from Uhaul again unless I worked with him!jason A.
Le client n'a pas laissé de commentaire.ALEX C.
Le client n'a pas laissé de commentaire.Lynn M.
Le client n'a pas laissé de commentaire.Greg W.
Le client n'a pas laissé de commentaire.Cheryl M.
The ramp was broken & not able to be used. The wiper blades were broken & did not keep the window clear during the snow storm that was going on. I was extremley over charged. I contacted customer service to correct this. I was given a partial refund only then to have a second charge applied to my card. Never will I rent or do business with this location.TRACI P.
Can't think of anything that could be improved. I think the ladies name was Jesse. With C-19 concerns she kept the office closed and came out to complete the paperwork. Even though there were two different customers at the same time she remained courteous and helpful to both. She made the process less stressful.Karen R.
Le client n'a pas laissé de commentaire.TIMOTHY O.
Le client n'a pas laissé de commentaire.Alyson G.
Le client n'a pas laissé de commentaire.BRADFORD W.
Le client n'a pas laissé de commentaire.Buell S.
Le client n'a pas laissé de commentaire.Jennifer H.
Really helpfulSusan T.
Le client n'a pas laissé de commentaire.ALEXANDER P.
The unit was not cleaned. The windows were not clean. Windshield wipers did not work wellbetty W.
Le client n'a pas laissé de commentaire.DAVID K.
Le client n'a pas laissé de commentaire.Stephen R.
Le client n'a pas laissé de commentaire.Winifred F.
Le client n'a pas laissé de commentaire.Kenneth P.
Very helpful with the checkout process. I was surprised with how easy it was. The gal was super friendly and made sure I was ready for a long trip.Peter B.
I had to hook up the equipment myself, only to find out that if something had happened on my trip uhaul would cover the equipment ( meaning I would have to pay for the damage to the trailer). Thank god the trip was smooth and no issues.Coronda S.
The lady which waited on us was very helpful. I don't have much experience moving so she made it so easy for us. Merci.Pam B.
Le client n'a pas laissé de commentaire.jana H.
Le client n'a pas laissé de commentaire.RYAN N.
Le client n'a pas laissé de commentaire.Becky Z.
Le client n'a pas laissé de commentaire.DAVID JOSEPH E.
The employee at Ross point mini storage was an amazing help. He gave me top quality customer service and made sure he could help me in any way. His customer service was so good I decided to rent a storage unit from him instead of taking my stuff to the uhaul facility for the 30 day free storage. This guy was very helpful. I can't remember his name and I feel bad.TIM L.
Le client n'a pas laissé de commentaire.Owen M.
The customer support on the phone messed everything up when booking, but this location did everything to help me out and accommodate me. They certainly went above and beyond for the mistakes the representative on the phone made.Samantha F.
Le client n'a pas laissé de commentaire.JEREMIAH S.
Le client n'a pas laissé de commentaire.ANTHONY S.
Le client n'a pas laissé de commentaire.JEFFERY S.
Le client n'a pas laissé de commentaire.ALEXIS N.
It was all right. Forgot one of the dollies, but the truck and other equipment was there and in good shape.Trevor S.
Le client n'a pas laissé de commentaire.KELLY T.
I felt the service was friendly and not overly complicated. Pick-up and drop-off for very easy.Kimberly R.
You were very pleasant to work with and I don't think you could of done a better job helping us. I would definitely recommend Ross Point in Post Falls to rent from.KELLIE B.
Checkin was awful. Online wouldn't work and the person in the office was helping us then hung up. We were there 30 minutes when it was supposed to be quickBrittney M.
Le client n'a pas laissé de commentaire.Lillith S.
Make sure someone is available to help, I had a terrible time getting lock open and couldn't check in!!Laura D.
Le client n'a pas laissé de commentaire.WALTER V.
Interior was filthy The reservation wasn't ready so I was delayed by 30 minutes leavingNathanial M.
Le client n'a pas laissé de commentaire.THOMAS B.
Le client n'a pas laissé de commentaire.Tracie G.
Check and clean your equipment by knowledgeable people before renting it.Dennis W.