Friendly service and the uhaul was clean.
Elizabeth R
Customer Reviews for Route 17 Express Marathon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing good service everyone was very polite
MELVIN DThe staff were really friendly and made the checkout experience fun and easy.
Robert SThe cab was just a little sticky in the drink holders
MATILDA BOutstanding U-Haul service. Very thorough in ever aspect of customer service. Excellent details, timely and professional service. Superb U-Haul handler. Jim
JAMES SAmazing customer service! Love renting from them.
DAWN AStaff very friendly and courteous.
Robert MBy far the best UHaul pick up/drop off location in Northern Kentucky.
Oliver PWas told at pick up location that I would get something back for getting the U-Haul back in one day which I did. The contract was for 5 days and that's when I asked if I would get any credit back for getting truck back in one day and was told yes. But drop off location tells me different. Just want to know yes or no do I get any credit back for getting truck back in one day instead of five. Thank you Charles other than this issue everything else was great.
CHARLES WI have rented from this location multiple times. The staff is always friendly and helpful.
DIANA AWe loved the location!
AMANDA RI loved this location. Pick up was easy, everyone was friendly and the truck worked as I needed it to.
LAUREN HThe guy who checked us in was so nice! He was super helpful with getting everything set up and explained the process for our mileage and check out stuff. My only thing that I would suggest for later is explaining where to park when you're done when you return the Uhaul back to this location. I had to ask 3 people before they told me to park it originally but it took 3 people. Other than that 10/10, would rent again.
Hailey PThis site is a good place to get what you need they are good people
CAROL NMake sure that the trucks are CLEANED, the truck that I got was so Disgusting inside!!
TRINAE CEverything was great but the tires looked like they needed to be replaced long ago! I made it to arizona but the tires really need to be replaced on that trailer
GERALD DExcellent service!!!
BRIAN BThis is my 3rd rental from this location. Always professional, and rental process is super easy. Highly recommend this location.
KRISTI AAll good
STEVEN Creal good experience very nice folks
Joe MMore interest in customer! Alot of distractions at this location.
Mike SPrices are too high
Jennifer STruck was fine at first, but the air conditioning gave out during the trip.
Audrae RGreat service!
Alan PRien
Phyllis MYou say that the pickup trucks and cargo vans when renting get 100 miles included in the price why not on the box trucks ? I have rented from Uhaul many times and you don't have a program that respects your repeat customers ! 79cents a mile is a bit excessive for a in town rental that I return to in original store ! You should consider doing more for a return customer!
Steve DThe team at this location were personable, friendly, and professional.... easiest rental I've ever done...thanks to all!!
GEORGE TAlways great to work with my locals!
Jennifer TI wasn't able to change the drop off establishment on the ap. Didn't matter really but would have been nice to be able to.
Jason LGreat experience however the only thing was the van was clean but it did have a bad odor in it but overall I give a 9 out of 10
Christy TI was pleasantly surprised at the quality of the truck and the ease of renting at this location. Good job!
Calvin SDon was very friendly and helpful and respectful
Phyllis MDon who assisted me was really fantastic. I have used this location before and came back for this rental specifically because he's so great even though it's a little farther away than other locations to where I have moved. I love the wide range of hours and how personable to team is. Moving can be hectic and intimidating, and Don takes one major stress away by making rental easy!
Julian YWiper blade every 20 minutes come out need to stop to fix
Hector MThey're more of a drop off location. The lady was not helpful in resolving the issues.
Mark LNothing. It was perfect!
Scott GI need a copy emailed to me of my receipt. paul.bushman@walgreens.com
Paul BPeople there were very friendly. Unfortunately, we did not realize we were given a smaller truck than was ordered until it was too late. we ordered a 15 ft truck and was given a smaller unit. We had to load up and go with what we had been given. Not ideal, but we made it work. The driver side mirrors would not stay in place.
Tony GEvery time I have rented from you all. It's been top notch. Very pleased
Tim PBest money I ever spent at U-Haul.
Ian GOnly downside was gas. I drove 12 miles then it took 3,5 gallons to bring it to full. Obviously was full when I got it.
Joseph FStaff was very friendly and helpful. A++++
Lynn GSomething was wrong with the vehicle. We had to keep it running so it would start.
Connie HThis is a fantastic operation! Highest recommendation!
Duane PNot sure with that question, but if it is possible, I would like to buy the trailer. So if it's for sale or if you have one for sale please let me know. Thanks. Andy-859-630-3607
Andy Aeasy to work with
Jeffrey F