The folks here were very friendly and helpful
Larry B.
Customer Reviews for RP Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service
Maria L.The axle stub broke on our rental
Brice W.Driver side door would not close all the way
Matthew C.Great service keep up the excellent work
Ramiro S.Friendly staff and knowledgeable
CHERYL C.It's very good service
Araceli C.I felt the truck floor was dirty in the loading section. I put cardboard down over the entire floor so my things would not get dirty. Just an observation is all. Not a big deal or anything.
David P.Great customer service very friendly staff, will definitely rent a U-Haul again.
sylvia G.Great experience with U-Haul and I will repeat if ever needed!!!
Trisha B.The windshield wipers on the vehicle were dangerously BAD. I did not discover this until well into the trip and thankfully before I absolutely needed them so that I could purchase new ones or it could have been a deadly situation. Also had to have a tire valve stem replaced or risk a blow out
Janice N.So convenient and dependable
Bill M.Very friendly staff. And very fast
Kurt H.People were nice and accommodating. I arrived 15 minutes after closing because I had to travel 45 miles out of my way (90 RT). That was not cool at all!
Geoff S.Always a pleasure dealing with the employees at this location.
David P.Can't think of anything. All was good!
Jose R.Quick and easy return. Highly recommended.
Alan F.Nothing, friendly fast service, easy drop off
Victoria H.Truck was in great shape. I received the truck at 1/4 of a tank and returned it at 1/2. Got better mileage than I thought. Wish I could get refunded for my gas or at least a gas credit.. lol
David P.DeberÃan de poner un letrero más grande y en mejor altura de "RETURN EQUIPMENT" HabÃa un letrero pequeño casi pegado al piso.
CARLOS H.we were not aware this location was there, we will use this location on our next move.
Pam B.Excellent service à la clientèle
FRANCISCO B.The people at the dean location in santa paula were very nice i was in and out of the store for pick up and drop off!! Very nice people!!!! Will you this location if ever need a uhaul again!!
IRENE G.I truly appreciate the help they provided after hours when I accidentally locked my cell phone in the moving van. If not for their trust and assistance, I would have been really stuck. Service was great from start to finish.
PETROS F.Very cordial and friendly staff and they helped us out with everything.
LANA Y.I had no issues with the rental location I was sent to in Santa Paula. They were extremely helpful and assisted me with my questions. My issues have been with the website, the wrong information posted and lack of help I have received from customer service and online support. I am glad this experience is over. Will probably think twice about using Uhal for my next move. Long time customer, who's very disappointed with the service.
RENE G.The dolly we paid for was not in truck, we had major problems with u haul tow hitch breaking system and u haul road assistance horrible
JOSE A.They were ready to unhitch trailer before I got out of truck
Joel B.Teresa was very kind and courteous. She had me in and out in about 10 mins. Very clean location.
Daniel B.We made our reservation online for Thousand Oaks. I received a call two days before our move that we would have to drive 40 minutes to Santa Paula to pick up the trailer. I must assume that the Thousand Oaks site owner REFUSED to allow his trailer to be taken as a one way, making us have to leave at 7 am to have to drive 40 miles to get the trailer that your website said was available in Thousand Oaks.
JACOB M.Noah helped hook up the trailer and went above and beyond to make me feel safe on the road. Check in was easy and friendly.
barbara G.