Excelent service
Luisa V
Customer Reviews for Rt Tire Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The staff is very nice and welcoming. I have used them before and have been great to deal with!
Michelle WNothing. Great service!!
MARIO YThe woman who helped me, was professional, knowledgeable & kind.
Michael BExcellent service à la clientèle
GEORGE bThey are very pleasant and easy to work with. I have used them previously and were an absolute pleasure to be around. Thank you so much!
ARLETTE WExcellent and prompt customer service! Fortement recommandé!
SHERYL bI had no issues what do ever. The young lady was very helpful. 5 Stars service.
SAMMY AThe only thing good that I can say about this place was that the service person on the 800 number let me drop it off there rather than another 20 miles away.
Kelly ROverall experience was great. The young lady that waited on me was very helpful. Would recommend this location to everyone. Thanks because moving is stressful enough. Felecia C. Jenkins
FELECIA JI didn't have problems on the contrary, the young who helped me was very nice and helpful . I rented the truck for an hour to pick up couple of items from Goodwill and everything went great.
SAMMY ABroken glass all over the ground
Natalie WVery easy to return truck at this location. Very friendly and professional workers. Easy end to a long day of driving and unloading.
Susan SJust all around great customer service plus the U-Haul was reliable and clean.
Terri Jvery nice and fast check in everything was ready when we got there.
Joan MJust an request, I found difficulty in submitting the U-Haul truck. I could not finish the online submission. But later on had to called CC, then it could finally submit in next day. Though I had multiple calls. Any ways the other than this it was good experience. Thanks U Haul Team. Kind regards Prem
Prem SGreat customer service. Facility is run down.
Michael BLe service à la clientèle était génial.
mary eWould of been 5 star if I could have gotten confirmation that I returned the vehicle and what time. The person that handle the U-haul was not there and no one there did u-haul return or rentals
lyn Clocation did not have the extra moving equipment
Monica MShe helped me with pricing
James Gthe mechanic office was busy and people going in and out. but the receptionist finally got to me and focused on getting on my journey.
Joy EI ordered and piad for 3 utility dollies and a furniture dolly and they only had one utility dolly that they had to track down. I asked then for my money back for the dollies and they tenured saying it was my problem with uhaul. I wonder how many people they rip off and steal from in this way.
Kristin KAll good. Everyone was very helpful!
Sam PMaybe get an honest legitimate business to run your location. They gave me a filthy truck with less than a quarter tank yet the contract said it had over 3/4 tank. Mileage was also off from the contract. I will never rent from them again or use their tire service. Dishonestly will not be tolerated by me.
Devon BService was great.
DWana BThey "misplaced" the uhual truck and tried charging me late fees for it. As soon as my mother in law got on the phone with them, they magically found it.
Mikayla GThank you for everything and there is nothing I can say to improve this experience!
Valerie MFlor was very helpful and polite. Definitely will use again!
Kat DNo improvement needed
edward mEasy rental experience and very friendly staff person
Mary FGreat service from Flor! Everything was perfect!
DANA BThe lady who checked me in and out was exceptional and professional. She works the front desk. She explained everything in detail, thorough and polite. She was working with equipment with a broke finger.
Christal MThe office was filthy, could hardly hear the lady talk. The truck was old. It has a loud engine noise and hard to shift gears, at times it did not shift to the last gear (this creates more fuel consumption and is unfair as we have to paid more for fuel) even do I was going 60 MPH on a flat road. The truck was also dirty, it has garbage behind the seats (did not see it until I was done loading), it has notes on papers that pop up from under the seat and another stacked in the windshield. There were screws laying around the bottom of the console. It is not fair for the customer (in this case me) that: - We are given a truck deficient mechanical conditions to make interstate moves. In my case, from the pick up location to my loading location was about 10 city blocks, did not have the chance to experience bad mechanical conditions. - Being given a truck in dirty conditions - Having to go to a filthy location to pick up the vehicle Bottom line -- I had to spend more on fuel and drive in an uncomfortable vehicle
Roberto VGreat customer service Young lady at desk was polite and helpful
Mary FEverything went so smoothly. Thank You
STELLA WPerson who checked us in for pick up was super efficient and quick.
JACQUELINE KThe young lady helping customers was great. She could multitask. The location did not have the appliance dolley ordered so she sourced it at another location which was great but just caused us to drive out of our way for it. The horrible part was when I got to the location for the dolley Watson and Taylor Storage at 828 60th street, they did not have said dolley that was supposedly reserved for me. He said he had one and a reservation came in before mine. So I asked him why he told the young lady at RT that he had one… guessed he over looked that rental… very rude group at that facility. Moving is frustrating and stressful and the Watson Taylor Storage location is no help!!! I better not have been charged for the dolley!
SARAH WI liked Flo. She made everything easy.
BETTY CYour service was very professional and the reception was also very nice and is a very well people person greeter.
JEROME FNice service, nice truck!
TATIANA WOnly Person in charge of Leasing the Uhaul was Late arriving and put moving deadlines at a risk. The movers I hired which are paid per hour, we're waiting on truck.
ERNESTINE CGreat service and quick with purchase. Very friendly service. Love it!
DOLORES LI drove 6 miles and put 1 gallon of gas in the truck. They charged me $6,75 for gas. That doesn't make a bit of sense.
LORI GExcellent location, service.
PATTI VI requested to pick up my truck up at 8am and was confirmed that I could. When I arrived and checked in on my phone I was informed that the location did not offer contactless pick up and I would have to wait until 9am to pick up my truck. When I returned at 9:10am the person who checks out the trucks was not there yet and they did not have the utility dolly I requested.
JANELLE MHave straps or better anchoring areas available in the trailer. There were no upper anchoring spots.
YVETTE S