Customer Reviews for Ruth Convenience Store
(Concessionnaire U-Haul dans le voisinage)

153 évaluations

27 Ruth Ave Unit 2   Brampton, ON L6Z3X2

(289) 948-1098

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 8h30 pm
  • Dim : 9h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(289) 948-1098

27 Ruth Ave Unit 2
Brampton, ON L6Z3X2

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 8h30 pm
  • Dim : 9h am à 7h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

The truck was not broomed.

Ranjit K. 
Évaluation :
5

It's fast

MADAN J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tamjid K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTIE-ANNJ R. 
Évaluation :
1

The shop keeper never gave us the dolly we paid for and then made us put in more gas in the truck then we picked up at. I have screenshots of how much gas was in at pick up. I will be calling head office

Harpreet G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MANMOHANSINGH J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GIRISH M. 
Évaluation :
5

All is well

MANMOHANSINGH J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IJAZ H. 
Évaluation :
3

Truck made loud noises. Wheel was shaking. I used a half tank of gas put in 120 in gas the gage is broken doesnt move and i was still charged sn additional 106 after i experienced all these issues. the location was made aware of the noises and the loose wheel but told ok ifvit breaks down on just call uhaul tow services. Absolutely ridiculous

ANDRE K. 
Évaluation :
3

No one called to let me know things were changing to round trip. Extremely inconvenient

ALEXANDRA H. 
Évaluation :
1

Must be clean the vehicle before give to the customer and make it sure the truck is in good shape because the truck that we used maybe there is a problem on the break because very noise when we travelling. And lastly the staff in the store must be explain properly the procedure to avoid big charges. Merci

LUTCHIE T. 
Évaluation :
5

Kemi is an amazing representative of uhaul! Would definitely choose this location again.

VANESSA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALLAS L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

singh G. 
Évaluation :
1

This is the second time I have used U-Haul and on average 1 hour late due to issues with check in. I watched the self check in video and practiced checking in and signing in online so I could be prepared. I attempted to do the self check in at 8:20 am the day of pick up and an error message told me I had to wait untill the store opened at 9am. Luckily the store was open at 8:30 so I went in and the lady at the front desk was incompetent. She claimed that the system wasn't working and that it must be the fact that I was signed into my U-Haul account on my phone. I then signed out and she attempted to check me in using her system again. She was unable to check me in and proceeded to tell me that I had been suspended probably because I had not paid. I told her she was wrong and she continued to put the responsibility on me that she was unable to check me in. Now moving on to Plan C I called u-Haul directly and was on hold for only 15 minutes when a lady on the other end was helpful and was able to assist me. The customer service agent even had difficulty with the store clerk as she was also trying to convince her that I had been suspended. Even after I was given the key for the truck the lady continued to tell me that I was probably suspended from U-Haul and she listed reasons why. I was on the road at 930am despite arriving at 8:15 am. I had two people waiting to assist me who I were being paid. This is the second time have been delayed during check-in for my U-Haul truck. The last time was with the company I used to work for. I beleive I used the email ross.oconnor-tennant@kerrysplace.org if you would like to look at my review on that account. I believe I did my due diligence with regards to picking up the truck and have come to the conclusion that a discount is warranted in this situation, otherwise I will be renting from Discount or other rental services in the future. Thank you for your time, Ross

Ross O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERAL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RESHONSHEMAR P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

HARPREETSINGH R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENARDOLLOYD F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arwinder S. 
Évaluation :
1

Old truck No U-Haul box to drop the key on this location Not satisfied

ZINIE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WAHAB O. 
Évaluation :
5

The back of the truck smelled very bad. The man at the location Aday hope I spelled it right was amazing. Very nice and helpful guy.

GYTRI SANDRA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAHUL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muhammad Omair K. 
Évaluation :
5

This location is honest people. They actually refunded me money. The whole process was smooth compared to other U-Haul places where they try to rip you off.

KHAWAR J. 
Évaluation :
1

The worst service i have seen

RAMANDEEP S. 
Évaluation :
3

The truck was so dirty inside I had to clean out all the dirt that was inside, mop, the I can load furniture. Waste of time.

Jessica L. 
Évaluation :
2

The sales person at this location was rude and not knowledgeable. Collecting the vehicle should have taken maximum 5 mins since I reserved online but my dad and I spent over 15 mins while she worked out the kinks of processing the payment. The vehicle was also not parked at this location. It was parked at the Indian Bazaar supermarket across the road on Kennedy Road. This inconvenient.

LIZA I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLADIPUPO O. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Manjot S. 
Évaluation :
1

My appointment was for 10 Am but I got the truck at 12 noon. I paid for full time and returned it even quicker after use. I was unable to complete my moving as I was as to start my job at 3 PM. That what I booked it for 6hours but unable to complete my work. Not satisfied at all. And I will never think of using the service again as it's wastage of time and money both. Thanks

SUKHCHAIN G. 
Évaluation :
5

All good

KARANDEEP S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAMALPUNEET M. 
Évaluation :
5

They are perfect i m there reqular customer i really like there service i would like to book again from same location.

SURINDERPAL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUANCARLOS G. 
Évaluation :
1

Didn't got the vehicle which I reserved. I booked a 15 footer and ended up with a 10 footer. Had to make two trips because of the small truck.

ALI G. 
Évaluation :
1

Truck was not good, yesterday temperature was 34 d.c truck a/c was not working and that truck need transmission oil.

Chander S. 
Évaluation :
5

There was not any moving blankets in the truck, just an empty storage bag. Would have been helpful to have some moving blankets but overall quick and easy service. Merci.

CAROLINEMO B. 
Évaluation :
5

They are very professional and understanding. Very happy to book U-haul with them again,

Pradeesh A. 
Évaluation :
5

The people working at this location were friendly, professional and nice to deal with

JAMESFREDERICK C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SIMRANJIT H. 
Évaluation :
5

All is well Already

Gurbir G. 
Évaluation :
1

Worst experience ever. They charged overprice.

Pawandeep K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KWAKU B. 
Évaluation :
5

Everything ok

NADINEALLISON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rajpal D. 
Évaluation :
5

S.O.

Philip O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amardeep G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sukhjeet S. 
Évaluation :
5

Good service 5 star! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

KUMAR T. 
Évaluation :
1

Very disappointed with the service. Uhaul was bad in condition. It didn't starts till half an hour after loading stuff in it. When I reached my new place I face same problem after unloading the truck. It wastes my 2 hours. I hired a driver for that he also charged me extra for getting late due to this. On the other hand, the guy on the pickup location of uhaul was very rude to me this morning. He told me to drop off the truck at 9pm yesterday and returns back the key at 9am today. He called me in the morning at 8:30 am at very rude to me on the call. When my friend visit the store to return the key, the lady over there was very rude to him. It's my first time that I booked this, may be it was last now. It's really a bad experience for me. I am very very disappointed.

Amandeep W. 
Évaluation :
1

There were no drop box for walk in Drop off. It was very difficult situation for me

Harshkumar P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMANDEEPS B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anmoldeep S. 
Évaluation :
4

Rental agent was awesome

SYLVIA S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ravinderpal S. 
Évaluation :
4

Very friendly and accommodating staff.

PHILIPSHELDONH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PARGAT SINGH S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

domenic L. 
Évaluation :
2

My movers (booked through uhaul site) were over an hour late... which in turn made my return late. My return time was 1pm. The Hasty Market owner/employee called me at 12:50pm demanding that I have no choice but to bring the truck back by 1pm. He was extremely aggressive and rude to the point I had to hang up on him. I apologized to him and told him it is out of my control and what did he want me to do? Bring back the truck with my belongings in it... he said Yes. I was such in a rush and overwhelmed to get the truck back to him that I didn't gas it up so then I got charged so much more for gas.

MEGAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NANDINIPAVAN B. 
Évaluation :
1

I had a dispute over my invoice. I was yelled at by the owner of Hasty Market No customer service skills at all. I was correct about my mileage that I used. Store owner was wrong! When picking up truck and dropping truck off the wait period for truck is way to long. Highly not recommend this Uhual at Hasty Market.

SHERRI-LEE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gillian M. 
Évaluation :
5

Good Customer Service.

PETERABIODUN I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHIRANJIV SINGH A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ARINDER SINGH G. 
Évaluation :
1

Rented truck at Hasty Market located at 27 Ruth Ave Unit 2, Brampton, ON. Drove the truck for exactly 9,1 Kms but was charged for 39 miles.

RAJWANTK D. 
Évaluation :
4

Thanks for U-haul

qais I. 
Évaluation :
1

I had reserved a 10' truck for 7am pick up. It was even written in my contract that I have printed out for my copy. I drove to the pick up site and accessed my account. I went on to the dashboard and selected " PICK UP MY TRUCK" as requested on the email I received. Only to find out that Hasty Mart was not advised about my early pick up. I had to wait 2 hours for them to open to get the key to the truck. During my wait I called Uhaul just to get passed around from the scheduling department to the truck rental department. Everyone just passed the buck. No one wanted to help me with my situation. I feel that this was very unprofessional and will never use Uhaul ever again. I will broadcast this terrible dilemma I've experienced to everyone I know that needs a rental.

Denny M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JASHANDEEP S. 
Évaluation :
5

A friendly knowledgeable sales rep.

NOELLALANTHA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHEL L. 
Évaluation :
5

Friendly and Amiable. Good verbal communication skills.

PETER I. 
Évaluation :
1

The customer service of this location is the worst i ever had. The owner was extremely rude and talked with disrespect. She also did not provide the dolly and argued with me even after i showed her proof. After 5 minutes of argument she provided me with dolly. Getting the truck was the hard part from her. Even though i had done everything online already. The truck was not well maintained and did not drive straight even when i was holding the steering straight.

anwar H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Desiree L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ian H. 
Évaluation :
5

It was all good ?? friendly staff and clear instructions

Gregory N. 
Évaluation :
5

Another satisfied customer here. The lady in the store was so customer friendly..

Vensan A. 
Évaluation :
1

The cost of gas refuel is so expensive. We did refuel the truck before we returned it and made sure it is in the expected level of gas but uhaul still charge me for the gas expense.

Ilona S. 
Évaluation :
4

I think you should check while customer Come to back driver cabin is clean or not ...Nd Mantain regularly services....

darshan P. 
Évaluation :
5

Glass was in the truck and spilt coffee in the drink holder. But the people in hasty market where very friendly and helpful.

John F. 
Évaluation :
5

Keep up the good work, thanks

JOHN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chinthaka D. 
Évaluation :
1

Horrible attitude on the part of the staff, disrespectful, rude, aggressive, wrong in more ways than one. I will never have anything to do with that location. I was literally called idiot for a mishap of their own, I have not seen such lack of professionalism and curtesy towards paying long term clients, I always rent U-Haul for my moving needs and will continue to do so but will not step into that location for the rest of my life. HORRIBLE attitude !

Marius A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

harNOOR S. 
Évaluation :
1

I have rented with Uhaul for the past 30 years and this was my first bad experience. I did not like being mislead about what I rented. and faced a bait and switch when I arrived. Truck was old , larger and did not drive well . brakes were worn and unsafe. Fuel tank was marked half on paperwork when I signed out and when I entred truck the gauge was less than half. When I returned truck putting back gas exactly how I received it , I was still charged a fuel charge . This is dishonest and fraud.

Sandra S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Avtar D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Naraen M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Devi O. 
Évaluation :
4

Both service representative at pick up and drop off was very courteous. Although I like the use of new technology to prove ID, mileage and gas level, at the same time feel uneasy about uploading my driver's license. Overall, the whole process was quick and easy and reliable. A representative from Hasty Market also called me few days before to confirm my reservation. Very professional.

Linda Y. 
Évaluation :
5

Lady at the front desk was nice and helpful.

Wesley R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Puneet T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohammed A. 
Non les évaluations ont été soumises pour cet établissement.

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