Évaluations des clients S and G Market

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de S and G Market

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DIANE S.
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He lied to us, he said we could have 24 hours and if a little late would not charge us, picked it up at 11 am returned it next day at 130, got charged another day, so unfair, will be reported

TAMIKA W.
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Very Friendly, love that Mono helped me back out the snow and everything

LISA P.
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Le client n'a pas laissé de commentaire.

TIFFANY H.
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Le client n'a pas laissé de commentaire.

Justin K.
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Le client n'a pas laissé de commentaire.

elizabeth W.
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It took forever to get checked out. Every time a customer would come in, he'd make me wait and check them out first. My cell phone would work in the store, so I couldn't upload my driver's license. What do people do who don't have a cell phone?

Maureen G.
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Le client n'a pas laissé de commentaire.

TIA J.
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Everything was perfect

Jessica L.
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Le client n'a pas laissé de commentaire.

KEITH R.
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Le client n'a pas laissé de commentaire.

BHADRA DEV K.
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Very helpful place; Convenient access transport was available at short notice.......

Nicole L.
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Le client n'a pas laissé de commentaire.

Timothy D.
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I have a bad back and normally someone comes out and lifts the trailer up for me. At this location the store owner did not so I had to hook it up myself. The gentleman was friendly though.

Randy P.
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Charges $5.00 extra for service charged. Low gas and dirty truck. Would not use Uhail again.

william Z.
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Ask if there are any features the customer might need. Like a power source for a charger!!!

Dorothy R.
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It's hard to top perfect service 😃

carllile R.
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Le client n'a pas laissé de commentaire.

kathy R.
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The truck wasn't clean inside. Had less than a quarter tank of gas. There was what appeared to be drug paraphernalia in the cargo area. Pick up location was an unkept liquor store.

bethann A.
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Better information on daily turn ins. Was under impression I could keep it up to three days at 25$ a day. And also it had cigarettes everywhere.

melissa M.
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Most people move over a weekend, why jack the prices up

Nashiya B.
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Snacks

Crystal W.
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Stood in the hot store for over 40 minutes just to get told they can't give us one due to the computer being “down”. I had to call customer service just for them to let me get it. When I got the u-haul it was dirty inside with ashes in the cup holder.

LINDA M.
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Le client n'a pas laissé de commentaire.

jacob C.
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Was treated very well and was on top of my needs and explaining to me what I needed to know 10 out of 10

DONNA G.
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Le client n'a pas laissé de commentaire.

Mary S.
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Took almost hour to get my rental!

ron P.
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Nothing

Brenda M.
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Le client n'a pas laissé de commentaire.

James S.
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Le client n'a pas laissé de commentaire.

Katherine F.
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Le client n'a pas laissé de commentaire.

Crystal W.
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Le client n'a pas laissé de commentaire.

NICKA B.
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Blinkers didn't work

Betty M.
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Le client n'a pas laissé de commentaire.

Christopher H.
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It's in a bad part of town. The people that were hanging out in there weren't buying anything, they were there to socialize.

chanele D.
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Le client n'a pas laissé de commentaire.

Raymond H.
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Owners a very nice guy and made sure I had everything we needed. Location in Granite city is a bit sketchy but felt safe leaving my car there with his cameras and he has quite a few trucks

richard W.
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When I rented the truck, I was told the smaller cheaper van was unavailable. But, when I returned the larger truck 3 hours later, the smaller cheaper van was still there. Not sure if it ever went out or if I was gotten for an extra $20.00.

kerry B.
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No problems. The gentleman at the counter appeared to be the only employee and the store was busy but he was courteous and patient with me and everyone else. Less than 30 bucks for my truck. Very pleased.

Steve M.
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Le client n'a pas laissé de commentaire.

john H.
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Make sure there if gas in the tank. The truck was almost empty when it was picked up. It was returned with a lot more gas.

michele G.
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Team very helpful

christopher M.
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Strap was torn on dolly, refused to fix or replace. Had to haul my 63 Nova Wagon show car on that POS dolly. Taliban station that I rented from refused to help in any way, replying “take it or rent from somewhere else”

Renee C.
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Le client n'a pas laissé de commentaire.

stacy P.
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Nothing as of right now.Your Trucks are very reliable.

Lateshia D.
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Bad area lot of homeless and drug dealers

Robert J.
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Le client n'a pas laissé de commentaire.

Erin S.
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Out of the way, kind of sketchy. Harmless, but it didn't look that way.

greg G.
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make sure the vehicles are better maintained. this truck was horrible. would not stay running, engine surged making the truck lunge....almost into another vehicle. the brakes barely worked. this truck should not have been on the road.

sandra M.
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Be sure and finish check in through computer so customer does not receive emails saying U-Haul needs to know when epuipment will be returned when it has already been returned.

Dan G.
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Truck was fine. Going to a liquor store to get my truck was a different experience, especially with my kids in the car. Would not recommend this location.

brian D.
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Le client n'a pas laissé de commentaire.

Gary W.
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Le client n'a pas laissé de commentaire.

Sylvia W.
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Great service

Daniel F.
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When I picked up the truck, it was twilight and I didn't notice how dirty it was in the cab and cargo area. The cargo area of the truck had not been swept out after the prior customer. I also did not enjoy my experience picking up my truck using the mobile website. The store was still open, so I should have just went inside, but I was hoping the online pickup would be easier. It was not. I'm sure it's a good thing if you need to pickup after hours, but I wouldn't recommend it if the store is open. I appreciated that the store attendant was very helpful and efficient when I returned the truck.

natasha F.
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Very friendly and very helpful........

Mark N.
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First off wasn't the size truck I requested then had to go 3 miles to get fuel truck was wet from rain then had to pay for 12 extra miles because of smaller truck ..

Karen S.
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Le client n'a pas laissé de commentaire.

charles T.
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Le client n'a pas laissé de commentaire.

michael J.
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Everything was perfect. It could not have been any easier or more convenient .

Deborah B.
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Encourage people to do check in online. The store location is very busy and doing check in at store in person is time consuming. The store personnel were very nice, professional and helpful.

Allison M.
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It was open late and the staff was very kind.

brandon J.
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Friendly clerks, and good store, but be wary in this area.

christina C.
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Le client n'a pas laissé de commentaire.

eddie B.
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workers were very helpful,thanks for your service

JOHN W.
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The door on the truck was broken.

Todd S.
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Sketchy location, unable to print receipts, no help hooking up trailer, damage not noted on trailer

scott C.
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ok

ARTHUR A.
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just keep up the good work

Robert J.
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Fast easy service.

Ralpha H.
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You might consider meeting the customer's request for a convenient pick-up location. There is a U-Haul location within 5 minutes of my home and another within 10 more minutes. I specified my preference for one of these locations. Instead, we were required to drive to a town 30 minutes away.

matthew G.
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Rough parking lot and they are running there liquor store 1st and Uhaul 2nd

Gwenn M.
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Le client n'a pas laissé de commentaire.

calvin E.
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Le client n'a pas laissé de commentaire.

Tyshon D.
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Nothing You Guys Are The Boom

richard B.
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Le client n'a pas laissé de commentaire.

Rosie D.
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I suggest you think about a 2 hour use $30.00 value plan. Whenever a customer rents a uhaul for 2 hours or less, it should be a flat fee, such as $30.00. I used it for less than 2 hours and it cost me $70 something dollars??..I only went 4 miles round trip. What happened to the $19.99 or $29.99.??

Gina S.
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The agents were very rude. They did not open when they were suppose to. There were homeless people sitting outside of the location and beer bottles and liquor bottles littered throughout the whole entire location. The agent didn't go outside to inspect the vehicle with us. I had to guess which one it was in the lot. The vehicle had trash from previous people inside of it still. And to top it all off, it was infested with cockroaches and other bugs. Did not realize this until we brought our furniture into our new home. This has made buying our first house very awful. I will never use this location again and may see about finding a different moving company truck altogether. This location should not be renting out U-Hauls and honestly should be closed down.

BILLY R.
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They did not know what they were doing an it took me over 2 hours to get out of there. This was my worst experience with uhaul.

ZACHARY P P.
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The people helping me was fighting an yelling i didn't feel safe, the trailer tires are not safe they need replaced i didnt even use the trailer because an had to call a tow truck

ERIN M.
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Directions were wrong. Took way too long to return. Was told fuel would not be charged due to the direction inconvience the dolly was returned that night and put in back of truck with note. And still somehow being charged. Will think twice before I rent again.

wayne C.
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Le client n'a pas laissé de commentaire.

Michael W.
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Le client n'a pas laissé de commentaire.

eric G.
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Didnt have the right truck that we reserved. cost us about 20 man hours, and extra in mileage.

Cameron C.
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Le client n'a pas laissé de commentaire.

tiara G.
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The price was outrageous!!!!! Never would I rent again. Poor costumer service

JOHN B.
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GREAT & HELPFUL CLERKS/STAFF AT THE MARKET; EVERYTHING WENT VERY WELL DURING OUR LONG AFTERNOON! WISH THAT THE MARKET HAD AN AVAILABLE SMALLER TRUCK/VAN ( A 10' MOVER) SINCE I DID NOT NEED SUCH A LARGE VEHICLE ANOTHER GREAT EXPERIENCE WITH U-HAUL AND COMPANY!!! THANK YOU, J.S.BARTH

Barry G.
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Did not mark gas amount when I checked the vehicle out in Granite City. I then was charged $9 when I returned vehicle in Cape for not filling my tank to where it started. It was at 3/8 of a tank when I started and that is where it was was I returned it. I will be calling on Monday to see if I can get my credit card credited the $9.

Karla R.
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The person working the counter did not know how to work the uhaul system so he called for help. I had to wait until the other person arrived before I could pick up the truck. The gentle man was nice and apologetic.

Octavia Y.
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Le client n'a pas laissé de commentaire.

Adicia R.
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Le client n'a pas laissé de commentaire.

chad S.
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this is a liquor store in a depressed area. i did not feel safe at this location or feel my family was safe as we dropped off the truck and the store clerk was not sure what to do also i needed a receipt with the cost on it and he didn't give me one. he also could not answer the questions i had about the fuel amount i paid for and left in the truck. i started with a quarter tank of gas and left it with a half a tank of gas.

patrick B.
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Make the big guy as cool as the little brother in law! Hahaha!

CHARLOTTE T.
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Le client n'a pas laissé de commentaire.

John O.
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Le client n'a pas laissé de commentaire.

Christina B.
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The worker was very nice and took care of everything in an efficient manner. Exactly what was needed at the end of a couple of very long days moving.

MATTHEW W.
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Though the person there made a call to get someone to help me, originally there was no one there to receive the trailer. I am appreciative that he found someone.

wayne P.
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Representative was very busy but took the time to go the extra step.

cynthia E.
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Le client n'a pas laissé de commentaire.

Darin W.
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We spent 30 mins at the Shell station on Thursday, March 1st and could not rent the truck that was there because the internet site wouldn't load. So they called Adam and he was no help neither was lady at the help hotline they called because she was by herself and could do anything. So we reserved a uhaul for friday at this location.and we spend 40 mins waiting to get the truck we pre reserved.

Timothy C.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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