Le client n'a pas laissé de commentaire.
KELSI M
Customer Reviews for S C I Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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No improvement needed everything was great! Thank you for everything!
MICHAEL DFast and easy process, very friendly staff and convenient.
JACQUELINE KALL EXCELLENT PLACE I PICKED IT UP AND WHERE I DROPPED IT OFF THEY WHERE OH SUCH WONDERFUL CUSTOMER SERVICE DEFINITELY IF HAVE TO I WOULD GO THERE FIRST
Brandon tThe equipment was damaged when I picked it up and that caused me to have a horrible experience trying to get my family and vehicle home. Because of the faulty trailer I had to abandon my vehicle 4 hours from home and take the trailer back empty
JACOB SAwesome customer service at the office. This is definitely the way to go when moving. Easy to drive, easy to load/unload, reasonable price.
KAREN MEverything was great except I had reserved my truck for an 8 am pickup using the 24/7 truck share option but this location didn't set up a truck for that to be available so I had gone down to pickup the truck at 8am as reserved and when I went to do the 24/7 truck share was instructed that I couldn't pickup the truck until the location opened at 10. Everything worked out ok but a little bit frustrating that I had to push back plans 2 hours and make a second trip along with their being no communication from uhaul or the location about the changed availability.
BRANDEN CLady inside was very nice n mid hookin up trailer was really good ⭐⭐⭐⭐⭐
RICHARD Ccorporate person was not supposed to charge me extra for a convienant drop off for them, but charged anyway.
SHELLEY KRien
DAVID MVery nice people
ANTONIO GFix the website for processing the pickup. I had to wait an hour.
Julie RPretty standard drop off and leave situation.
SHELBY WAll good here!
MICHAEL IVery friendly and professional services.
FRNCISCO RNothing, they were great.
FREDERICK PExcellent to work with, quick and reliable
TIMOTHY BA nice gentleman came out to me right as I got out of the truck and handled everything from there. Great guy and super easy drop off.
Jeri PI didn't get to see inside the store so can only give this location an "average." The tech motioned that I should back my trailer into the trailer area instead of dropping off in the main lot due to a box truck in the way. I had to eventually back up and exit the way I came due to this other rental vehicle blocking the route. Even with these events, this location has easy access to make the drop-off very quick, which was nice.
PAUL PThe business hosting U-haul was great, but u-haul in general needs to re-work how they setup pickup and drop off locations. Trying to get the customer to drop off a trailer 40 miles away is crazy especially when you have already chosen a drop off site.
Brooke ESCI Enterprises thank you for helping our firefighters!
Samantha RGood communication about after hours drop off
Troy BGreat customer service and helpful on all aspects. This is the only place I will go. Been other places around the area, but this place has the best team of people
Jeremiah BGreat customer service and the rig was clean and well kept. Nice new truck & great price for what I needed it for.
Natalie BThis is the only place in area I go to for U-Haul. Never problem ever. And I have had issues at others for sure. So use them if you can
AMBER TGreat job friendly people.no need for improvement
Tim SI returned the truck with the 40 gallon gas tank filled exactly to 5/8 as in the contract. When I checked my final invoice online they had charged me for 2 gallons. This is bullshit. I guess they know you are not going to return to dispute it.
Michael PNothing, we had a great experience. The customer service was great and I loved being able to pick up the truck during off hours.
Mindy MInside of the double axle trailer was clean, outside was dirty from rain, but the trailer pulled great.
STEPHANIE AI think the crew at this location takes pride in their work. And, it shows by their customer service and attention to details.
Mathew CThanks folks! We appreciate your service!
Scott BThis location is always friendly and helpful!!
Shirley LOne of the easiest transactions I have ever had utilizing rental equipment. Got in and out at both ends of my trailer rental without hassle and equipment was in very good condition. I would use again and recommend hands down.
sonya cSuper helpful! Since they didn't have any ratchet straps for sale they gave me a personal ratchet strap to help tie down the machines. Great help with everything!
aminta nThe customer service was so great. They was extremely helpful and so polite. I would recommend this place over all the other uhauls in Lewiston. D Street uhaul everytime!!!
Angel MThe service was great!
Denise KVery quick to get me checked out when dropping off equipment. Friendly and efficient.
ruth rI had no issues. Pickup and drop off were quick and easy. The representative was nice and explained everything thoroughly .
Manuela SI was able to pickup the trailer earlier than scheduled. The only draw back was I had to wait 45 minutes to get the trailer
Phillip WThe ramp did not lock in when extended and fell off twice unloading the truck which was very dangerous
ronni cTruck had more gas than when picked up. I got charged for more gas. I was charged for a cleaning of the truck. It was raining the whole time from pick-up to drop off. I don't know what the f ck would have been cleaned. Nothing was in the cab or box to clean up. I was ripped off by SCI Enterprise.
Robert CWhen I picked up the truck from this location, I picked the mobile pickup option due to the facility closing around that time. I got a call exactly at 5 (my reservation time) from the facility asking if I was still coming to pick up the truck. I told them that I was on my way, but the roads were snowy, and it was taking a minute. The person's reply was I guess I will try and keep the computer on." I was about 10 minutes after pickup time getting there to grab the truck. The person I dealt with was visibly annoyed that I was late and was short with me for the remainder of the interaction. The truck was clean and good to go, so that was nice. I ended up having to call in and extend my reservation. The woman I talked with from uhaul's customer service line was friendly and very helpful. Upon returning the truck to the facility, I had a different person I interacted with for dropping the truck off. He was happy and helpful. Made my view of that facility more positive.
Ben WWas quick easy. Appreciated them hooking me up when i picked up
doug sVery friendly and easy to work with! The pick up spot was a little tight
Annette BAs far as SCI goes nothing to improve those people are wonderful they do a fantastic job.
Sue WThe owner was very kind and helpful. Would totally recommend S C I!
DARLA C