Évaluations des clients S D S D Auto Glass Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de S D S D Auto Glass Inc

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Carolyn J. le

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The truck was filthy. The inside was covered in cigarette buts. I brought the truck back with more gas than it had when I rented it and was charged for gas? I was scheduled to rent it as 9am. No one was there until 9:20.

Andres B. le

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Never was able to pick up truck and was still charged. I even spoke to customer service and was assured no charges would be processed

Juhie F. le

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The van was not displaying the correct mileage and gas information as the information online and now i have to deal with making sure i dont get charged more. The website crashed and didn't save any of the inside pictures i took of the van. The verification process was lengthy and inconvenient.

Rochelle G. le

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Le client n'a pas laissé de commentaire.

Fernando J. le

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I returned the keys to the dropbox, but there was no one to contact. I got charged an insane amount for miles that I never drove, nor for extra days that I was charged.

David M. le

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Le client n'a pas laissé de commentaire.

Andrew D. le

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The location was confusing to navigate and not very welcoming. The truck was also several blocks away from the pick-up location. It seems like the staff is doing the best it can, but this was not an ideal pick-up location for me.

Tony D. le

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Location was closest to me and easiest to get to. Uhaul you need to get your things together. Nobody asked me for my driver’s license. People working there were drinking alcohol. They were struggling to connect on a nearby open / free WiFi. I was afraid of giving my card information and them stealing it from me. The place is so shady and I would not recommend it to anyone. The people helping me were nice, but everything else seems super shady. Uhaul - Have you guys even looked inside ? People are living there. People were not even wearing pants. One person was in underwear. I’m up for you guys being in the neighborhood but you guys are bringing us to an unsafe place. Feel free to call me. There’s much more I have to say. It is a terrible terrible place ! Terrible !

Grace K. le

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Le client n'a pas laissé de commentaire.

Cody H. le

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This place is in a very non safe area. You walk up to where the U-Haul sign is and there is a drug addict with three teeth yelling at you about where you are trying to go. You then get inside a very scary, and unsafe car dealership, to find that the whole service is being run by a boy on high school in a room with more disgusting garbage in it than I have ever seen. My U-Haul was “guaranteed” by 2 pm. It do not show up until almost 4 pm with no gas in it. Not only would I never recommend this to anyone, because of the area, service, and lack of consideration for the customer, but I also think U-Haul should shut it down. Someone will be robbed minimum there in a very short amount of time. If you would like me to ever use U-Haul again I will need my money back.

Daniel E. le

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I was overcharged for this u haul and not given a receipt and was called several times mistakenly

Charles W. le

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I reserved online, and, with respect, it was a little confusing. The first gentleman I spoke with, the one on-site, didn't initially know about my rental, and there were a few phone calls, and some back-and-forth with a second gentleman on the phone. I guess HE had the computer or whatever, because, over the phone, he confirmed my name to my reservation? He then had me hand the phone back to the first gentleman, who then got me the key to the truck, parked a few blocks away. There was some confusion there though, because he thought I was going to be returning the truck, and started explaining what to do when I returned it. I told him I had made a one-way reservation, and I was worried I was going to get put back on the phone again, but I guess it was fine, because he told me where to find the truck. The only kicker was that somebody added Safemove Plus onto my reservation at some point, and it definitely wasn't me. (I spoke to a wonderful woman at U-Haul by the name of Christine (sp?) and she patiently and professionally corrected the extra charge, so please let her know she saved my trust in you!) All the same though, what the heck? No hate, but not cool, guys at the garage, not cool... TL/DR: I guess I'd just like a little more transparency and paperwork on the front-end.

Cindy C. le

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We will not be renting at this location again. The owner was rude, the truck gas was on empty at pickup and trash was left in the back. There was no paperwork or walk around to point out the previous marks/broken items on the truck.

Donavan J. le

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Le client n'a pas laissé de commentaire.

Mayra J. le

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Le client n'a pas laissé de commentaire.

Nonnie R. le

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Le client n'a pas laissé de commentaire.

Gregory G. le

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Le client n'a pas laissé de commentaire.

Bruno S. le

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When I arrived there was no Uhaul employee. I had to wait until someone showed up, when a person finally came, to my surprise the truck I rented was not in the right place when I made the rent through Uhaul's website. The people who picked me up told me that I should get the truck somewhere else and that he would not go with me, so he gave me the truck key and went alone to the place. I got in the truck, called and went to my house to get the things of my change. I took all my stuff from inside my house and when I went to put it inside the truck I found that the back was locked with a padlock with a password and of course I did not know the password because no one told me that there was a padlock and no one accompanied me to pick up After many minutes on the phone with the Uhaul attendants they told me that I would have to go back to the pick up place, return the truck and pick up another one. Then I returned to the place of origin, which is not a Uhaul office, it is a mechanic's workshop, I was treated badly there and shouted at me because I went to ask for a different truck because what I got was locked! After much discussion and shouting they took me to another truck and finally went to my house to make my move. All the planning of my day was lost. I lost 5 hours of my day because of Uhaul, I stopped working and my children were alone. This was the first time I rented a Uhaul truck, and I hope to never do that again, because my experience was extremely bad. Unfortunate!

Stefanie K. le

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I was given a type of Uhaul I did not want. I specifically asked for the 9’ cargo van because I did not feel comfortable driving the bigger truck. However, I was given the larger truck with no option to get the smaller van. I Was very disappointed in this.

Artaesia H. le

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Le client n'a pas laissé de commentaire.

CHICO T. le

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I had a challenge receiving a printed receipt & I was unable to receive tax credit as a 501c3. i informed the sales representative that I had a tax id number and I still was charged taxes.

Eric S. le

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Dante tried to rob me of 1/4 tank of gas. Contacted manager and got issue resolved by having invoice reflect actual amount of fuel in truck at pickup.

Anita T. le

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Le client n'a pas laissé de commentaire.

Carlton H. le

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A/C only blew lukewarm air in the Uhaul. Temperatures got so hot in the cab of the truck, I had a closed soda can explode somewhere outside Atlanta. 2/10 would not recommend Uhaul as a company to anyone moving across country.

Marcus Z. le

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Le client n'a pas laissé de commentaire.

ANNETTE T. le

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The location was ok and people friendly but the self service app was very difficult to use. Also the equipment is parked on 16th street but key pick up is on 17th street so it hard to review the truck/van for damage then get back to access the key from lockbox

Abbie A. le

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Le client n'a pas laissé de commentaire.

patrick W. le

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Le client n'a pas laissé de commentaire.

Jacqueline G. le

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Although everything turned out fine in the end, the men at this facility were not attentive or reassuring. When I dropped it off the guy grabbed the keys from me and said “okay you’re all good”.... ahhhh I don’t get ANY confirmation or check out? How did I know they weren’t gonna just drive away with it. How will u haul know I dropped it off on time? Once again having to do the job for them I had to check out on my phone and wait on hold for 30min.

Matthew S. le

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Le client n'a pas laissé de commentaire.

Corey H. le

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The vans/trucks are a couple of blocks away from the key location, parked next to a dirty rain track. I wouldn’t want to be there by myself

Nesha B. le

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Le client n'a pas laissé de commentaire.

Morgan S. le

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Please have your staff be on time when I am supposed to pick up the equipment

Tim K. le

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There was a lot of confusion about pick up. When I made the reservation I requested a specific location and 8:30 am pick up time. The day before, I got a confirmation text with a different location and 9 am time. I showed up early because I still needed the U-Haul at 8:30 and usually picking something up early is not a problem. Turns out, it was. While there were about 5 employees there, the only one who could check out U-Hauls doesn't start work until 9. I didn't get out of there until about 9:20.

Gary P. le

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Self check-in is a disaster. Lock box and app malfunctioned completely. Would not recommend U-Haul to anyone.

Nick D. le

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Le client n'a pas laissé de commentaire.

Jim G. le

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Le client n'a pas laissé de commentaire.

Marc W. le

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Le client n'a pas laissé de commentaire.

Sarah L. le

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They forgot to include the furniture dolley. Check in took 20 minutes and the truck was offsite.

Travis P. le

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Wound up paying extra money on a Sunday to pick up the truck because the guy said he didn't work on Sunday.

Cheryl M. le

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Get a printer so that a proper confirmation and receipt with pertinent information mileage, pick up and return, and contract can be provided to the customer. This is very important

Karen S. le

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La locacion estuvo bien. Pero no recomendaria la empresa. Me cobraron de mas. Por telefono me dieron una informacion y me cobraron otra cosa. Engañan a los clientes.

DIGNA O. le

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Quick and easy process. Good resource in the community.

Robert D. le

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Le client n'a pas laissé de commentaire.

IRIS N. le

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Too many thug hang out in carwash

KAREEM B. le

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Nothing much. You wouldn't think the place is a U-Haul rental place upon first review, but the guy helping me was knowledgeable about what he doing, made the rental process quick and easy and was a perfect help. It didn't even matter to me that it came from a section in a Used Car sales lot. I was quite surprised with the professionalism and with my experience overall.

LILLIE B. le

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It looked totally unsafe. I was Leary about going in, once inside it got even worse. It was like a chop shop for stolen cars a lot men standing around in the dark nasty room. Their so call office was filthy. They me the truck was full but it wasn’t. I had to walk to different location to pick up the truck. My worse experience with uhaul ever. I was charge another price than was quoted when reservation $114 they asked for $210 but charged me $127. Last time I use uhaul!!

DION G. le

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Le client n'a pas laissé de commentaire.

LEITNER M. le

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Great customer service.

Cynthia V. le

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Le client n'a pas laissé de commentaire.

Mary G. le

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Le client n'a pas laissé de commentaire.

CALVIN H. le

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I was charged for gas,which I have my reciept of putting gas back in n went over 5/16..traveled 13.6 miles an was charged a extra 15 dollars

ANDRES F. le

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Exsellet yes recommend the uhaul

JESENIA S. le

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The transaction wad easy and quick. Much appreciated!

MIHAIL E. le

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Bit of a weird smell in the van, but otherwise everything was good.

Chalie A. le

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Le client n'a pas laissé de commentaire.

Jill P. le

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My requested pick up location was not confirmed. The new pick up location was NOT near by. No phone number OR address was provided on the email. The truck was NOT ready. I waited for approximately 30+ minutes just to be seen by an agent. The truck was down the block and not convenient. Will not use uhaul again nor recommend. The service is bad.

Juan C. le

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Location is filthy and unwelcoming. Place is falling apart.

CAROL W. le

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I was very pleased with the ease in reserving the truck. I was also pleased wth the condition and operation of the vehicle. It looked relatively new. The gentleman that serviced me was top notch! I would highly recommend this U-Haul location!! I'm a customer for life!

ANISH D. le

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Uhaul equipment was in good condition but location was not.

Aleksandra R. le

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Not pertinent to this location, but overall uhaul experience. I made this reservation on Wednesday, and twice it decided to boot me and put my in a location far away and at a time 4-6 hours after the time window I requested. That is ridiculous - if there is no equipment then don't make the reservation. I had to call and spend hour on the phone to try to get it fixed. This was ridiculous and added stress to a move that was already stressful. Going to avoid using uhaul in any other move I do

NICHOL J. le

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The trucks need to be at accuarate gas levels and mileage. My last rental was not accurate. It stated half of tank of gas on my reciept but was ONLY a 1.4 tank. Thats not right period. The mileage burns faster than the miles youre using and that aint right. i went access of 44 miles on my gps and the truck mileage was doubled. THATS NOT RIGHT. I called an left several messages since my return NOT one call back yet. here we are 3 days later and still no call back.

GAGAN G. le

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Le client n'a pas laissé de commentaire.

christine G. le

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Super easy, friendly and fast.

Stephen S. le

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This location is a very poor representation of the Uhaul company. It is a dirty garage with people sleeping on couches and very shady characters coming and going. We waited an hour for the guy that apparently runs the place to even show up the morning we rented a truck. Not recommended to rent from here at all! T

Stan A. le

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The gentlemen who helped us was very friendly and nice. He called us when we were late for our appointment to pick up truck to make sure we were on our way and to see if any issues.

Alexander D. le

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Location showed opening at 9am and therefore I was at the location at 8:50am. There was no agent until about 9:10. Once the agent was available, it took another 15 minutes to get registration completed, including a portion of the time in which my payment was not be accepted by the credit card payment tool. I lost at least 1 hour of the 3 hour window I had to move out of my building.

Anne R. le

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Location convenient next to Costco, but truck and UHaul rep not on site when we arrived. Had to call him and he was 20 mins late to our reserved pick up time.

Omero H. le

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Le client n'a pas laissé de commentaire.

Nora W. le

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Dante was wonderful-- very friendly and professional.

PARRIS M. le

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Super nice people at this uHaul location! The truck I rented was great. I would recommend to family and friends!

Armando V. le

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I waited for almost 1 hour to get my truck, the truck was parked 1 block away with graffiti and parked really badly.

Ajay S. le

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I got 1/4 full gas while pick up. I have to go to a gas station in middle of downtown with 17 footer to fill up gas. Also when I dropped off the uhaul with 1/4 full gas, I got a bill saying it was only 3/16 gas and they charged me for 2 gallon gas along with gas fill up charge which was like 50 bucks extra. Also when I picked up the uhaul, the indicator was showing how much mileage left which means it was literally less than 1/4th but when I dropped off, that indicator was not there which shows it was more than when I picked up. This is total rip off. Please fix this issue. Customer be aware of these fraudulent charges. These guys are sneaky.

Veronica M. le

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I have pictures of my U-Haul Truck! Inside the cab was dirty, the back was disgusting there was drug baggies tabacco from a cigar everywhere an wrappers! I have photos I took Incase! I always use U-Haul a few times a year an I am so unsatisfied with this U-Haul I rented of Friday!!! I had to clean the back of the U-Haul because I had furniture and my kids items I had to out back there!!!

AUDREITA B. le

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Le client n'a pas laissé de commentaire.

PAMELA M. le

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Le client n'a pas laissé de commentaire.

Pablo F. le

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Le client n'a pas laissé de commentaire.

Adante B. le

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Le client n'a pas laissé de commentaire.

Daniel R. le

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Le client n'a pas laissé de commentaire.

Matthew B. le

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Le client n'a pas laissé de commentaire.

Brooks F. le

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Loved the energy of the employees!

jose G. le

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Le client n'a pas laissé de commentaire.

sheneka B. le

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Le client n'a pas laissé de commentaire.

Bosede O. le

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Le client n'a pas laissé de commentaire.

Teresa Z. le

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Le client n'a pas laissé de commentaire.

Camry F. le

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Le client n'a pas laissé de commentaire.

Sacha S. le

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Le client n'a pas laissé de commentaire.

Angel R. le

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Le client n'a pas laissé de commentaire.

Candice Ann T. le

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Le client n'a pas laissé de commentaire.

Whitney M. le

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The person was about 15 minutes late opening the site and I didn't leave with my truck until almost 35 minutes after my reservation started.

Anthony M. le

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N/A

SEAN D. le

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Le client n'a pas laissé de commentaire.

Rebecca W. le

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Le client n'a pas laissé de commentaire.

James B. le

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Great experience. Convenient and easy. Van was clean and drove like a champ.

Nellie K. le

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Le client n'a pas laissé de commentaire.

Chris T. le

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Le client n'a pas laissé de commentaire.

hetal P. le

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location was not clean and inviting

SHEILA S. le

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Le client n'a pas laissé de commentaire.

mitchell B. le

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Le client n'a pas laissé de commentaire.

Olga B. le

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Le client n'a pas laissé de commentaire.