Le client n'a pas laissé de commentaire.
Hayden Triplett
Customer Reviews for STG
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing to improve. Very happy with rental location and equipment
Terrell LitleWhen we first tried to reserve it would say we were at this location and then would switch in the last step of our reservation to a location 20 miles away. Not sure why because our location had our product in stock.
David GrahamEveryone was super friendly at drop off and they were helpful in getting us parked around back.
Alyssa AntoniakI think the service was exemplary!
Harry HamblinThe truck I rented has over 140k miles on it but looked and drove like it was brand new
Tracy RobertsThe drop off went fine, but I am still waiting for the receipt to be sent to my email.
Kimberly SpeightNot a big problem if the driver can use mirror's I think backup camera's on the box trucks would be a great investment for the company
Tim BussellVery professional.
Lance SchefersThe owner was extremely helpful and understanding. I reserved online but it ended up being the wrong location. He rented me what was available (larger than I needed) but a smaller truck came in before I left and he graciously rented that one to me. I will definitely use their service again in the future.
Lisa BarlowExcellent service.
Lorie TaylorGreat trucks but very dirty! Same thing on July 16,2023 very dirty truck. Also this is something you should consider! Make sure the trucks are full of gas before rental!
Larry HiltThe person who checked me out was great. No fus, just down to business. Nice guy and good service.
trevor lawsonWould not rent from another location! Best customer service EVER!
Amie EndersAwesome service.
Erik FishFriendly staff and easy drop off.
Jonathan JacksonVery accommodating - friendly - helpful
Joyce RITTERI selected "no" for clean equipment, above. It wasn't filthy, but the cab especially could have used a sweeping out. The service was prompt and friendly. I would use this location again if the need arises.
Kirby BeardYour website reservations SUCK with a captital SUCK. We twice reserved trucks to be told days later "they're not available". That's a fine how do you do for someone already stressed out by a move. Thankfully this location had a truck available that your online site didn't know about I guess. Fix your damn site.
jeffrey AlbersonVery good people here. Truck was fine transaction was fast. My personal car had a muffler issues and the store worker took time to find some wire to help me solve my issues and get me and my car home. That's the kind of people I would got out of my way to do.business with again.
Pete TapiaAfter we dropped off the tow dolly we were in their parking lot for 6 hrs.
Misty LukerMerci
Brenda LeeExtremely friendly and Excellent Customer Service!
Wellington MaupinTim at STG is great to work with.
Crystal BrownMake sure the trucks gauges all work properly and make sure there aren't empty beer cans from previous renters of the U-Haul.
Harold Harbisons/o
Robert TrowbridgeThe person in that store is amazing and very helpful I don't think you need nothing to improve. He knows what his doing I rate him 120 % His great
Antonio GomezNo complaints great service
John LongBest service I've ever had renting! I will do all of my rental business with this team!
Michael KirbyVery Quick and Professional Respectful
bob beebeWe had to go to 5 different locations to get a truck. We spent hours on the phone. Was sent from one location to another. The website is too complicated. Too much online, complicated non personal contacts. The equipment was great. Personal service stinks.
Sharon DavisAmazing service and so friendly!!!
Teri PfeifferFriendly and very helpful. Very pleasant experience!!! I will use in a regular basis!!!
Teri PfeifferQuick translation. Great people to work with
Randy BrooksPossibly help the customer hook it up better and explain how it worked.
Jason BrownI'm very pleased
CHARLES WEBBThe truck was dirty in and out. I had to clean out the back before i good put anything in it. Very disappointed!! Then they charged my card $50 more then agreed on
Curtis KoonsAwesome customer service. These guys really show you the meaning of customer service and appreciation.
Keith Bassfriendly, fast, so easy to work with. excellent people. I love going to them.
Heather HankinsLocation was fine but online reservations lied misrepresented and was deceitful regarding rates and milageand company would not work with me regarding this.
Timothy WhitmoreI live in Lee's Summit, MO and setup a rental to get from a U-Haul center on 40 Highway. But the day of pick-up it was changed to Oak Grove, about a 40 mile round trip. I eat the gas on that and the time needed for the move. Otherwise, everything else was great.
David AndrewsThe only thing I didn't care for was having to fill out additional information that took 20-30min to do that cut into the time we had the U-Haul for. I wish all of that could have just been done in the beging whe making a reservation.
Bryson CresswellEmployees very friendly and helpful
Dennis MooreTruck was getting fairly old. No cruise, no usb, lot of nicks and dings. I was glad to see the tires had fairly good tread. Wipers need replaced also.
Dean AdkinsThey did not put a dolly in the truck but still charged me for the dolly I contacted Uhaul the night of pickup via email to say take it off my bill and disputed the bill when I checked it back in and they still billed me for three days on the dolly very poor customer service
Scott Hopkins