The only indication there is a uhaul location there was a couple of trucks parked around back. Tried to call the number and no one answered. Called uhaul and there was a 45 minute wait. I finally started walking all around the shopping center in the rain and noticed a uhaul key drop box on a post in a 5 gallon bucket in the parking lot out in front of the businesses in the strip mall. That information should have been included in the drop off instructions.Michael M.
Customer Reviews for Safe Harbor Development
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Marblehead, OH 43440
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 9h am à 12h pm
- Mar : fermé
- Mer : 9h am à 12h pm
- Jeu : fermé
- Ven : 9h am à 12h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
App is bad Lucky owner was there to processJEFF R.
I think this was very convenient, I'm so glad somebody thought of this...thank youSherry K.
The location owner (Ken) was great, the truck itself was great. The problem is the online rental experience - it is one of the worst experiences I've ever had. You need to fix that right away. There are too many steps required, with no notice or reason for them, a phone call with no one on the other end to verify - ridiculous! Same with the return, you take a picture of the dash, but it can only be added if you take it during the process - you don't understand the real use case. Please get out in the field with real users and observe the issues with the process - it is nowhere near as seamless and fast as it needs to/should/could be. I will never use that system again.Mike S.
Great local support. Walked me through the mobile order process perfectly.Michael W.
Le client n'a pas laissé de commentaire.Jerry S.
Overall it was a very easy quick process the lock was a little hard to maneuver the letters but I was still able to gain access to keys. I would highly recommend this serviceCELINDA G.
Ken, the manager of the location was fantastic and very helpful! He was a big help when I experienced some issues with the online app. The app did not load my info at some points during the process. Other than the issues with the app slow loading or freezing up everything was great.GAYLORD M.
very nice place , very helpfulgary H.
Online registration of the rental where the photos of myself and my driver's license was a problem and required many re-shoots. Directions must be made clearer for someone who has not done this before. Also, you should make sure that folks do not try to access their rental prior to the rental time.Peter B.
Ken was courteous, helpful, and prompt in returning my phone calls. I highly recommend this location and the management here.Russell G.
Le client n'a pas laissé de commentaire.Jahiro S.